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A contingency model in establishing brand loyalty : relationship age as a moderator
Huang, Chao-Chin; Tsay, Chung-Yuan; Fang, Shih Chieh; … - In: Corporate reputation review 26 (2023) 1, pp. 19-32
Persistent link: https://www.econbiz.de/10014225818
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Service quality and attitudinal loyalty : the mediating effect of delight on retail banking relationships
Coetzee, Alex; Coetzee, Johan - In: Global business & economics review 21 (2018) 1, pp. 120-138
Persistent link: https://www.econbiz.de/10012126577
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The hierarchical effects of perceived quality on perceived value, satisfaction, and loyalty : empirical results from public, outdoor aquatic centres in Australia
Howat, Gary; Assaker, Guy - In: Sport management review 16 (2013) 3, pp. 268-284
Persistent link: https://www.econbiz.de/10009787481
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Kundenzufriedenheit in direkt absetzenden Einzelhandelsgärtnereien
Schöps, Johanna - 2013
Persistent link: https://www.econbiz.de/10010365366
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Should relationship quality be measured as a disaggregated or a composite construct?
Izogo, Ernest Emeka - In: Management research review 39 (2016) 1, pp. 115-131
Persistent link: https://www.econbiz.de/10011535920
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Modelling customer advocacy : a PLS path modeling approach
Roy, Sanjit - In: Journal of strategic marketing 23 (2015) 5, pp. 380-398
Persistent link: https://www.econbiz.de/10011479430
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Loyalty towards telco service providers : the fundamental role of consumer brand engagement
Say Keat Ooi; Yeap, Jasmine A. L.; Low, Zoann - In: European business review 34 (2022) 1, pp. 85-102
Persistent link: https://www.econbiz.de/10013164648
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Customer perceptions of value, satisfaction, and loyalty in the social media era : insights from electrical home appliances in an emerging economy
Md Uzir Hossain Uzir; Ishraq Jerin; Abu Bakar bin Abdul … - In: International journal of quality and innovation : IJQI 6 (2022) 2, pp. 190-230
Persistent link: https://www.econbiz.de/10013257353
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Enhancing service loyalty : the roles of delight, satisfaction, and service quality
Ahrholdt, Dennis C.; Gudergan, Siegfried P.; Ringle, … - In: Journal of travel research : a quarterly publication of … 56 (2017) 4, pp. 436-450
Persistent link: https://www.econbiz.de/10011672215
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Examining the moderating role of personality traits in the relationship between brand trust and brand loyalty
Menidjel, Choukri; Benhabib, Abderrezzak; Bilgihan, Anil - In: The journal of product & brand management 26 (2017) 6, pp. 631-649
Persistent link: https://www.econbiz.de/10011801141