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Effect of customer satisfaction, costs, knowledge and awareness, infrastructure and service quality on e-commerce success
Saadat, Niloofar; Shadnoush, Nosratoollah; Nameghi, … - In: International journal of services and operations … 42 (2022) 1, pp. 32-51
Persistent link: https://www.econbiz.de/10013257562
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Satisfaction and pricing for accounting services to very small enterprises
Catenazzo, Giuseppe; Fragnière, Emmanuel; … - In: International journal of economics and accounting : IJEA 5 (2014) 2, pp. 145-164
Persistent link: https://www.econbiz.de/10010489268
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Evaluation methods of consumer satisfaction with infrastructure services
Aimesheva, Zhannat Salavatovna - In: Journal of advanced research in law and economics : JARLE 7 (2016) 6/20, pp. 1277-1286
Persistent link: https://www.econbiz.de/10011887431
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The intention-to-repurchase paradox : a case of the health and fitness industry
Ferrand, Alain; Robinson, Leigh; Valette-Florence, Pierre - In: Journal of sport management : the official journal of … 24 (2010) 1, pp. 83-105
Persistent link: https://www.econbiz.de/10003954875
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The role of love in satisfied customers' relationships with retailers
Kim, Hye-yŏng; Kim, Youn-kyung; Jolly, Laura; … - In: The international review of retail, distribution and … 20 (2010) 3, pp. 285-296
Persistent link: https://www.econbiz.de/10003996368
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The impact of website quality on customer satisfaction and purchase intention : perceived playfulness and perceived flow as mediators
Hsu, Chia-lin; Chang, Kuo-chien; Chen, Mu-Chen - In: Information systems and e-business management : ISeB 10 (2012) 4, pp. 549-570
Persistent link: https://www.econbiz.de/10009673944
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A silver lining in the COVID-19 cloud : examining customers' value perceptions, willingness to use and pay more for robotic restaurants
Chuah, Stephanie Hui-wen; Eugene Cheng-xi Aw; Cheng, … - In: Journal of hospitality marketing & management 31 (2022) 1, pp. 49-76
Persistent link: https://www.econbiz.de/10012821047
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Customer perceived value, satisfaction, and loyalty : the role of willingness to share information
Leppäniemi, Matti; Karjaluoto, Heikki; Saarijärvi, Hannu - In: The international review of retail, distribution and … 27 (2017) 2, pp. 164-188
Persistent link: https://www.econbiz.de/10011704061
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Consumers' perceived value of sport team games : a multidimensional approach
Kunkel, Thilo; Doyle, Jason Patrick; Berlin, Alexander - In: Journal of sport management : the official journal of … 31 (2017) 1, pp. 80-95
Persistent link: https://www.econbiz.de/10011669268
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Effects of visual servicescape aesthetics comprehension and appreciation on consumer experience
Lin, Ingrid Y. - In: The journal of services marketing 30 (2016) 7, pp. 692-712
Persistent link: https://www.econbiz.de/10011590915