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Customer satisfaction
Product quality
10,728
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Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
20
International journal of hospitality management
12
Journal of retailing and consumer services
7
Cogent business & management
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International journal of quality & reliability management
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Journal of hospitality marketing & management
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Journal of air transport management
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Journal of travel and tourism marketing
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International Journal of Quality & Reliability Management
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3
International journal of business excellence : IJBEX
3
International journal of productivity and quality management : IJPQM
3
International journal of quality and service sciences
3
International journal of services, economics and management
3
International journal of sports marketing & sponsorship
3
Journal for global business advancement : JGBA
3
Metamorphosis : a journal of management research
3
Nepalese journal of economics : a publication of Uniglobe College
3
Nepalese journal of finance : a publication of Uniglobe College
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The TQM journal : the international review of organizational improvement
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ECONIS (ZBW)
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1
A hybrid fuzzy methodology to evaluate customer satisfaction in a public transportation system for Istanbul
Bilişik, Özge Nalan
;
Erdoğan, Melike
;
Kaya, İhsan
; …
- In:
Total quality management & business excellence : an …
24
(
2013
)
10
,
pp. 1141-1159
Persistent link: https://www.econbiz.de/10009793743
Saved in:
2
Fuzzy ServPerf model combined with ELECTRE III to comparatively evaluate service quality of international airports in Sicily
Lupo, Toni
- In:
Journal of air transport management
42
(
2015
),
pp. 249-259
Persistent link: https://www.econbiz.de/10010481998
Saved in:
3
Choosing restaurant for lunch in campus area by the compromise decision via AHP
Kilinc, Ceyhun C.
;
Semiz, Mustafa
;
Katircioglu, Elif
; …
- In:
International journal of economic perspectives : IJEP
7
(
2013
)
2
,
pp. 5-10
Persistent link: https://www.econbiz.de/10011586394
Saved in:
4
Combining customer needs and the customer's way of using the product to set customer-focused targets in the House of Quality
Bigorra, Anna Martí
;
Isaksson, Ove
- In:
International journal of production research
55
(
2017
)
7/8
,
pp. 2320-2335
Persistent link: https://www.econbiz.de/10011648588
Saved in:
5
People quality measurement in service industry : a new approach
Gupta, Nitin
;
Vrat, Prem
;
Ojha, Ravindra
- In:
Metamorphosis : a journal of management research
22
(
2023
)
1
,
pp. 55-72
Persistent link: https://www.econbiz.de/10014321075
Saved in:
6
Evaluating the influence of service quality factors in the digital hospitality industry during the COVID-19 pandemic
Gheibdoust, Hamed
;
Gilaninia, Shahram
;
Taleghani, Mohammad
- In:
International journal of networking and virtual …
28
(
2023
)
1
,
pp. 18-35
Persistent link: https://www.econbiz.de/10014315028
Saved in:
7
Customer expectations and perceptions of food product quality in the UK discount grocery sector
Ryding, Daniella
;
Campaniolo, Daniela
;
Carey, Robin
- In:
International journal of business and globalisation : IJBG
13
(
2014
)
1
,
pp. 91-103
Persistent link: https://www.econbiz.de/10011289479
Saved in:
8
The relative significance of product quality attributes driving customer satisfaction within the fast fashion market : a UK perspective
Ryding, Daniella
;
Vignali, Gianpaolo
;
Carey, Robin
;
Wu, …
- In:
International journal of business performance management
16
(
2015
)
2/3
,
pp. 280-303
Persistent link: https://www.econbiz.de/10011317281
Saved in:
9
Does customer satisfaction on product quality illustrates loyalty of agricultural product?
Sadeli, Agriani H.
;
Utami, Hesty N.
;
Rahmanissa, Rayi
- In:
International journal of applied business and economic …
14
(
2016
)
1
,
pp. 223-232
Persistent link: https://www.econbiz.de/10011547456
Saved in:
10
Customer satisfaction, product quality and performance of companies
Suchánek, Petr
;
Richter, Jiří
;
Králová, Maria
- In:
Národohospodářský obzor : časopis věnovaný …
14
(
2014
)
4
,
pp. 329-344
Persistent link: https://www.econbiz.de/10010471209
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