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~subject:"Customer satisfaction"
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Customer satisfaction
Kreativität
7,512
Creativity
7,365
Structural equation model
4,194
Strukturgleichungsmodell
4,171
Innovation
2,450
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1,661
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1,542
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innovation
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Fatima, Johra Kayeser
5
Assaker, Guy
4
Ringle, Christian M.
4
Di Mascio, Rita
3
Fongsuwan, Wanno
3
Gera, Rajat
3
Hallak, Rob
3
Jaiswal, Deepak
3
Kant, Rishi
3
Lee, Choong-Ki
3
Li, Jun
3
Neuts, Bart
3
Nijkamp, Peter
3
Romão, João
3
Wirtz, Bernd W.
3
Wu, Ming-Lu
3
Abdul Rahman
2
Abu Bakar bin Abdul Hamid
2
Akter, Shahriar
2
Anil, Anu P.
2
Assaf, A. Georges
2
Bhatt, Kedar
2
Butaney, Gul T.
2
Campos, Domingos Fernandes
2
Casidy, Riza
2
Chatzoudes, Dimitrios
2
Dwivedi, Yogesh Kumar
2
Elsäßer, Marc
2
Falk, Tomas
2
George, Ajimon
2
Glas, Andreas
2
Guimaraes Junior, Djalma Silva
2
Ha Nam Khanh Giao
2
Hammerschmidt, Maik
2
Han, Heesup
2
Hehle, Friederike
2
Jang, Soocheong
2
Jiang, Zhibin
2
Johns, Raechel
2
Kim, Wansoo
2
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Technische Universität Hamburg
1
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International journal of hospitality management
14
The service industries journal
10
Asia Pacific journal of marketing and logistics
7
International journal of services and operations management
7
Tourism management : research, policies, practice
7
European journal of marketing : EJM
6
International journal of productivity and quality management : IJPQM
6
Journal of retailing and consumer services
6
Journal of strategic marketing
6
The journal of services marketing
6
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
6
International journal of services, economics and management
5
Quality management journal : QMJ
5
Global business review
4
International journal of services and operations management : IJSOM
4
Journal of marketing management : MM
4
Journal of travel and tourism marketing
4
Total quality management & business excellence
4
Tourism analysis : an interdisciplinary tourism & hospitality journal
4
Benchmarking : an international journal ; BIJ
3
Human systems management : HSM
3
International journal of Indian culture and business management
3
International journal of business excellence : IJBEX
3
International journal of business information systems : IJBIS
3
International journal of electronic marketing and retailing : IJEMR
3
International journal of quality & reliability management
3
Journal of business research : JBR
3
Journal of consumer behaviour : an international research review
3
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
3
Journal of marketing theory and practice
3
Research journal of business management
3
The international journal of bank marketing : IJBM
3
Ecological economics : the transdisciplinary journal of the International Society for Ecological Economics
2
Economic research
2
European business review
2
Forschungsergebnisse der WU Wirtschaftsuniversität Wien
2
Global business & economics review
2
IIMB management review
2
Industrial marketing management : the international journal for industrial and high-tech firms
2
International journal of e-business research : an official publication of the Information Resources Management Association
2
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ECONIS (ZBW)
391
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1
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391
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1
Tourist loyalty and urban e-services : a comparison of behavioural impacts in Leipzig and Amsterdam
Romão, João
;
Leeuwen, Eveline S. van
;
Neuts, Bart
; …
-
2013
Persistent link: https://www.econbiz.de/10010245523
Saved in:
2
Linking resource-based strategies to customer-focused performance for professional services : a structural equation modelling approach
Wu, Ming-Lu
- In:
International journal of management, knowledge and …
2
(
2013
)
2
,
pp. 165-184
Persistent link: https://www.econbiz.de/10010342059
Saved in:
3
Customer loyalty in the ADSL services market in Spain : background and moderating effects
Miranda, F. Javier
;
Rubio, Sergio
;
Chamorro, Antonio
- In:
Services marketing quarterly
35
(
2014
)
1
,
pp. 19-36
Persistent link: https://www.econbiz.de/10010346098
Saved in:
4
The underlying dimensions of relationship marketing in the Malaysian mobile service sector
Bojei, Jamil
;
Abu, Mimi Liana
- In:
Journal of relationship marketing : innovations & …
13
(
2014
)
3
,
pp. 169-190
Persistent link: https://www.econbiz.de/10010490483
Saved in:
5
Customer demand prediction of service-oriented manufacturing incorporating customer satisfaction
Cao, Jin
;
Jiang, Zhibin
;
Wang, Kangzhou
- In:
International journal of production research
54
(
2016
)
5/6
,
pp. 1303-1321
Persistent link: https://www.econbiz.de/10011495069
Saved in:
6
Relationship between service quality, consumer values, satisfaction and loyalty : an empirical study of a shopping mall
Campos, Domingos Fernandes
;
Barros, Kelson Wagner da Silva
- In:
International journal of services and operations …
39
(
2021
)
4
,
pp. 541-562
Persistent link: https://www.econbiz.de/10012693067
Saved in:
7
Modelling effect of perceived service quality dimensions on customer satisfaction in Indian bank settings
Adil, Mohd
- In:
International journal of services and operations management
15
(
2013
)
3
,
pp. 358-373
Persistent link: https://www.econbiz.de/10010127941
Saved in:
8
Understanding the service quality and customer satisfaction of mobile banking in Bangladesh : using a structural equation model
Khan, Abdul Gaffar
;
Lima, Reshma Pervin
;
Mahmud, Md. Shahed
- In:
Global business review
22
(
2021
)
1
,
pp. 85-100
Persistent link: https://www.econbiz.de/10012483214
Saved in:
9
Establishing logistics service strategies that increase sales
Leuschner, Rudolf
;
Lambert, Douglas M.
- In:
Journal of business logistics : JBL
37
(
2016
)
3
,
pp. 247-270
Persistent link: https://www.econbiz.de/10011615032
Saved in:
10
A study of the relationship between service atmosphere and customer loyalty with specific reference to structural equation modelling
Emir, Oktay
- In:
Economic research
29
(
2016
)
1
,
pp. 706-720
Persistent link: https://www.econbiz.de/10012221981
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