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~subject:"Dienstleistungsqualität"
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Dienstleistungsqualität
Perception
5,346
Wahrnehmung
5,281
Zeit
5,107
Time
4,800
Konsumentenverhalten
2,132
Consumer behaviour
2,118
Theorie
1,892
Theory
1,828
USA
957
United States
923
Deutschland
801
Germany
705
Experiment
627
Schätzung
577
Estimation
539
perception
534
Risk
424
Risiko
419
Börsenkurs
403
Share price
396
Capital income
355
Kapitaleinkommen
355
Markenimage
353
Brand image
344
time
328
Welt
319
Markenführung
317
Brand management
316
Service quality
308
World
302
Anlageverhalten
291
Werbewirkung
288
Advertising effects
286
Behavioural finance
286
Führungskräfte
285
Customer satisfaction
281
Kundenzufriedenheit
281
Managers
281
Portfolio-Management
271
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Graue Literatur
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8
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6
Arbeitspapier
5
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2
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English
280
German
23
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1
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Rivkin, Steven G.
4
Schiman, Jeffrey C.
4
Ater, Itai
3
Baker, Thomas L.
3
Harun, Ahasan
3
Meyer, Tracy
3
Orlov, Eugene
3
Prybutok, Gayle
3
Prybutok, Victor R.
3
Sreejesh, S.
3
Ahmed Hassaan Mohammed Ali
2
Augurzky, Boris
2
Bellou, Victoria
2
Benkenstein, Martin
2
Cant, Michael C.
2
Dahl, Darren W.
2
Damali, Uzay
2
Goodarzi, Soheil
2
Han, Heesup
2
Hoehle, Hartmut
2
Johnson, Dana M.
2
Johnson, James D.
2
Kim, Eojina
2
Laroche, Michel
2
Lindenmeier, Jörg
2
Mavale, Sushil
2
Mitra, Amitava
2
Muathe, Stephen
2
Mwencha, Peter
2
Nandialath, Anup Menon
2
Nottingham, Quinton J.
2
Ozkul, Ahmet Semih
2
Patankar, Jayprakash G.
2
Peluchette, Joy Van Eck
2
Rupp, Nicholas G.
2
Russell, Roberta S.
2
Sangode, Pallawi B.
2
Sarkar, Abhigyan
2
Sarkar, Juhi Gahlot
2
Schwierz, Christoph
2
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Friedrich-Schiller-Universität Jena
1
National Bureau of Economic Research
1
Springer Fachmedien Wiesbaden
1
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International journal of hospitality management
13
Journal of retailing and consumer services
10
Services marketing quarterly
7
Journal of travel and tourism marketing
5
Quality management journal : QMJ
5
Journal of hospitality marketing & management
4
International journal of contemporary hospitality management
3
International journal of services and operations management
3
Journal of Contemporary Issues in Business and Government
3
Journal of business research : JBR
3
Journal of management research
3
Journal of service theory and practice : JSTP
3
Journal of strategic marketing
3
Managing service quality : MSQ ; an international journal
3
Marketing intelligence & planning
3
Total quality management & business excellence
3
Tourism management : research, policies, practice
3
Advances in accounting : a research annual
2
Advances in business and management forecasting
2
Amfiteatru economic : an economic and business research periodical
2
Behavioral research in accounting
2
Europäische Hochschulschriften / 5
2
Health marketing quarterly
2
Interaktionen im Dienstleistungsbereich
2
International journal of business information systems : IJBIS
2
International journal of economic research
2
International journal of sports marketing & sponsorship
2
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
2
Journal of marketing research : JMR
2
Journal of service management
2
Journal of service research : JSR
2
Journal of the Academy of Marketing Science
2
Nepalese journal of economics : a publication of Uniglobe College
2
Research journal of business management
2
Service business
2
Technological forecasting & social change : an international journal
2
The TQM journal : the international review of organizational improvement
2
The international journal of bank marketing : IJBM
2
The journal of services marketing
2
The service industries journal
2
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ECONIS (ZBW)
301
EconStor
1
OLC EcoSci
1
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303
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1
Alleviating the negative waiting experience through the moderating role of service environment : an empirical study
Yunus, Erlinda N.
;
Sumartoyo
- In:
International journal of services and operations management
13
(
2012
)
2
,
pp. 189-207
Persistent link: https://www.econbiz.de/10009660772
Saved in:
2
Hotel Spa managers' perceptions of service quality in Greece
Bakirtzoglou, Panteleimon
;
Vryoni, Spyridoula
;
Ioannou, …
- In:
Serbian journal of management : an international …
13
(
2018
)
2
,
pp. 323-334
Persistent link: https://www.econbiz.de/10012137207
Saved in:
3
The opinion of post graduate students on effect of interrelationship among the perceptual components with reference to online shopping
Kumar, R. Rajendra
- In:
International journal of business information systems : …
32
(
2019
)
4
,
pp. 438-459
Persistent link: https://www.econbiz.de/10012159043
Saved in:
4
Customers'
perception
of fish fast-casual restaurants
Castellini, Alessandra
;
Samoggia, Antonella
- In:
Journal of food products marketing
24
(
2018
)
3
,
pp. 348-371
Persistent link: https://www.econbiz.de/10011880360
Saved in:
5
Matching audio/video app features with young user preferences : an integrated approach
Lin, Chin-Feng
;
Fu, Chen-Su
;
Wu, Chi-Yun
- In:
International journal of consumer studies
47
(
2023
)
5
,
pp. 1810-1823
Persistent link: https://www.econbiz.de/10014335641
Saved in:
6
Measuring
perception
of service quality of Serbian rural tourism using RURALQUAL scale
Perić, Goran
;
Dramićanin, Sandra
;
Milenkovski, Ace
- In:
Bizinfo (Blace) : časopis iz oblasti ekonomije …
11
(
2020
)
1
,
pp. 1-17
Persistent link: https://www.econbiz.de/10012268841
Saved in:
7
Exploration of quality dimensions that influence customer perceptions of service performance : insights from higher education
Kwarteng, Albert Justice
- In:
International journal of quality and innovation : IJQI
5
(
2020
)
1
,
pp. 76-100
Persistent link: https://www.econbiz.de/10012521544
Saved in:
8
A study on customers
perception
towards online banking during Covid-19
Cherukur, Ram Babu
;
Sivakumar S
- In:
Journal of Contemporary Issues in Business and Government
26
(
2020
)
2
,
pp. 980-986
Persistent link: https://www.econbiz.de/10012544290
Saved in:
9
Examining the relationship among servicescape, perceived overall image and customer behavioural intentions in beauty salons : the moderating role of pleasure-arousal-dominance emot...
Kampani, Nidhi
;
Jhamb, Deepika
- In:
International journal of services, economics and management
12
(
2021
)
2
,
pp. 164-184
Persistent link: https://www.econbiz.de/10012613739
Saved in:
10
Patients' trio need satisfaction : a gap analysis between expectations and perceptions
Islam, Shahidul
;
Muhamad, Nazlida
- In:
Journal of business and economic analysis : (JBEA)
4
(
2021
)
2
,
pp. 119-130
.0%). Both
perception
and gap model show that DSQ, NCQ, and HEQ are significant predictors of patient satisfaction, where NCQ is …
Persistent link: https://www.econbiz.de/10013337803
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