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~subject:"Customer satisfaction"
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Customer satisfaction
Indien
118,673
India
97,703
Relationship marketing
26,272
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25,598
Cointegration
17,433
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15,807
Consumer behaviour
10,984
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7,232
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5,827
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5,752
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5,241
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4,621
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4,594
Service quality
4,473
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4,454
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4,324
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4,032
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3,936
Germany
3,622
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3,359
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Auslandsinvestition
3,193
cointegration
3,165
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3,152
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3,113
Brand management
2,976
Markenführung
2,968
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Han, Heesup
33
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22
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20
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20
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19
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15
Aksoy, Lerzan
14
Mittal, Vikas
14
Balaji, M. S.
13
Gustafsson, Anders
13
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Usman, Osly
13
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12
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12
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11
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11
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11
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10
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10
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10
Chahal, Hardeep
10
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10
Roberts-Lombard, Mornay
10
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10
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10
Casidy, Riza
9
Grégoire, Yany
9
Izogo, Ernest Emeka
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9
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9
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International Conference on Innovative Trends in Business Practices for Sustainable Development <2016, Chennai>
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1
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1
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Freie Universität Berlin
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IGI Global
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International Conference on Services Management <North Cyprus)>
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1
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1
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Journal of retailing and consumer services
257
International journal of hospitality management
146
Journal of business research : JBR
144
The journal of services marketing
109
Journal of hospitality marketing & management
66
The service industries journal
63
Journal of travel and tourism marketing
59
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
55
Tourism management : research, policies, practice
55
International journal of contemporary hospitality management
53
Cogent business & management
49
Services marketing quarterly
47
Journal of service research : JSR
44
The international journal of bank marketing : IJBM
43
Asia Pacific journal of marketing and logistics
42
Service business
42
Journal of strategic marketing
41
Journal of service management
40
The TQM journal : the international review of organizational improvement
40
Industrial marketing management : the international journal for industrial and high-tech firms
37
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
36
International journal of electronic customer relationship management : IJECRM
33
Journal of the Academy of Marketing Science
33
The journal of business & industrial marketing
33
International journal of electronic marketing and retailing : IJEMR
32
Psychology & marketing
32
Kundenzufriedenheit : Konzepte - Methoden - Erfahrungen
31
Journal of service research
28
International journal of services and operations management
27
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
26
International journal of business information systems : IJBIS
25
International journal of quality and service sciences
25
International journal of services and operations management : IJSOM
25
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
25
Journal of hospitality and tourism insights
25
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
25
Total quality management & business excellence
25
Journal of retailing
24
European journal of marketing : EJM
23
International journal of business excellence : IJBEX
23
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ECONIS (ZBW)
5,814
Other ZBW resources
75
BASE
1
EconStor
1
RePEc
1
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1
Exploring reelationship marketing dimensions and their effect on customer loyalty : a study of Indian mobile telecom market
Gupta, Ashish
;
Sahu, G. P.
- In:
International journal of business innovation and research
9
(
2015
)
4
,
pp. 375-395
Persistent link: https://www.econbiz.de/10011545293
Saved in:
2
Service quality, customer satisfaction, and customer loyalty in Indian commercial banks
Lenka, Usha
;
Suar, Damodar
;
Mohapatra, Pratap K.
- In:
Journal of entrepreneurship
18
(
2009
)
1
,
pp. 47-64
Persistent link: https://www.econbiz.de/10003862535
Saved in:
3
External recommendations versus internal satisfaction in health care : a case study in
India
Henthorne, Tony L.
;
Salgaonkar, Pradeep
;
George, Babu P.
- In:
Health marketing quarterly
26
(
2009/10
)
3
,
pp. 241-250
Persistent link: https://www.econbiz.de/10003906214
Saved in:
4
Customer perceptions of service quality in luxury hotels in New Delhi,
India
: an exploratory study
Mohsin, Asad
;
Lockyer, Tim
- In:
International journal of contemporary hospitality management
22
(
2010
)
2/3
,
pp. 160-173
Persistent link: https://www.econbiz.de/10003976102
Saved in:
5
Study of customer relationship marketing practices in oprganised retailing in food and grocery sector in
India
: an empirical analsysis
Prasad, Ch. J. S.
;
Aryasri, A. R.
- In:
Vision : the journal of business perspective
12
(
2008
)
4
,
pp. 33-43
Persistent link: https://www.econbiz.de/10003858657
Saved in:
6
Evaluating customer relationship dynamics in healthcare sector through indoor patients' judgement
Chahal, Hardeep
;
Kumari, Neetu
- In:
Management research review
34
(
2011
)
6
,
pp. 626-648
Persistent link: https://www.econbiz.de/10009247602
Saved in:
7
Antecedents of customer perception of service quality of life insurance corporation of
India
Lakshmi, S. Rani
;
Santhi, P.
- In:
The IUP journal of management research : IJMR
14
(
2015
)
3
,
pp. 70-81
Persistent link: https://www.econbiz.de/10011338094
Saved in:
8
Customer personality and relationship satisfaction : empirical evidence from Indian banking sector
Mishra, Vishal
;
Vaithianathan, Sridhar
- In:
The international journal of bank marketing : IJBM
33
(
2015
)
2
,
pp. 122-142
Persistent link: https://www.econbiz.de/10011326063
Saved in:
9
Impact of service quality on apparel Retail Customer Satisfaction-a study of select Metropolitan City Hyderabad
Nallamalli, Udaya Bhaskar
;
Shekhar, B.Raja
- In:
Journal of management research
3
(
2011
)
2
,
pp. 1-13
Persistent link: https://www.econbiz.de/10009726025
Saved in:
10
Determinants of e-loyalty-related behavioural intentions of online travel companies in
India
: an SEM study with Indian consumers
Gera, Rajat
;
Singhvi, S. R.
- In:
International journal of leisure and tourism marketing …
2
(
2011
)
1
,
pp. 353-377
Persistent link: https://www.econbiz.de/10009409468
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