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Citizen adoption of mobile and customizable e-government services : a literature review and conceptual framework

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Persistent link: https://www.econbiz.de/10012494896

Managing citizens' uncertainty in e-government services : the mediating and moderating roles of transparency and trust

Venkatesh, Viswanath; Thong, James Y. L.; Chan, Frank K. Y. - In: Information systems research : ISR 27 (2016) 1, pp. 87-111

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An empirical investigation of electronic government service quality : from the demand-side stakeholder perspective

Shareel, Mahumd Akhter; Archer, Norman P.; Dwivedi, … - In: Total quality management & business excellence : an … 26 (2015) 3/4, pp. 339-354

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E-Government : Post-Akzeptanz und Servicequalität ; eine empirische Analyse am Beispiel kommunaler E-Government-Portale

Piehler, Robert - 2014 - 1. Aufl.

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E-government and citizen satisfaction in Jordan : EGOVSAT testing using SEM approach

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Quality initiatives in Jordan : the accreditation requirements case

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Electronic governance service quality : a study in the state of Odisha

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Understanding and predicting the quality determinants of e-government services : a two-staged regression-neural network model

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Drivers of e-government citizen satisfaction and adoption : the case of Jordan

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Using polynomial modeling to understand service quality in e-government websites

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