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Examining the role of consumer hope in explaining the impact of perceived brand value on customer-brand relationship outcomes in an online retailing environment
Fazal-e-Hasan, Syed; Ahmadi, Hormoz; Mortimer, Gary; … - In: Journal of retailing and consumer services 41 (2018), pp. 101-111
Persistent link: https://www.econbiz.de/10011808556
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The relationship among positive emotional dispositions, career adaptability, and satisfaction in Italian high school students
Wilkins, Kerrie G.; Santilli, Sara; Ferrari, Lea; Nota, … - In: Journal of vocational behavior 85 (2014) 3, pp. 329-338
Persistent link: https://www.econbiz.de/10010441206
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Expecting the surprises : role of hope in consumer repurchase intentions in an online shopping environment
Trivedi, Vibha; Banerji, Diptiman; Yadav, Mohit - In: Journal of strategic marketing 31 (2023) 4, pp. 794-816
Persistent link: https://www.econbiz.de/10014304969
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The role of customer relationship vulnerability in service recovery
Cénophat, Sadrac; Eisend, Martin; Bayón, Tomás; … - In: Journal of service research 27 (2024) 2, pp. 283-301
Persistent link: https://www.econbiz.de/10014580442
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Customer experiences and situational vulnerability : an exploration of hotel services during a disaster
Lagiewski, Rick; Perotti, Victor - In: International journal of hospitality management 108 (2023), pp. 1-11
Persistent link: https://www.econbiz.de/10013482222
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Spoken service language for customer well-being in a transformative service context : residential aged care
Scerri, Madalyn Anne; Presbury, Rajka - In: Journal of service theory and practice 34 (2024) 4, pp. 543-570
Persistent link: https://www.econbiz.de/10015055433
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Antecedents and consequences of mobile usability : linking simplicity and interactivity to satisfaction, trust, and brand loyalty
Lee, Dongwon; Moon, Junghoon; Kim, Yong Jin; Yi, Mun Y. - In: Information & management : the internat. journal of … 52 (2015) 3, pp. 295-304
Persistent link: https://www.econbiz.de/10010515272
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Exploring the process of customer engagement, self-brand connections and loyalty
Naumann, Kay; Bowden, Jana - In: Problems and perspectives in management : PPM ; … 13 (2015) 1, pp. 56-66
Persistent link: https://www.econbiz.de/10010516997
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Consumer brand loyalty in the Chilean wine industry
Bianchi, Constanza - In: Journal of food products marketing 21 (2015) 4, pp. 442-460
Persistent link: https://www.econbiz.de/10011432296
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An investigation of online shopping experience on trust and behavioral intentions
Samuel, Lee Hao Suan; Balaji, M. S.; Khong Kok Wei - In: Journal of internet commerce 14 (2015) 2, pp. 233-254
Persistent link: https://www.econbiz.de/10011432424