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~subject:"Dienstleistungsqualität"
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Identity, commitment and moral...
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Dienstleistungsqualität
Commitment
1,339
commitment
1,201
Theorie
287
Theory
256
Mitarbeiterbindung
249
Employee retention
248
Trust
236
Relationship marketing
235
Beziehungsmarketing
210
Vertrauen
210
Confidence
208
Consumer behaviour
156
Konsumentenverhalten
151
trust
141
Job satisfaction
128
Lieferantenmanagement
120
Supplier relationship management
120
Customer satisfaction
113
Kundenzufriedenheit
111
Spieltheorie
101
Game theory
95
Arbeitszufriedenheit
93
Satisfaction
77
Geldpolitik
67
Experiment
65
Service quality
63
Monetary policy
62
Personalmanagement
62
satisfaction
61
Human Resource Management
60
Communication
57
Motivation
57
Performance
56
Discretion
55
Leadership
54
Führungsstil
52
Leadership style
51
Arbeitsverhalten
50
Leistungsmotivation
50
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Online availability
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Undetermined
37
Free
7
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Article
58
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Article in journal
57
Aufsatz in Zeitschrift
57
Language
All
English
58
Author
All
Mostert, Pierre
2
Thaichon, Paramaporn
2
Van Tonder, Estelle
2
Abdolhosseini, Marzieh
1
Ahmad, Munawar Javed
1
Al-Wugayan, Adel A. A.
1
Alawneh, Ali Ahmad
1
Arcand, Manon
1
Astuti, Herni Justiana
1
Ataul Karim Patwary
1
Bask, Anu
1
Bathula, Hanoku
1
Baumann, Chris
1
Beau, Pauline
1
Berlin, Alexander
1
Brun, Isabelle
1
Börekçi, Dilek Yilmaz
1
Carvalho, João M. S.
1
Chalkley, Martin
1
Chandran, V G R
1
Chang, Chun-Ming
1
Chao, Pei-Ju
1
Clark, Melissa
1
Collins, Shannon
1
Dahana, Wirawan Dony
1
Dai, You-De
1
Devadason, Evelyn S.
1
Dhar, Rajib Lochan
1
Di Mascio, Rita
1
Dlačić, Jasmina
1
Do, Kyu-Hwan
1
Doyle, Jason Patrick
1
Eappen, Neetha J.
1
Ebrahimi, Mohsen
1
Edvardsson, Bo
1
El-Kassar, Abdul-Nasser
1
Esfidani, Mohammad Rahim
1
Fang, Wei-Ta
1
Faria, Sílvia
1
Fatima, Johra Kayeser
1
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The service industries journal
3
International journal of economic research
2
Journal of business research : JBR
2
Journal of business-to-business marketing
2
Tourism management : research, policies, practice
2
Asia Pacific journal of marketing and logistics
1
Asian Academy of Management journal
1
Auditing : a journal of practice & theory
1
Central European business review : CEBR
1
Critical perspectives on accounting : an international journal for social and organizational accountability
1
Decision
1
Economic and industrial democracy
1
European business review : EBR ; the official journal of the International Management Centres, Europe
1
Handbook of health economics : volume 1, part A
1
Health marketing quarterly
1
Human systems management : HSM
1
International journal of business excellence : IJBEX
1
International journal of business innovation and research
1
International journal of education economics and development : IJEED
1
International journal of electronic customer relationship management : IJECRM
1
International journal of hospitality management
1
International journal of intelligent enterprise : IJIE
1
International journal of procurement management
1
International journal of quality & reliability management
1
International journal of retail and distribution management
1
International journal of services and operations management : IJSOM
1
International journal of services, economics and management
1
Journal for global business advancement : JGBA
1
Journal of Asia Business Studies
1
Journal of Asian finance, economics and business : JAFEB
1
Journal of Islamic marketing
1
Journal of fashion marketing and management
1
Journal of global marketing
1
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
1
Journal of hospitality marketing & management
1
Journal of international trade & commerce
1
Journal of management & organization : JMO
1
Journal of marketing for higher education
1
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
1
Journal of sport management : the official journal of the North American Society of Sport Management
1
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ECONIS (ZBW)
58
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1
Exploring the antecedents of hotel customer loyalty : a social identity perspective
Martínez García de Leaniz, Patricia
;
Rodríguez del …
- In:
Journal of hospitality marketing & management
24
(
2015
)
1/2
,
pp. 1-23
Persistent link: https://www.econbiz.de/10010526384
Saved in:
2
Repurchase loyalty for customer social co-creation e-marketplaces
Kang, Ju-Young M.
- In:
Journal of fashion marketing and management
18
(
2014
)
4
,
pp. 452-464
Persistent link: https://www.econbiz.de/10010530878
Saved in:
3
Key drivers of services website loyalty
Sanz Blas, Silvia
;
Ruiz Mafe, Carla
;
Pérez Perez, Isabel
- In:
The service industries journal
34
(
2014
)
5
,
pp. 455-475
Persistent link: https://www.econbiz.de/10010379358
Saved in:
4
An investigation into service quality-customer loyalty relationship : the moderating influences
Srivastava, Medha
;
Rai, Alok Kumar
- In:
Decision
41
(
2014
)
1
,
pp. 11-31
Persistent link: https://www.econbiz.de/10010367910
Saved in:
5
An empirical model of home internet service quality in Thailand
Thaichon, Paramaporn
;
Lobo, Antonio
;
Mitsis, Ann
- In:
Asia Pacific journal of marketing and logistics
26
(
2014
)
2
,
pp. 190-210
Persistent link: https://www.econbiz.de/10010349451
Saved in:
6
Trust and
commitment
as mediators of the relationship between quality advice and customer loyalty
Van Tonder, Estelle
- In:
The journal of applied business research
32
(
2016
)
1
,
pp. 289-302
Persistent link: https://www.econbiz.de/10011436588
Saved in:
7
The relationship between service quality, satisfaction, trust, value,
commitment
and loyalty of Internet service providers' customers
Thaichon, Paramaporn
;
Quach, Sara
- In:
Journal of global scholars of marketing science : …
25
(
2015
)
4
,
pp. 295-313
Persistent link: https://www.econbiz.de/10011515067
Saved in:
8
Relational capital quality and client loyalty : firm-level evidence from pharmaceuticals, Pakistan
Shujaat Mubarik
;
Chandran, V G R
;
Devadason, Evelyn S.
- In:
The learning organization : TLO ; the international …
23
(
2016
)
1
,
pp. 43-60
Persistent link: https://www.econbiz.de/10011555715
Saved in:
9
How does brand misconduct affect the brand-customer relationship?
Hsiao, Chih-Hui
;
Shen, George C.
;
Chao, Pei-Ju
- In:
Journal of business research : JBR
68
(
2015
)
4
,
pp. 862-866
Persistent link: https://www.econbiz.de/10010504959
Saved in:
10
Service quality and the training of employees : the mediating role of organizational
commitment
Dhar, Rajib Lochan
- In:
Tourism management : research, policies, practice
46
(
2015
),
pp. 419-430
Persistent link: https://www.econbiz.de/10010486210
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