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Service employee performance : its components and antecedents
Wallace, Elaine; De Chernatony, Leslie - In: Journal of relationship marketing : innovations & … 8 (2009) 2, pp. 82-102
Persistent link: https://www.econbiz.de/10003857822
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How leadership and commitment influence bank employees’ adoption of their bank’s values
Wallace, Elaine; De Chernatony, Leslie; Buil, Isabel - In: Journal of business ethics : JOBE 101 (2011) 3, pp. 397-414
Persistent link: https://www.econbiz.de/10009272437
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Interacting contributions of different departments to brand success
De Chernatony, Leslie; Cottam, Susan - In: Journal of business research : JBR 62 (2009) 3, pp. 297-304
Persistent link: https://www.econbiz.de/10003840041