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~subject:"Customer satisfaction"
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Online shopping behaviors and...
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Customer satisfaction
Konsumentenverhalten
79,055
Consumer behaviour
78,623
Osteuropa
28,013
Eastern Europe
24,375
Electronic Commerce
23,034
E-commerce
20,597
Internet
19,755
Bulgarien
16,199
Theorie
13,240
Theory
12,984
Online-Handel
11,015
Online retailing
10,956
Beziehungsmarketing
9,987
Relationship marketing
9,976
Systemtransformation
9,421
Economic transition
9,207
Deutschland
8,562
Germany
7,546
Markenführung
7,531
Brand management
7,530
EU-Staaten
7,210
Bulgaria
7,093
EU countries
7,021
USA
6,932
Social Web
6,726
Social web
6,720
United States
6,594
Markenimage
6,580
Brand image
6,557
Kroatien
6,257
Online-Marketing
6,250
Internet marketing
6,205
Kundenzufriedenheit
5,823
Croatia
5,564
Einzelhandel
5,072
Retail trade
4,932
Dienstleistungsqualität
4,842
Service quality
4,830
Welt
4,776
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All
Undetermined
3,004
Free
975
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5,107
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710
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3
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4,949
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149
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87
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81
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58
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53
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53
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51
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16
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16
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11
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11
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8
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8
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5
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5
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4
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4
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2
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5,685
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131
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2
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Han, Heesup
54
Mattila, Anna S.
25
Usman, Osly
21
Prentice, Catherine
17
Wong, IpKin Anthony
17
Bilgihan, Anil
16
Prayag, Girish
16
Hyun, Sunghyup Sean
15
Jang, Soocheong
13
Loureiro, Sandra Maria Correia
13
Söderlund, Magnus
13
Aksoy, Lerzan
12
Balaji, M. S.
12
Klaus, Philipp
12
Mittal, Vikas
12
Gustafsson, Anders
11
Park, Jungkun
11
Prybutok, Victor R.
11
Wu, Luorong
11
Ahn, Jiseon
10
Bang, Nguyen
10
Barnes, Donald C.
10
Liu, Chih-Hsing
10
Quach, Sara
10
Rather, Raouf Ahmad
10
Sparks, Beverley
10
Sreejesh, S.
10
Xu, Xun
10
Amin, Muslim
9
Carlson, Jamie
9
Chua, Bee-Lia
9
Frank, Björn
9
Ha, Hong Youl
9
Keiningham, Timothy
9
Kim, Jinkyung Jenny
9
Kim, Woo Gon
9
Law, Chun Hung Roberts
9
Muskat, Birgit
9
Prashar, Sanjeev
9
Qu, Hailin
9
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Springer Fachmedien Wiesbaden
4
RWTH Aachen
3
International Conference on Innovative Trends in Business Practices for Sustainable Development <2016, Chennai>
2
National Bureau of Economic Research
2
University of Madras / Department of Commerce
2
A. C. Nielsen Company <Chicago-Schaumburg, Ill.>
1
A. C. Nielsen Company <Northbrook, Ill.>
1
American Economic Association
1
Association for the Study of the Grants Economy, New Orleans, 27.12.1971
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <3, 1978, Chicago, Ill.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <5, 1980, Saint Louis, Mo.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <6, 1981, Bloomington, Ind.>
1
Deutschland / Bundeswehr / Universität Hamburg
1
Erasmus Research Institute of Management
1
Global Conference on Business, Management and Entrepreneurship "Transforming Suistainable Business In The Era Of Society 5.0" <2019, Bandung>
1
IGI Global
1
Institute of Leadership and Management <London>
1
Marketing Research Symposium <1977, Bloomington, Ind.>
1
Technische Universität Berlin / Universitätsbibliothek
1
Technische Universität Braunschweig
1
Technische Universität Dresden
1
United States / Dept. of Agriculture / Economic Research Service
1
Universität Rostock / Ostseeinstitut für Marketing, Verkehr und Tourismus
1
Verlag Dr. Kovač
1
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Published in...
All
Journal of retailing and consumer services
330
International journal of hospitality management
191
Journal of business research : JBR
156
The journal of services marketing
102
Journal of hospitality marketing & management
93
Journal of travel and tourism marketing
92
International journal of contemporary hospitality management
78
Cogent business & management
74
Tourism management : research, policies, practice
59
Services marketing quarterly
58
The service industries journal
56
Asia Pacific journal of marketing and logistics
53
Psychology & marketing
52
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
48
Service business
47
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
47
Journal of strategic marketing
41
Journal of service research : JSR
40
Journal of service management
39
International journal of electronic marketing and retailing : IJEMR
38
Tourism management perspectives : TMP
37
The international journal of bank marketing : IJBM
35
European journal of marketing : EJM
34
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
31
The international review of retail, distribution and consumer research
30
International journal of electronic customer relationship management : IJECRM
29
International journal of quality and service sciences
29
Journal of internet commerce
29
International journal of retail & distribution management
28
International journal of retail and distribution management
28
Journal of air transport management
28
Journal of the Academy of Marketing Science
28
The TQM journal : the international review of organizational improvement
28
International journal of business information systems : IJBIS
26
Journal of retailing
26
Journal of Asian finance, economics and business : JAFEB
25
Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association
25
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
25
Managing service quality : MSQ ; an international journal
25
Total quality management & business excellence
25
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Source
All
ECONIS (ZBW)
5,815
BASE
4
RePEc
1
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1
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10
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5,820
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1
An experimental based investigation into the effects of website interactivity on customer behavior in on-line purchase context
Islam, Hafizul
;
Jebarajakirthy, Charles
;
Shankar, Amit
- In:
Journal of strategic marketing
29
(
2021
)
2
,
pp. 117-140
Persistent link: https://www.econbiz.de/10012484043
Saved in:
2
Factors influencing web customers' willingnes to engage in online shopping with an
internet
retailer
Pavur, Robert J.
;
Abdullah, A. B. M.
;
Murad, Md. Wahid
- In:
Journal of internet commerce
15
(
2016
)
3
,
pp. 292-310
Persistent link: https://www.econbiz.de/10011636496
Saved in:
3
Role of shopping values and web atmospherics in e-satisfaction and repurchase intention
Vijay, T. Sai
;
Prashar, Sanjeev
;
Parsad, Chandan
- In:
Journal of internet commerce
16
(
2017
)
1
,
pp. 32-52
Persistent link: https://www.econbiz.de/10011804430
Saved in:
4
Comparing mobile and
Internet
adoption factors of loyalty and satisfaction with online shopping consumers
Amoroso, Donald L.
;
Ogawa, Mikako
- In:
International journal of e-business research : an …
9
(
2013
)
2
,
pp. 24-45
Persistent link: https://www.econbiz.de/10009793135
Saved in:
5
Shoppers' perception of retail convenience in online shopping in Benin City, Nigeria
Agbonifoh, Christopher
;
Odia, Edith Onowe
- In:
Oradea journal of business and economics
5
(
2020
)
1
,
pp. 49-59
Persistent link: https://www.econbiz.de/10012404479
Saved in:
6
Building customer loyalty in online shopping : the role of online trust, online satisfaction and electronic word of mouth
Al-Adwan, Ahmad Samed
;
Kokash, Husam
;
Al-Adwan, Ahmad Samed
- In:
International journal of electronic marketing and …
11
(
2020
)
3
,
pp. 278-306
Persistent link: https://www.econbiz.de/10012251138
Saved in:
7
E-banking service quality and customer satisfaction : an exploratory study on India
Sardana, Shivani
;
Bajpai, V. N.
- In:
International journal of services and operations …
35
(
2020
)
2
,
pp. 223-247
Persistent link: https://www.econbiz.de/10012178796
Saved in:
8
Models of customer experience for B2C e-commerce enterprises
Pei, Yilei
;
Xue, Wanxin
;
Li, Dandan
;
Su, Yong
- In:
Journal of electronic commerce in organizations : the …
14
(
2016
)
1
,
pp. 24-33
Persistent link: https://www.econbiz.de/10011529132
Saved in:
9
Understanding online product ratings : a customer satisfaction model
Engler, Tobias H.
;
Winter, Patrick
;
Schulz, Michael
- In:
Journal of retailing and consumer services
27
(
2015
),
pp. 113-120
Persistent link: https://www.econbiz.de/10011388096
Saved in:
10
Impact of customers' assessment of website attributes on e-relationship in the securities brokerage industry : a multichannel perspective
Toufaily, Elissar
;
Pons, Frank
- In:
Journal of retailing and consumer services
34
(
2017
),
pp. 58-69
Persistent link: https://www.econbiz.de/10011628994
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