Similar Search Results

Analysing the complexities of website functionality, perceived ease of use and perceived usefulness on customer satisfaction of online shoppers in India

Tandon, Urvashi; Kiran, Ravi; Sah, Ash N. - In: International journal of electronic marketing and … 7 (2016) 2, pp. 115-140

Persistent link: https://www.econbiz.de/10011643577

Customers' perceptions as an antecedent of satisfaction with online retailing services

Mwencha, Peter; Muathe, Stephen - In: Journal of marketing and consumer behaviour in emerging … (2018) 1, pp. 4-27

The assessment of antecedents of customer satisfaction has become very important for the success of online retailing services. This paper reports the results of a study that investigated the antecedent role of customers' perceptions vis-a-vis satisfaction with online retailing services. While...

Persistent link: https://www.econbiz.de/10012116963

Online social shopping : the impact of attitude, customer information quality, effectiveness of information content and perceived social prescence

Daliri, Esmaeil; Sajad Rezaei; Wan Khairuzzaman Wan Ismail - In: International journal of business environment : IJBE 6 (2014) 4, pp. 426-450

Persistent link: https://www.econbiz.de/10010492051

An experimental based investigation into the effects of website interactivity on customer behavior in on-line purchase context

Islam, Hafizul; Jebarajakirthy, Charles; Shankar, Amit - In: Journal of strategic marketing 29 (2021) 2, pp. 117-140

Persistent link: https://www.econbiz.de/10012484043

Determinants of m-shopping quality on customer satisfaction and purchase intentions : the IS success model perspective

Chen, Lisa Y. - In: World review of entrepreneurship, management and … 9 (2013) 4, pp. 543-558

Persistent link: https://www.econbiz.de/10010230098

Quality evaluation of group-buy websites

Yu, Zhuoxi; Wu, Yanqing; Zhao, Zhiwen - In: Journal of electronic commerce in organizations : the … 14 (2016) 1, pp. 1-10

Persistent link: https://www.econbiz.de/10011529129

A study on the factors affecting customer satisfaction in online airline services

Nur Fazidah Elias; Hazura Mohamed; Rira Rahayu Arridha - In: International journal of business information systems : … 20 (2015) 3, pp. 274-288

Persistent link: https://www.econbiz.de/10011518844

The dynamics of pre- and post-purchase service and consumer evaluation of online retailers : a comparative analysis of dissonance and disconfirmation models

Park, Insu; Cho, Jeewon; Rao, H. Raghav - In: Decision sciences : DS 46 (2015) 6, pp. 1109-1140

Persistent link: https://www.econbiz.de/10011477288

Hedonic shopping motivation and impulse buying : the effect of website quality on customer satisfaction

Widagdo, Bambang; Roz, Kenny - In: Journal of Asian finance, economics and business : JAFEB 8 (2021) 1, pp. 395-405

Persistent link: https://www.econbiz.de/10012692348

Antecedents of customer loyalty : study from the Indonesia's largest e-commerce

Rizan, Mohamad; Febrilia, Ika; Wibowo, Agus; Pratiwi, … - In: Journal of Asian finance, economics and business : JAFEB 7 (2020) 10, pp. 283-293

Persistent link: https://www.econbiz.de/10012671389

1
2
3
4
5
6
7
8
9
10
Next
Last