How leadership and commitment influence bank employees’ adoption of their bank’s values
Year of publication: |
2011
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Authors: | Wallace, Elaine ; De Chernatony, Leslie ; Buil, Isabel |
Published in: |
Journal of business ethics : JOBE. - Dordrecht : Springer, ISSN 0167-4544, ZDB-ID 868017-6. - Vol. 101.2011, 3, p. 397-414
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Subject: | Privatkundengeschäft | Personal banking | Unternehmensethik | Business ethics | Bankberufe | Bank employees | Mitarbeiterbindung | Employee retention | Kundenservice | Customer service | Irland | Ireland |
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