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Customer satisfaction
Marketing
29,185
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17,009
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15
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14
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1
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Journal of retailing and consumer services
265
Journal of business research : JBR
151
International journal of hospitality management
142
The journal of services marketing
111
Journal of hospitality marketing & management
67
The service industries journal
65
Journal of travel and tourism marketing
64
International journal of contemporary hospitality management
54
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
54
Tourism management : research, policies, practice
52
Cogent business & management
50
Services marketing quarterly
48
Journal of service research : JSR
44
Asia Pacific journal of marketing and logistics
43
Journal of strategic marketing
42
Service business
42
Journal of service management
40
Industrial marketing management : the international journal for industrial and high-tech firms
37
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
37
Journal of the Academy of Marketing Science
36
The TQM journal : the international review of organizational improvement
35
The international journal of bank marketing : IJBM
35
Psychology & marketing
33
The journal of business & industrial marketing
33
International journal of electronic customer relationship management : IJECRM
32
Kundenzufriedenheit : Konzepte - Methoden - Erfahrungen
31
Journal of service research
27
European journal of marketing : EJM
26
Journal of marketing
26
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
25
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
25
The journal of brand management : an international journal
24
Total quality management & business excellence
24
International journal of electronic marketing and retailing : IJEMR
23
International journal of quality and service sciences
23
Journal of Asian finance, economics and business : JAFEB
23
Journal of hospitality and tourism insights
22
Journal of retailing
22
The international review of retail, distribution and consumer research
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Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
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Source
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ECONIS (ZBW)
5,578
BASE
6
EconStor
2
RePEc
2
USB Cologne (EcoSocSci)
1
Showing
1
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10
of
5,589
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date (oldest first)
1
A patterns perspective of customers'
brand
experiences with robotics in hospitality
Tung, Vincent Wing Sun
;
Tse, Serene Wai Tsz
- In:
Journal of travel and tourism marketing
40
(
2023
)
1
,
pp. 75-89
Persistent link: https://www.econbiz.de/10014285201
Saved in:
2
The moderating role of technology anxiety on
brand
service quality,
brand
image and their relation to
brand
loyalty
Syahida Abd Aziz
;
Muhammad Shahar Jusoh
;
Amlus, …
- In:
International journal of internet marketing and …
12
(
2018
)
3
,
pp. 270-289
Persistent link: https://www.econbiz.de/10011918364
Saved in:
3
The roles of perceived quality, trust, and satisfaction in predicting
brand
loyalty : the empirical research on automobile brands in Jordan market
Al-Hawary, Sulieman Ibraheem Shelash
- In:
International journal of business excellence
6
(
2013
)
6
,
pp. 656-686
Persistent link: https://www.econbiz.de/10010234738
Saved in:
4
Factors affecting Jordanian consumer loyalty toward cellular phone
brand
Al-Hawary, Sulieman Ibraheem Shelash
;
Harahsheh, Sara …
- In:
International journal of economics and business research
7
(
2014
)
3
,
pp. 349-375
Persistent link: https://www.econbiz.de/10010409321
Saved in:
5
A
brand
like a friend : how
brand
likeability influences
brand
perception
Ohlwein, Martin
;
Bruno, Pascal
- In:
International journal of market research
64
(
2022
)
3
,
pp. 295-305
Persistent link: https://www.econbiz.de/10013257982
Saved in:
6
Customer experience, not brands will be on the iron throne
Klaus, Philipp
- In:
International journal of market research
62
(
2020
)
1
,
pp. 6-8
Persistent link: https://www.econbiz.de/10012173316
Saved in:
7
The relationship between
branding
of economic newspapers and customers' satisfaction in metropolitan countries
Hajioghli, Hassan Karbalaei
;
Farhangi, Ali Akbar
; …
- In:
Journal of urban economics and management : a quarterly …
6
(
2018
)
22
,
pp. 111-122
Persistent link: https://www.econbiz.de/10011883331
Saved in:
8
Role of
brand
experience,
brand
trust and
brand
love in assessing
brand
loyalty : a study of fashion jewellery brands among women
Nim, Dheeraj
;
Jaggi, Shamily
;
Gursimranjit Singh
- In:
International journal of internet marketing and …
17
(
2022
)
1/2
,
pp. 200-216
Persistent link: https://www.econbiz.de/10014318190
Saved in:
9
Effects of Chinese consumers' relationship benefits and satisfaction on attitudes toward foreign fashion brands : the moderating role of country of salesperson
Choi, Yu Hua
;
Choo, Ho Jung
- In:
Journal of retailing and consumer services
28
(
2016
),
pp. 99-106
Persistent link: https://www.econbiz.de/10011434102
Saved in:
10
Customer commitment to luxury brands : antecedents and consequences
Shukla, Paurav
;
Banerjee, Madhumita
;
Singh, Jaywant
- In:
Journal of business research : JBR
69
(
2016
)
1
,
pp. 323-331
Persistent link: https://www.econbiz.de/10011417731
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