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Nationale Kundenbarometer im Vergleich : Theorie - Empirie - Gestaltungsvorschläge
Ertl, Robert - 2001 - 1. Aufl.
Persistent link: https://www.econbiz.de/10001621049
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Public Reporting von Krankenhausqualitätsdaten - Betrachtungen aus der Nutzerperspektive
Kolb, Benjamin - 2019
Persistent link: https://www.econbiz.de/10012060845
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The impact of primary service and servicescape on customer satisfaction in a leisure service setting : an empirical investigation among theatregoers
Jobst, Johanna; Boerner, Sabine - In: International journal of nonprofit and voluntary sector … 20 (2015) 3, pp. 238-255
Persistent link: https://www.econbiz.de/10011493311
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The effect of performance quality and customer education on attitudinal loyalty : a cross-country study of opera festival attendees
Vigolo, Vania; Bonfanti, Angelo; Brunetti, Federico - In: Nonprofit and voluntary sector quarterly : journal of … 48 (2019) 6, pp. 1272-1295
Persistent link: https://www.econbiz.de/10012121921
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Motivation and tourists' loyalty in performing arts festivals : the mediator role of quality and satisfaction
Amorim, Daniela; Jiménez-Caballero, José Luís; … - In: Enlightening tourism : ET ; a pathmaking journal 9 (2019) 2, pp. 100-136
Persistent link: https://www.econbiz.de/10012214887
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Customer satisfaction towards QFX movie theatre in Kathmandu valley
Chhetri, Poonam Poudel; Pradhan, Sumit - In: Nepalese journal of economics : a publication of … 6 (2022) 3, pp. 41-53
Persistent link: https://www.econbiz.de/10013449147
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Quality investment and price formation in the performing arts sector : a spatial analysis
Traub, Stefan (contributor) - 2005
In this paper, we present a spatial model of the public provision of the performing arts. Agents behave boundedly rational. Art directors set performance quality according to their aspiration levels. While taking into account the spatial distribution of the population, administrative directors...
Persistent link: https://www.econbiz.de/10003182401
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Quality evaluation of group-buy websites
Yu, Zhuoxi; Wu, Yanqing; Zhao, Zhiwen - In: Journal of electronic commerce in organizations : the … 14 (2016) 1, pp. 1-10
Persistent link: https://www.econbiz.de/10011529129
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The quality of American life : perceptions, evaluations, and satisfactions
Campbell, Angus; Converse, Philip E.; Rodgers, Willard L. - 1976
Persistent link: https://www.econbiz.de/10000042557
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Quantifying the extent of temporal decay in service quality ratings
Bogomolova, Svetlana; Romaniuk, Jenni; Sharp, Anne - In: International journal of market research : JMRS ; the … 51 (2009) 1, pp. 71-91
Persistent link: https://www.econbiz.de/10003804975