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Online shopping experience in India : an examination of consumers world
Dutt, Maani; Singh, Anurupa B.; Joshi, Ambrish - In: International journal of business excellence : IJBEX 21 (2020) 3, pp. 378-393
Persistent link: https://www.econbiz.de/10012250654
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Consumer's perception of webiste service quality : an empirical study
Ahmad, Asad; Rahman, Obaidur; Khan, Mohammed Naved - In: Journal of internet commerce 15 (2016) 2, pp. 125-141
Persistent link: https://www.econbiz.de/10011636454
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An experimental based investigation into the effects of website interactivity on customer behavior in on-line purchase context
Islam, Hafizul; Jebarajakirthy, Charles; Shankar, Amit - In: Journal of strategic marketing 29 (2021) 2, pp. 117-140
Persistent link: https://www.econbiz.de/10012484043
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Analysing the complexities of website functionality, perceived ease of use and perceived usefulness on customer satisfaction of online shoppers in India
Tandon, Urvashi; Kiran, Ravi; Sah, Ash N. - In: International journal of electronic marketing and … 7 (2016) 2, pp. 115-140
Persistent link: https://www.econbiz.de/10011643577
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Customers' perceptions as an antecedent of satisfaction with online retailing services
Mwencha, Peter; Muathe, Stephen - In: Journal of marketing and consumer behaviour in emerging … (2018) 1, pp. 4-27
The assessment of antecedents of customer satisfaction has become very important for the success of online retailing services. This paper reports the results of a study that investigated the antecedent role of customers' perceptions vis-a-vis satisfaction with online retailing services. While...
Persistent link: https://www.econbiz.de/10012116963
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Buyer behaviour modelling of rural online purchase intention using logistic regression
Arumugam, Thangaraja; Hameed, S. Shahul; Sanjeev, M. A. - In: International journal of management & enterprise … 22 (2023) 2, pp. 139-157
Persistent link: https://www.econbiz.de/10014316668
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The relative importance of website design quality and service quality in determining consumers' online repurchase behavior
Zhou, Tao; Lu, Yaobin; Wang, Bin - In: Information systems management 26 (2009) 4, pp. 327-337
Persistent link: https://www.econbiz.de/10003915681
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Effective product customization on the Web : an information systems success approach
Bharati, Pratyush; Chaudhury, Abhijit - In: Innovative technologies for information resources management, (pp. 79-94). 2008
Persistent link: https://www.econbiz.de/10003621302
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The impact of electronic-service quality on online shopping behaviour
Tsao, Wen-chin; Tseng, Ya-ling - In: Total quality management & business excellence : an … 22 (2011) 9, pp. 1007-1024
Persistent link: https://www.econbiz.de/10009504069
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An e-retailing assessment of perceived website-service innovativeness : implications for website quality evaluations, loyalty and word of mouth
O'Cass, Aron; Carlson, Jamie - In: Australasian marketing journal 20 (2012) 1, pp. 28-36
Persistent link: https://www.econbiz.de/10009508012