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Examining consumers' continuous usage of multichannel retailers' mobile applications
Al-Nabhani, Khalid; Wilson, Alan M.; McLean, Graeme J. - In: Psychology & marketing 39 (2022) 1, pp. 168-195
Persistent link: https://www.econbiz.de/10012796084
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Customer coproduction in healthcare service delivery : examining the influencing effects of the social context
Osei-Frimpong, Kofi; McLean, Graeme J.; Wilson, Alan M.; … - In: Journal of business research : JBR 120 (2020), pp. 82-93
Persistent link: https://www.econbiz.de/10012417102
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Developing a Mobile Applications Customer Experience Model (MACE) : implications for retailers
McLean, Graeme J.; Al-Nabhani, Khalid; Wilson, Alan M. - In: Journal of business research : JBR 85 (2018), pp. 325-336
Persistent link: https://www.econbiz.de/10011815559
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"Regrettable-escapism" the negative effects of mobile app use : a retail perspective
McLean, Graeme J.; Al-Nabhani, Khalid; Marriott, Hannah - In: Psychology & marketing 39 (2022) 1, pp. 150-167
Persistent link: https://www.econbiz.de/10012796081
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What drives me there? : the interplay of socio-psychological gratification and consumer values in social media brand engagement
Osei-Frimpong, Kofi; McLean, Graeme J.; Islam, Nazrul; … - In: Journal of business research : JBR 146 (2022), pp. 288-307
Persistent link: https://www.econbiz.de/10013271400
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Blending the real world and the virtual world : exploring the role of flow in augmented reality experiences
Barhorst, Jennifer Brannon; McLean, Graeme J.; Shah, Esta; … - In: Journal of business research : JBR 122 (2021), pp. 423-436
Persistent link: https://www.econbiz.de/10012420427
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Alexa, do voice assistants influence consumer brand engagement? : examining the role of AI powered voice assistants in influencing consumer brand engagement
McLean, Graeme J.; Osei-Frimpong, Kofi; Barhorst, … - In: Journal of business research : JBR 124 (2021), pp. 312-328
Persistent link: https://www.econbiz.de/10012493865
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Chat now... examining the variables influencing the use of online live chat
McLean, Graeme J.; Osei-Frimpong, Kofi - In: Technological forecasting & social change : an … 146 (2019), pp. 55-67
Persistent link: https://www.econbiz.de/10012134649
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Examining consumer attitudes towards retailers' m-commerce mobile applications : an initial adoption vs. continuous use perspective
McLean, Graeme J.; Osei-Frimpong, Kofi; Al-Nabhani, Khalid - In: Journal of business research : JBR 106 (2020), pp. 139-157
Persistent link: https://www.econbiz.de/10012158345
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Investigating the online customer experience : a B2B perspective
McLean, Graeme J. - In: Marketing intelligence & planning 35 (2017) 5, pp. 657-672
Persistent link: https://www.econbiz.de/10011774644