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Why do stores drive online sales? : evidence of underlying mechanisms from a multichannel retailer

Kumar, Anuj; Mehra, Amit; Kumar, Subodha - In: Information systems research : ISR 30 (2019) 1, pp. 319-338

Persistent link: https://www.econbiz.de/10012038230

Competitive strategies for brick-and-mortar stores to counter "showrooming"

Mehra, Amit; Kumar, Subodha; Raju, Jagmohan Singh - In: Management science : journal of the Institute for … 64 (2018) 7, pp. 3076-3090

Persistent link: https://www.econbiz.de/10011899711

Competitive behavior-based price discrimination for software upgrades

Mehra, Amit; Bala, Ram; Sankaranarayanan, Ramesh - In: Information systems research : ISR 23 (2012) 1, pp. 60-74

Persistent link: https://www.econbiz.de/10009522280

Measuring the value of recommendation links on product demand

Kumar, Anuj; Hosanagar, Kartik - In: Information systems research : ISR 30 (2019) 3, pp. 819-838

Persistent link: https://www.econbiz.de/10012118891

An information stock model of customer behavior in multichannel customer support services

Jerath, Kinshuk; Kumar, Anuj; Netessine, Serguei - In: Manufacturing & service operations management : M & SOM 17 (2015) 3, pp. 368-383

Persistent link: https://www.econbiz.de/10011307925

The demand effects of joint product advertising in online videos

Kumar, Anuj; Tan, Yinliang - In: Management science : journal of the Institute for … 61 (2015) 8, pp. 1921-1937

Persistent link: https://www.econbiz.de/10011338803

An information stock model of customer behavior in multichannel customer support services

Netessine, Serguei; Jerath, Kinshuk; Kumar, Anuj - 2014 - Rev. vers. of 2014/06/TOM

Persistent link: https://www.econbiz.de/10010485731

Product customization and customer service costs : an empirical analysis

Kumar, Anuj; Telang, Rahul - In: Manufacturing & service operations management : M & SOM 13 (2011) 3, pp. 347-360

Persistent link: https://www.econbiz.de/10009259970

An information stock model of customer behavior in multichannel customer support services

Jerath, Kinshuk; Kumar, Anuj; Netessine, Serguei - 2014 - Rev. vers. of 2012/73/TOM

Persistent link: https://www.econbiz.de/10010387780

The Demand Effects of Joint Product Advertising in Online Videos

Kumar, Anuj - 2017

Joint product display in videos may help customers to not only evaluate the attributes of products that can influence their individual demands (direct effect) but also learn about the complementarity between them that may cause additional correlation in their demands (spillover effect). To...

Persistent link: https://www.econbiz.de/10012974541