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~subject:"Customer satisfaction"
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Customer satisfaction
Consumer behaviour
83,890
Konsumentenverhalten
81,442
Entscheidung
23,517
Decision
20,291
Theorie
19,359
Theory
18,970
Präferenztheorie
9,744
Theory of preferences
9,502
Entscheidungstheorie
9,343
Relationship marketing
9,175
Beziehungsmarketing
9,145
Decision theory
8,240
Brand management
7,629
Markenführung
7,589
Experiment
7,001
Brand image
6,774
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6,734
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6,416
United States
6,111
Online-Handel
5,722
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5,711
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5,596
Deutschland
5,043
Social Web
4,911
Social web
4,909
Germany
4,642
Online-Marketing
4,577
Internet marketing
4,566
Service quality
4,482
Dienstleistungsqualität
4,440
Brand
4,370
Markenartikel
4,362
Einzelhandel
4,242
Retail trade
4,201
Electronic Commerce
3,705
Werbewirkung
3,669
Advertising effects
3,630
E-commerce
3,597
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3,593
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968
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Han, Heesup
56
Mattila, Anna S.
26
Usman, Osly
20
Prentice, Catherine
17
Wong, IpKin Anthony
17
Bilgihan, Anil
16
Prayag, Girish
16
Hyun, Sunghyup Sean
15
Aksoy, Lerzan
14
Gustafsson, Anders
14
Söderlund, Magnus
14
Jang, Soocheong
13
Loureiro, Sandra Maria Correia
13
Mittal, Vikas
13
Balaji, M. S.
12
Klaus, Philipp
12
Prybutok, Victor R.
12
Wu, Luorong
12
Keiningham, Timothy
11
Liu, Chih-Hsing
11
Rather, Raouf Ahmad
11
Ryu, Kisang
11
Ahn, Jiseon
10
Barnes, Donald C.
10
Blut, Markus
10
Kim, Jinkyung Jenny
10
Qu, Hailin
10
Quach, Sara
10
Yu, Jongsik
10
Amin, Muslim
9
Bang, Nguyen
9
Chua, Bee-Lia
9
Frank, Björn
9
Kim, Woo Gon
9
Muskat, Birgit
9
Prashar, Sanjeev
9
Sparks, Beverley
9
Sreejesh, S.
9
Torres, Edwin N.
9
Verhoef, Peter C.
9
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Springer Fachmedien Wiesbaden
3
International Conference on Innovative Trends in Business Practices for Sustainable Development <2016, Chennai>
2
RWTH Aachen
2
University of Madras / Department of Commerce
2
American Economic Association
1
Association for the Study of the Grants Economy, New Orleans, 27.12.1971
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <3, 1978, Chicago, Ill.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <5, 1980, Saint Louis, Mo.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <6, 1981, Bloomington, Ind.>
1
Deutschland / Bundeswehr / Universität Hamburg
1
Erasmus Research Institute of Management
1
Global Conference on Business, Management and Entrepreneurship "Transforming Suistainable Business In The Era Of Society 5.0" <2019, Bandung>
1
IGI Global
1
Institute of Leadership and Management <London>
1
Marketing Research Symposium <1977, Bloomington, Ind.>
1
National Bureau of Economic Research
1
Technische Universität Braunschweig
1
Technische Universität Dresden
1
United States / Dept. of Agriculture / Economic Research Service
1
Universität Rostock / Ostseeinstitut für Marketing, Verkehr und Tourismus
1
Verlag Dr. Kovač
1
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Published in...
All
Journal of retailing and consumer services
330
International journal of hospitality management
199
Journal of business research : JBR
153
The journal of services marketing
101
Journal of hospitality marketing & management
91
Journal of travel and tourism marketing
86
International journal of contemporary hospitality management
77
Cogent business & management
73
Services marketing quarterly
58
Tourism management : research, policies, practice
58
Psychology & marketing
50
The service industries journal
50
Asia Pacific journal of marketing and logistics
47
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
47
International journal of electronic marketing and retailing : IJEMR
42
Journal of strategic marketing
41
Service business
41
Journal of service management
40
Journal of service research : JSR
39
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
39
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
36
Tourism management perspectives : TMP
36
The international journal of bank marketing : IJBM
34
European journal of marketing : EJM
33
Journal of Services Marketing
31
The international review of retail, distribution and consumer research
31
Journal of Islamic marketing
28
International journal of quality and service sciences
27
International journal of retail and distribution management
27
The TQM journal : the international review of organizational improvement
27
International journal of services, economics and management
26
Journal of air transport management
26
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
26
Journal of hospitality and tourism insights
26
Journal of the Academy of Marketing Science
26
International journal of retail & distribution management
25
Journal of Asian finance, economics and business : JAFEB
25
Total quality management & business excellence
25
International journal of business information systems : IJBIS
24
Journal of retailing
24
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Source
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ECONIS (ZBW)
5,591
Other ZBW resources
160
BASE
2
RePEc
1
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1
A theoretical analysis for the effect of increasing partitioning of preference structures on satisfaction with
decision
making
Kira, Mohamed Ihab
- In:
International journal of happiness and development
2
(
2015
)
4
,
pp. 303-330
Persistent link: https://www.econbiz.de/10011527460
Saved in:
2
Between death and life : a formal
decision
model to decide on customer recovery investments
Kleindienst, Dominikus
;
Waldmann, Daniela
- In:
Electronic markets : the international journal on …
28
(
2018
)
4
,
pp. 423-435
Persistent link: https://www.econbiz.de/10012003972
Saved in:
3
Exploring effective price presentation format to reduce
decision
difficulty and increase
decision
satisfaction
Song, Myungkeun
;
Lee, Won Seok
;
Moon, Joonho
- In:
Tourism management perspectives : TMP
32
(
2019
),
pp. 1-9
Persistent link: https://www.econbiz.de/10012128985
Saved in:
4
Effects of proactive
decision
making on life satisfaction
Siebert, Johannes Ulrich
;
Kunz, Reinhard E.
;
Rolf, Philipp
- In:
European journal of operational research : EJOR
280
(
2020
)
3
,
pp. 1171-1187
Persistent link: https://www.econbiz.de/10012132529
Saved in:
5
Approach and avoidance motivation : investigating hedonic consumption in a retail setting
Arnold, Mark J.
;
Reynolds, Kristy E.
- In:
Journal of retailing
88
(
2012
)
3
,
pp. 399-411
Persistent link: https://www.econbiz.de/10009622988
Saved in:
6
The effect of structural alignment on choice-process satisfaction and preference formation : the moderating role of self-construal
Lee, Byung-Kwan
;
Lee, Wei-Na
- In:
Journal of business research : JBR
69
(
2016
)
8
,
pp. 2747-2755
Persistent link: https://www.econbiz.de/10011506856
Saved in:
7
Do perceived CSR initiatives enhance customer preference and loyalty in casinos?
Liu, Matthew Tingchi
;
Wong, IpKin Anthony
;
Chu, Rongwei
; …
- In:
International journal of contemporary hospitality management
26
(
2014
)
7
,
pp. 1024-1045
Persistent link: https://www.econbiz.de/10010426100
Saved in:
8
Shopping motivation in consumer loyalty formation process : the case of Spanish retail
Tena-Monferrer, Sandra
;
Roig, Juan Carlos Fandos
; …
- In:
International journal of retail and distribution management
50
(
2022
)
1
,
pp. 100-116
Persistent link: https://www.econbiz.de/10012798308
Saved in:
9
Mainland Chinese gamblers' casino design preferences
Wan, Penny Yim King
- In:
Journal of vacation marketing : an international journal
19
(
2013
)
4
,
pp. 359-374
Persistent link: https://www.econbiz.de/10010188926
Saved in:
10
Consumers oriented investments in transit service quality improvements : the best bang for your buck
Eldeeb, Gamal
;
Mohamed, Moataz
- In:
Research in transportation economics
94
(
2022
),
pp. 1-13
Persistent link: https://www.econbiz.de/10013396438
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