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Customer satisfaction
Consumer behaviour
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Holiday behaviour
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Tourismus
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29
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Dienstleistungsqualität
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Kim, Seongseop
7
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3
Heo, Cindy Yoonjoung
3
Baah, Nancy Grace
2
King, Brian
2
Yu, Jongsik
2
Al-Ansi, Amr
1
Badu-Baiden, Frank
1
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International journal of hospitality management
6
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
2
International journal of contemporary hospitality management
1
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
1
Journal of travel and tourism marketing
1
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ECONIS (ZBW)
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1
Analysis of satisfiers and dissatisfiers in online hotel reviews on social media
Kim, Bona
;
Kim, Seongseop
;
Heo, Cindy Yoonjoung
- In:
International journal of contemporary hospitality management
28
(
2016
)
9
,
pp. 1915-1936
Persistent link: https://www.econbiz.de/10011624191
Saved in:
2
Inconvenient experiences among Muslim travelers : an analysis of the multiple causes
Al-Ansi, Amr
;
Han, Heesup
;
Kim, Seongseop
;
King, Brian
- In:
Journal of travel research : a quarterly publication of …
60
(
2021
)
6
,
pp. 1352-1370
Persistent link: https://www.econbiz.de/10012593224
Saved in:
3
An examination of the progressive effects of hotel frontline employees' brand perceptions on desirable service outcomes
Kim, Seongseop
;
Kim, Peter Beomcheol
;
Kim, Seontaik
; …
- In:
International journal of hospitality management
84
(
2020
),
pp. 1-9
Persistent link: https://www.econbiz.de/10012146201
Saved in:
4
Is satisfaction enough to ensure reciprocity with upscale restaurants? : the role of gratitude relative to satisfaction
Kim, Seongseop
;
Lee, Jin-soon
- In:
International journal of hospitality management
33
(
2013
),
pp. 118-128
Persistent link: https://www.econbiz.de/10009746470
Saved in:
5
Veganism, a new hotel paradigm : exploring the attributes of vegan-friendly hotels and guest approach behaviors
Yu, Jongsik
;
Kim, Seongseop
;
Baah, Nancy Grace
;
Han, Heesup
- In:
International journal of hospitality management
117
(
2024
),
pp. -11
Persistent link: https://www.econbiz.de/10014457839
Saved in:
6
Influence of vegan attributes on hotel consumption value, perceived advantages, and word-of-mouth and revisit intentions
Yu, Jongsik
;
Kim, Seongseop
;
Baah, Nancy Grace
;
Seo, …
- In:
Journal of travel and tourism marketing
40
(
2023
)
8
,
pp. 639-652
Persistent link: https://www.econbiz.de/10014447620
Saved in:
7
A multilevel synthesis of subjective and objective measures of foodservices in the experience process
Wen, Huijun
;
Wong, IpKin Anthony
;
Kim, Seongseop
; …
- In:
International journal of hospitality management
99
(
2021
),
pp. 1-10
Persistent link: https://www.econbiz.de/10013328008
Saved in:
8
Restaurant employee service sabotage and customer deviant behaviors : the moderating role of corporate reputation
Hu, Hsin-Hui Hu
;
Lai, Hung-Sheng
;
King, Brian
- In:
Journal of hospitality & tourism research : JHTR ; the …
44
(
2020
)
7
,
pp. 1126-1152
Persistent link: https://www.econbiz.de/10012259629
Saved in:
9
An investigation of the perceived value of shopping tourism
Choi, Miju
;
Law, Chun Hung Roberts
;
Heo, Cindy Yoonjoung
- In:
Journal of travel research : a quarterly publication of …
57
(
2018
)
7
,
pp. 962-980
Persistent link: https://www.econbiz.de/10011927262
Saved in:
10
Corporate social responsibility and customer satisfaction among US publicly traded hotels and restaurants
Lee, Seoki
;
Heo, Cindy Yoonjoung
- In:
International journal of hospitality management
28
(
2009
)
4
,
pp. 635-637
Persistent link: https://www.econbiz.de/10003875891
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