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Positive emotion bias : role of emotional content from online customer reviews in purchase decisions
Guo, Junpeng
;
Wang, Xiaopan
;
Wu, Yi
- In:
Journal of retailing and consumer services
52
(
2020
),
pp. 1-11
Persistent link: https://www.econbiz.de/10012132158
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2
Digital banking and customer satisfaction : the Nigerian perspective
Mordi, Oluchukwu Jones
;
Oriade, Ade
;
Wang, Yong
; …
- In:
Transforming relationship marketing : strategies and …
,
(pp. 52-67)
.
2021
Persistent link: https://www.econbiz.de/10012318900
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3
Web aesthetics effects on perceived online service quality and satisfaction in an e-tail environment : the moderating role of purchase task
Wang, Yong Jian
;
Hernandez, Monica D.
;
Minor, Michael
- In:
Journal of business research : JBR
63
(
2010
)
9/10
,
pp. 935-942
Persistent link: https://www.econbiz.de/10008652178
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4
Invested loyalty : the impact of ubiquitous technology on the current loyalty paradigm and the potential revolution
Hong, Soonkwan
;
Wang, Yong Jian
- In:
Journal of strategic marketing
19
(
2011
)
2
,
pp. 187-204
Persistent link: https://www.econbiz.de/10009154929
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5
How manufacturer market orientation influences B2B customer satisfaction and retention : empirical investigation of the three market orientation components
Guo, Chiquan
;
Wang, Yong Jian
- In:
The journal of business & industrial marketing
30
(
2015
)
2
,
pp. 182-193
Persistent link: https://www.econbiz.de/10010532053
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6
Market orientation, distributor relationship, and return on assets : optimizing distribution performance for industrial firms
Guo, Chiquan
;
Wang, Yong Jian
- In:
Asia Pacific journal of marketing and logistics
28
(
2016
)
1
,
pp. 107-123
Persistent link: https://www.econbiz.de/10011529305
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7
How to calibrate conventional market-oriented organizational culture in 21st century production-centred firms? : a customer relationship perspective
Guo, Chiquan
;
Wang, Yong Jian
;
Metcalf, Ashley
- In:
International journal of production economics
156
(
2014
),
pp. 235-245
Persistent link: https://www.econbiz.de/10010410217
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8
Aesthetics and the online shopping environment : understanding consumer responses
Wang, Yong Jian
;
Minor, Michael
;
Wei, Jie
- In:
Journal of retailing
87
(
2011
)
1
,
pp. 46-58
Persistent link: https://www.econbiz.de/10009011978
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9
Distributor orientation and channel profitability for manufacturing-centered SMEs : moderating role of competitive intensity and coordinative intensity
Guo, Chiquan
;
Wang, Yong Jian
;
Zhu, Ying
- In:
Journal of research in marketing and entrepreneurship : JRME
18
(
2016
)
2
,
pp. 197-210
Persistent link: https://www.econbiz.de/10011643911
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10
Implementing interfunctionally-coordinated market orientation in industrial SMEs : lessons learned in commodity markets
Wang, Yong Jian
;
LaPlaca, Peter J.
;
Guo, Chiquan
;
Hao, …
- In:
Journal of managerial issues : JMI
29
(
2017
)
4
,
pp. 428-449
Persistent link: https://www.econbiz.de/10011771215
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