//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~subject:"Customer satisfaction"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
The effect of interior color o...
Similar by person
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Customer satisfaction
Consumer behaviour
44
Konsumentenverhalten
42
Kundenzufriedenheit
18
Beziehungsmarketing
15
Relationship marketing
15
Brand management
14
Markenführung
14
Service quality
14
Dienstleistungsqualität
13
Brand image
12
Job satisfaction
12
Markenimage
12
Online retailing
12
Online-Handel
12
USA
12
United States
11
Arbeitszufriedenheit
9
Retail trade
9
Salespeople
9
Verkaufspersonal
9
Einzelhandel
8
Luxury goods
8
Luxusgüter
8
Emotion
6
Innovation adoption
6
Innovationsakzeptanz
6
Brand
5
China
5
Gender
5
Markenartikel
5
Social Web
5
Social web
5
Confidence
4
Emotional exhaustion
4
Hotel industry
4
Hotellerie
4
Vertrauen
4
Website
4
Arbeitsleistung
3
more ...
less ...
Online availability
All
Undetermined
11
Type of publication
All
Article
19
Type of publication (narrower categories)
All
Article in journal
18
Aufsatz in Zeitschrift
18
research-article
1
Language
All
English
19
Author
All
Park, Jungkun
17
Hong, EunPyo
3
Le, Hoang T. P. M.
3
Hyun, Hyowon
2
Ahn, Jiseon
1
Arpasri Sothonvit
1
Back, Ki-Joon
1
Chung, Te-Lin Doreen
1
Cottingham, Michael
1
Endo, Seiji
1
Gunn, Frances
1
Hartmann, Nathaniel N.
1
Hur, Won-moo
1
Kampanat Siriyota
1
Kim, Dongyoup
1
Kim, Minsung
1
Kwong, Sze Wan
1
Lee, Aejoo
1
Lee, Don
1
Lee, Eun Jung
1
Lee, Jung Ick
1
Lee, Sangwoo
1
Lee, Yunjung
1
Lim, Heejin
1
Oh, Joon-Hee
1
Park, JungKun
1
Park, Mijung
1
Park, Yun-na
1
Pensri Jaroenwanit
1
Ren, Tianbao
1
Rutherford, Brain N.
1
Rutherford, Brian
1
Rutherford, Brian N.
1
Widdows, Richard
1
Yang, Jun
1
Yoo, Weon Sang
1
Yun, Jeewoo
1
more ...
less ...
Published in...
All
Journal of retailing and consumer services
8
The service industries journal
2
International journal of business innovation and research : IJBIR
1
Journal of Consumer Marketing
1
Journal of air transport management
1
Journal of business research : JBR
1
Journal of customer behaviour
1
Journal of financial services marketing : JFSM
1
Managing service quality : MSQ ; an international journal
1
Service business
1
The journal of services marketing
1
more ...
less ...
Source
All
ECONIS (ZBW)
18
Other ZBW resources
1
Showing
1
-
10
of
19
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Role of multidimensional customer brand engagement on customer behavior for online grocery shopping
Park, Jungkun
;
Hong, EunPyo
;
Ahn, Jiseon
;
Hyun, Hyowon
- In:
Journal of retailing and consumer services
73
(
2023
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014303390
Saved in:
2
The way to generate customer citizenship behavior with customer experience
Le, Hoang T. P. M.
;
Kim, Dongyoup
;
Park, Jungkun
- In:
Journal of retailing and consumer services
76
(
2024
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014460861
Saved in:
3
Service failures in online double deviation scenarios : justice theory approach
Lee, Eun Jung
;
Park, Jungkun
- In:
Managing service quality : MSQ ; an international journal
20
(
2010
)
1
,
pp. 46-69
Persistent link: https://www.econbiz.de/10003940606
Saved in:
4
The role of interactivity in e-tailing : creating value and increasing satisfaction
Yoo, Weon Sang
;
Lee, Yunjung
;
Park, Jungkun
- In:
Journal of retailing and consumer services
17
(
2010
)
2
,
pp. 89-96
Persistent link: https://www.econbiz.de/10003956340
Saved in:
5
The role of commitment on the customer benefits : loyalty relationship in mobile service industry
Hur, Won-moo
;
Park, Jungkun
;
Kim, Minsung
- In:
The service industries journal
30
(
2010
)
13/14
,
pp. 2293-2309
Persistent link: https://www.econbiz.de/10008809587
Saved in:
6
The investigation on dimensions of e-satisfaction for online shoes retailing
Endo, Seiji
;
Yang, Jun
;
Park, Jungkun
- In:
Journal of retailing and consumer services
19
(
2012
)
4
,
pp. 398-405
Persistent link: https://www.econbiz.de/10009571289
Saved in:
7
The role of listening in e-contact center customer relationship management
Park, Jungkun
;
Chung, Te-Lin Doreen
;
Gunn, Frances
; …
- In:
The journal of services marketing
29
(
2015
)
1
,
pp. 49-58
Persistent link: https://www.econbiz.de/10010531129
Saved in:
8
The interplay of salesperson's job performance and satisfaction in the financial services industry
Oh, Joon-Hee
;
Rutherford, Brain N.
;
Park, Jungkun
- In:
Journal of financial services marketing : JFSM
19
(
2014
)
2
,
pp. 104-117
Persistent link: https://www.econbiz.de/10010497776
Saved in:
9
Digital music services : consumer intention and adoption
Kwong, Sze Wan
;
Park, Jungkun
- In:
The service industries journal
28
(
2008
)
9/10
,
pp. 1461-1479
Persistent link: https://www.econbiz.de/10003802501
Saved in:
10
Sequencing of multi-faceted job satisfaction across business-to-business and business-to-consumer salespeople : a multi-group analysis
Hartmann, Nathaniel N.
;
Rutherford, Brian N.
;
Park, Jungkun
- In:
Journal of business research : JBR
70
(
2017
),
pp. 153-159
Persistent link: https://www.econbiz.de/10011620405
Saved in:
1
2
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->