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Customer satisfaction
Consumer behaviour
83,644
Konsumentenverhalten
81,194
Theorie
18,060
Theory
17,648
Persönlichkeitspsychologie
12,917
Personality psychology
12,638
Verhaltensökonomik
11,804
Behavioral economics
11,726
Motivation
10,090
Präferenztheorie
9,736
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9,494
Relationship marketing
9,223
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9,193
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8,483
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7,716
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7,676
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6,860
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6,824
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5,725
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5,701
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5,690
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5,679
Germany
5,227
Social Web
5,149
Social web
5,147
Online-Marketing
4,625
Internet marketing
4,614
Service quality
4,575
Dienstleistungsqualität
4,527
Brand
4,366
Markenartikel
4,356
Intertemporal choice
4,272
Einzelhandel
4,220
Intertemporale Entscheidung
4,204
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4,183
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4,108
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3,711
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Han, Heesup
56
Mattila, Anna S.
26
Usman, Osly
20
Prayag, Girish
18
Bilgihan, Anil
17
Prentice, Catherine
17
Wong, IpKin Anthony
17
Hyun, Sunghyup Sean
16
Aksoy, Lerzan
14
Gustafsson, Anders
14
Söderlund, Magnus
14
Jang, Soocheong
13
Loureiro, Sandra Maria Correia
13
Balaji, M. S.
12
Klaus, Philipp
12
Mittal, Vikas
12
Prybutok, Victor R.
12
Wu, Luorong
12
Barnes, Donald C.
11
Keiningham, Timothy
11
Liu, Chih-Hsing
11
Rather, Raouf Ahmad
11
Ryu, Kisang
11
Ahn, Jiseon
10
Blut, Markus
10
Kim, Jinkyung Jenny
10
Qu, Hailin
10
Quach, Sara
10
Amin, Muslim
9
Bang, Nguyen
9
Chua, Bee-Lia
9
Frank, Björn
9
Gursoy, Dogan
9
Kim, Woo Gon
9
Muskat, Birgit
9
Prashar, Sanjeev
9
Sparks, Beverley
9
Sreejesh, S.
9
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9
Verhoef, Peter C.
9
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Springer Fachmedien Wiesbaden
4
International Conference on Innovative Trends in Business Practices for Sustainable Development <2016, Chennai>
2
RWTH Aachen
2
University of Madras / Department of Commerce
2
American Economic Association
1
Association for the Study of the Grants Economy, New Orleans, 27.12.1971
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <3, 1978, Chicago, Ill.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <5, 1980, Saint Louis, Mo.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <6, 1981, Bloomington, Ind.>
1
Deutschland / Bundeswehr / Universität Hamburg
1
Erasmus Research Institute of Management
1
Global Conference on Business, Management and Entrepreneurship "Transforming Suistainable Business In The Era Of Society 5.0" <2019, Bandung>
1
IGI Global
1
Institute of Leadership and Management <London>
1
Marketing Research Symposium <1977, Bloomington, Ind.>
1
National Bureau of Economic Research
1
Technische Universität Braunschweig
1
Technische Universität Dresden
1
United States / Dept. of Agriculture / Economic Research Service
1
Universität Rostock / Ostseeinstitut für Marketing, Verkehr und Tourismus
1
Verlag Dr. Kovač
1
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Journal of retailing and consumer services
321
International journal of hospitality management
203
Journal of business research : JBR
155
The journal of services marketing
105
Journal of hospitality marketing & management
93
Journal of travel and tourism marketing
88
International journal of contemporary hospitality management
79
Cogent business & management
73
Tourism management : research, policies, practice
61
Services marketing quarterly
58
The service industries journal
52
Psychology & marketing
51
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
48
Asia Pacific journal of marketing and logistics
47
International journal of electronic marketing and retailing : IJEMR
42
Service business
42
Journal of strategic marketing
41
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
41
Journal of service management
40
Journal of service research : JSR
39
Tourism management perspectives : TMP
38
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
37
The international journal of bank marketing : IJBM
35
European journal of marketing : EJM
33
The international review of retail, distribution and consumer research
32
Journal of Services Marketing
31
Journal of hospitality and tourism insights
29
Journal of air transport management
28
The TQM journal : the international review of organizational improvement
28
International journal of quality and service sciences
27
International journal of retail and distribution management
27
International journal of services, economics and management
26
Journal of Asian finance, economics and business : JAFEB
26
Journal of Islamic marketing
26
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
26
Journal of the Academy of Marketing Science
26
International journal of retail & distribution management
25
Journal of retailing
25
Total quality management & business excellence
25
Tourism analysis : an interdisciplinary tourism & hospitality journal
25
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ECONIS (ZBW)
5,720
Other ZBW resources
160
BASE
2
RePEc
1
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1
The influence of music on self-paced fitness consumers' perceived motivational qualities and optimal level of emotional state and satisfaction with exercise experience
Williams, Antonio S.
;
Park, Byungik
;
Pedersen, Zack P.
- In:
International journal of sport management and marketing …
23
(
2023
)
4
,
pp. 310-326
Persistent link: https://www.econbiz.de/10014311074
Saved in:
2
Shopping
motivation
in consumer loyalty formation process : the case of Spanish retail
Tena-Monferrer, Sandra
;
Roig, Juan Carlos Fandos
; …
- In:
International journal of retail and distribution management
50
(
2022
)
1
,
pp. 100-116
Persistent link: https://www.econbiz.de/10012798308
Saved in:
3
Psychological factors affecting the behavioral intention of the tourist visiting Southeastern Anatolia
Çelik, Sedat
;
Dedeoğlu, Bekir Bora
- In:
Journal of hospitality and tourism insights
2
(
2019
)
4
,
pp. 425-450
Persistent link: https://www.econbiz.de/10012131615
Saved in:
4
The self-concept and psychological antecedents of intention to recommend a heritage site : the moderating effects of visitor type
Prayag, Girish
;
Pung, Jessica Mei
;
Lee, Craig
;
Del …
- In:
Tourism management perspectives : TMP
42
(
2022
),
pp. 1-16
Persistent link: https://www.econbiz.de/10013364428
Saved in:
5
The psychological and motivational aspects of restaurant experience sharing behavior on social networking sites
Kim, DongHee
;
Jang, Soocheong
- In:
Service business
13
(
2019
)
1
,
pp. 25-49
Persistent link: https://www.econbiz.de/10011965798
Saved in:
6
Approach and avoidance
motivation
: investigating hedonic consumption in a retail setting
Arnold, Mark J.
;
Reynolds, Kristy E.
- In:
Journal of retailing
88
(
2012
)
3
,
pp. 399-411
Persistent link: https://www.econbiz.de/10009622988
Saved in:
7
A theoretical analysis for the effect of increasing partitioning of preference structures on satisfaction with decision making
Kira, Mohamed Ihab
- In:
International journal of happiness and development
2
(
2015
)
4
,
pp. 303-330
Persistent link: https://www.econbiz.de/10011527460
Saved in:
8
The effect of structural alignment on choice-process satisfaction and preference formation : the moderating role of self-construal
Lee, Byung-Kwan
;
Lee, Wei-Na
- In:
Journal of business research : JBR
69
(
2016
)
8
,
pp. 2747-2755
Persistent link: https://www.econbiz.de/10011506856
Saved in:
9
Do perceived CSR initiatives enhance customer preference and loyalty in casinos?
Liu, Matthew Tingchi
;
Wong, IpKin Anthony
;
Chu, Rongwei
; …
- In:
International journal of contemporary hospitality management
26
(
2014
)
7
,
pp. 1024-1045
Persistent link: https://www.econbiz.de/10010426100
Saved in:
10
Mainland Chinese gamblers' casino design preferences
Wan, Penny Yim King
- In:
Journal of vacation marketing : an international journal
19
(
2013
)
4
,
pp. 359-374
Persistent link: https://www.econbiz.de/10010188926
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