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Panic attack : how illegitimate invasions of privacy cause consumer anxiety and dissatisfaction
Esmark Jones, Carol L.; Stevens, Jennifer L.; Noble, … - In: Journal of public policy & marketing 39 (2020) 3, pp. 334-352
Persistent link: https://www.econbiz.de/10012534311
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Sense of calling and career satisfaction of hotel frontline employees : mediation through knowledge sharing with organizational members
Lee, Kyoung-Joo - In: International journal of contemporary hospitality management 28 (2016) 2, pp. 346-365
Persistent link: https://www.econbiz.de/10011459840
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Arts consumption, customer satisfaction and personal well-being : a study of performing arts in Hong Kong
Siu, Noel Yee-Man; Kwan, Ho-Yan; Zhang, Tracy Jun-Feng; … - In: Journal of international consumer marketing 28 (2016) 2, pp. 77-91
Persistent link: https://www.econbiz.de/10011459992
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Quality of work life and job satisfaction among frontline hotel employees : a self-determination and need satisfaction theory approach
Lee, Jin-soo; Back, Ki-joon; Chan, Eric S. W. - In: International journal of contemporary hospitality management 27 (2015) 5, pp. 768-789
Persistent link: https://www.econbiz.de/10011405111
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Why do customers want to learn? : antecedents and outcomes of customer learning
Sun, Xiaochi; Eisingerich, Andreas Benedikt; Foscht, Thomas - In: European journal of marketing 56 (2022) 3, pp. 677-703
Persistent link: https://www.econbiz.de/10013173444
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The digital self and virtual satisfaction : a cross-cultural perspective
Krishen, Anjala S.; Berezan, Orie; Agarwal, Shaurya; … - In: Journal of business research : JBR 124 (2021), pp. 254-263
Persistent link: https://www.econbiz.de/10012493910
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Customer compliance with employee fuzzy requests in service encounters : a self-determination theory perspective
Teng, Teng; Zhang, Shengliang; Li, Xiaodong; Chen, Yuan - In: Service business 14 (2020) 2, pp. 217-240
Persistent link: https://www.econbiz.de/10012304231
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All people are created equal? : racial discrimination and its impact on hospitality career satisfaction
Shum, Cass; Gatling, Anthony; Garlington, Jaimi - In: International journal of hospitality management 89 (2020), pp. 1-10
Persistent link: https://www.econbiz.de/10012293821
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Delighting the customer : creativity-oriented high-performance work systems, frontline employee creative performance, and customer satisfaction
Martinaityte, Ieva; Sacramento, Claudia; Aryee, Samuel - In: Journal of management 45 (2019) 2, pp. 728-751
Persistent link: https://www.econbiz.de/10011999803
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Employee need satisfaction and positive workplace outcomes : the role of corporate volunteering
Haski-Leventhal, Debbie; Kach, Andrew; Pournader, Mehrdokht - In: Nonprofit and voluntary sector quarterly : journal of … 48 (2019) 3, pp. 593-615
Persistent link: https://www.econbiz.de/10012006713