Similar Search Results

Frontline employee anger in response to customer incivility : antecedents and consequences

Li, Shanshi; Zhan, Jueying; Cheng, Bao; Scott, Noel - In: International journal of hospitality management 96 (2021), pp. 1-12

Persistent link: https://www.econbiz.de/10012585684

The interaction effect of emoji and social media content on consumer engagement : a mixed approach on peer-to-peer accommodation brands

Wang, Xiaowei; Cheng, Mingming; Li, Shanshi; Jiang, Ruochen - In: Tourism management : research, policies, practice 96 (2023), pp. 1-14

Persistent link: https://www.econbiz.de/10013554992

Attention, emotion and hedonic service experiences

Ma, Jianya; Campos, Ana Cláudia; Li, Shanshi; … - In: Worldwide Hospitality and Tourism Themes 8 (2016) 1, pp. 53-60

Purpose – This paper aims to address the central guiding questions: What principles of services management need urgent re-thinking in the Asian Century? What opportunities and challenges lie ahead? Design/methodology/approach – This paper provides a review of relevant literature on hedonic...

Persistent link: https://www.econbiz.de/10015038276

Managing experience co-creation practices : direct and indirect inducement in pop-up food tourism events

Lugosi, Peter; Robinson, Richard N. S.; Walters, Gabby; … - In: Tourism management perspectives : TMP 35 (2020), pp. 1-11

Persistent link: https://www.econbiz.de/10012296697

Exploring tourist's socio-cultural aversions, self-congruity bias, attitudes and willingness to participate in indigenous tourism

Holder, Afiya; Walters, Gabby; Ruhanen, Lisa; Mkono, Mucha - In: Journal of vacation marketing 30 (2024) 2, pp. 207-224

Persistent link: https://www.econbiz.de/10014631917

"I think... I feel..." : using projective techniques to explore socio-cultural aversions towards Indigenous tourism

Holder, Afiya; Ruhanen, Lisa; Walters, Gabby; Mkono, Mucha - In: Tourism management : research, policies, practice 98 (2023), pp. 1-12

Persistent link: https://www.econbiz.de/10014304528

Hotel restaurant co-branding : the relationship of perceived brand fit with intention to purchase

Ashton, Ann Suwaree; Scott, Noel - In: Journal of vacation marketing : an international journal 17 (2011) 4, pp. 275-285

Persistent link: https://www.econbiz.de/10009380741

Using means-end chain theory to explore travel motivation : an examination of Chinese outbound tourists

Jiang, Shan; Scott, Noel; Ding, Peiyi - In: Journal of vacation marketing : an international journal 21 (2015) 1, pp. 87-100

Persistent link: https://www.econbiz.de/10010512106

Influence of social media on Chinese students' choice of an overseas study destination : an information adoption model perspective

Shu, Mengya; Scott, Noel - In: Journal of travel and tourism marketing 31 (2014) 1/2, pp. 286-302

Persistent link: https://www.econbiz.de/10010361765

A method for estimating the state-wide economic significance of national park tourism : the case of Queensland

Driml, Sally M.; Brown, Richard P. C.; Ballantyne, Roy; … - In: Tourism analysis : an interdisciplinary tourism & … 16 (2011) 3, pp. 243-257

Persistent link: https://www.econbiz.de/10009388326