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Consumer behaviour
Relationship marketing
22
Beziehungsmarketing
19
Konsumentenverhalten
15
Customer integration
10
Dienstleistungsqualität
10
Kundenintegration
10
Service quality
10
Australia
7
Customer satisfaction
7
Dienstleistungssektor
7
Forschungskooperation
7
Higher education institution
7
Hochschule
7
Kundenzufriedenheit
7
Research collaboration
7
Sponsoring
7
Sponsorship
7
Customer engagement
6
Service industry
6
Sport
6
Betriebliche Wertschöpfung
5
Corporate Social Responsibility
5
Corporate reputation
5
Corporate social responsibility
5
Dienstleistung
5
Dienstleistungsmarketing
5
Firmenimage
5
Services
5
Services marketing
5
Sports
5
Transformative service research
5
Value creation
5
Australien
4
Corporate culture
4
Innovation
4
Marketing
4
Students
4
Studierende
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English
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Plewa, Carolin
8
Finsterwalder, Jörg
7
Palmer, Karen
3
Conduit, Jodie
2
Mazodier, Marc
2
Quester, Pascale G.
2
Sim, Max
2
Tuzovic, Sven
2
Chen, Ning
1
Corsi, Armando Maria
1
Crawford, Fraser Robert Liam
1
Gaetjens, Amy
1
Hentzen, Janin Karoli
1
Huang, Yuying
1
Johnson, Claire
1
Kuppelwieser, Volker
1
Kuppelwieser, Volker G.
1
Laesser, Christian
1
Michayluk, David
1
Quester, Pascale
1
Simpson, Merlin C.
1
Sweeney, Jillian C.
1
Tombs, Alastair
1
Yee, Thomas
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Journal of retailing and consumer services
2
Journal of service theory and practice : JSTP
2
European journal of marketing
1
International journal of sports marketing & sponsorship
1
Journal of business ethics : JOBE
1
Journal of destination marketing & management
1
Journal of marketing management : MM
1
Managing service quality : MSQ ; an international journal
1
Psychology & marketing
1
The journal of services marketing
1
The service industries journal
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Tourism review : the official journal of the AIEST
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ECONIS (ZBW)
15
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1
Customer engagement with a service provider and context : an empirical examination
Sim, Max
;
Plewa, Carolin
- In:
Journal of service theory and practice : JSTP
27
(
2017
)
4
,
pp. 854-876
Persistent link: https://www.econbiz.de/10011730643
Saved in:
2
Customer engagement with service providers : an empirical investigation of customer engagement dispositions
Sim, Max
;
Conduit, Jodie
;
Plewa, Carolin
;
Hentzen, …
- In:
European journal of marketing
56
(
2022
)
7
,
pp. 1926-1955
Persistent link: https://www.econbiz.de/10013352667
Saved in:
3
Customer engagement in domestic wine tourism : the role of motivations
Gaetjens, Amy
;
Corsi, Armando Maria
;
Plewa, Carolin
- In:
Journal of destination marketing & management
27
(
2023
),
pp. 1-14
Persistent link: https://www.econbiz.de/10014285182
Saved in:
4
Social distancing and wellbeing : conceptualizing actor distance and actor safe zone for pandemics
Finsterwalder, Jörg
- In:
The service industries journal
41
(
2021
)
1/2
,
pp. 9-31
Persistent link: https://www.econbiz.de/10012483662
Saved in:
5
Quality in group service encounters : a theoretical exploration of the concept of a simultaneous multi-customer co-creation process
Finsterwalder, Jörg
;
Tuzovic, Sven
- In:
Managing service quality : MSQ ; an international journal
20
(
2010
)
2
,
pp. 109-122
Persistent link: https://www.econbiz.de/10003964456
Saved in:
6
Segmenting outbound tourists based on their activities : toward experiential consumption spheres in tourism services?
Finsterwalder, Jörg
;
Laesser, Christian
- In:
Tourism review : the official journal of the AIEST
68
(
2013
)
3
,
pp. 21-43
Persistent link: https://www.econbiz.de/10010197668
Saved in:
7
From "free" to fee : acceptability of airline ancillary fees and the effects on customer behavior
Tuzovic, Sven
;
Simpson, Merlin C.
;
Kuppelwieser, Volker G.
- In:
Journal of retailing and consumer services
21
(
2014
)
2
,
pp. 98-107
Persistent link: https://www.econbiz.de/10010338621
Saved in:
8
Would you forgive Kristen Stewart or Tiger Woods or maybe Lance Armstrong? : exploring consumers' forgiveness of celebrities' transgressions
Finsterwalder, Jörg
;
Yee, Thomas
;
Tombs, Alastair
- In:
Journal of marketing management : MM
33
(
2017
)
13/14
,
pp. 1204-1229
Persistent link: https://www.econbiz.de/10011850331
Saved in:
9
Intentionality and transformative services : wellbeing co-creation and spill-over effects
Finsterwalder, Jörg
;
Kuppelwieser, Volker
- In:
Journal of retailing and consumer services
52
(
2020
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012132253
Saved in:
10
Online student engagement and place attachment to campus in the new service marketplace : an exploratory study
Huang, Yuying
;
Finsterwalder, Jörg
;
Chen, Ning
; …
- In:
The journal of services marketing
36
(
2022
)
4
,
pp. 597-611
Persistent link: https://www.econbiz.de/10013407570
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