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~subject:"Dienstleistungsqualität"
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Dienstleistungsqualität
Consumer behaviour
83,550
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Regulation
38,059
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37,733
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Customer satisfaction
5,775
Online retailing
5,762
Kundenzufriedenheit
5,606
Social Web
5,392
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regulation
5,182
Service quality
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Han, Heesup
30
Mattila, Anna S.
24
Usman, Osly
20
Prentice, Catherine
17
McColl-Kennedy, Janet R.
15
Line, Nathaniel D.
14
Balaji, M. S.
13
Bilgihan, Anil
12
Gong, Taeshik
12
Klaus, Philipp
12
Prybutok, Victor R.
12
Quach, Sara
12
Gustafsson, Anders
11
Hanks, Lydia
11
Jang, Soocheong
11
Propper, Carol
11
Gursoy, Dogan
10
Miao, Li
10
Sharma, Piyush
10
Sreejesh, S.
10
Hollebeek, Linda D.
9
Hyun, Sunghyup Sean
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Voorhees, Clay M.
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Xu, Xun
9
Ahn, Jiseon
8
Ali, Faizan
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Amin, Muslim
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Lu, Lu
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Qu, Hailin
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Sparks, Beverley
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Wu, Luorong
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Beck, Adrian
7
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Edward Elgar Publishing
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Logos Verlag Berlin
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Marketing Research Symposium <1977, Bloomington, Ind.>
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1
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1
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Journal of retailing and consumer services
232
International journal of hospitality management
211
Journal of business research : JBR
121
The journal of services marketing
106
Journal of hospitality marketing & management
77
International journal of contemporary hospitality management
76
Services marketing quarterly
68
Journal of travel and tourism marketing
64
The service industries journal
63
Cogent business & management
47
Journal of service research : JSR
47
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
42
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
40
Service business
36
Tourism management : research, policies, practice
35
Journal of service management
33
Asia Pacific journal of marketing and logistics
31
International journal of quality and service sciences
30
Journal of air transport management
30
The international journal of bank marketing : IJBM
29
Journal of service research
28
International journal of electronic marketing and retailing : IJEMR
26
International journal of services and operations management
26
International journal of services, economics and management
26
Psychology & marketing
26
The TQM journal : the international review of organizational improvement
25
Journal of hospitality and tourism insights
24
Journal of retailing
23
Journal of strategic marketing
23
Total quality management & business excellence
23
European journal of marketing : EJM
22
Managing service quality : MSQ ; an international journal
22
International journal of quality & reliability management
21
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
21
Journal of the Academy of Marketing Science
21
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
20
International journal of services and operations management : IJSOM
20
Journal of internet commerce
20
Journal of Asian finance, economics and business : JAFEB
19
Journal of service theory and practice
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ECONIS (ZBW)
4,703
EconStor
10
USB Cologne (EcoSocSci)
1
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1
Signalling effect of daily deal promotion for a start-up service provider
Zhao, Ming
;
Wang, Yulan
;
Gan, Xianghua
- In:
Journal of the Operational Research Society : OR
67
(
2016
)
2
,
pp. 280-293
Persistent link: https://www.econbiz.de/10011516488
Saved in:
2
Investigating the impact of
advertising
on customers’ behavioral intentions : a case of agriculture bank
Mandan, Momeni
;
Hossein, Safarzadeh
;
Furuzandeh, Askary
- In:
Business and Economic Research : BER
3
(
2013
)
1
,
pp. 1-20
Persistent link: https://www.econbiz.de/10009779806
Saved in:
3
The effects of advertised quality emphasis and objective quality on sales
Kopalle, Praveen K.
;
Fisher, Robert J.
;
Sud, Bharat L.
; …
- In:
Journal of marketing
81
(
2017
)
2
,
pp. 114-126
Persistent link: https://www.econbiz.de/10011697522
Saved in:
4
What influences online shopping in Nigeria : trust or website quality?
Esho, Ebes
;
Verhoef, Grietjie
- In:
African journal of business and economic research : AJBER
16
(
2021
)
3
,
pp. 155-175
Persistent link: https://www.econbiz.de/10013282425
Saved in:
5
Investigating the quality of online advertisement : a model of evaluation criteria
Tsironis, Loukas K.
- In:
International journal of decision sciences, risk and …
9
(
2020
)
4
,
pp. 261-284
Persistent link: https://www.econbiz.de/10012507888
Saved in:
6
Determinants of assessing the quality of
advertising
services : the perspective of enterprises active and inactive in
advertising
Bachnik, Katarzyna
;
Nowacki, Robert
;
Szopiński, Tomasz S.
- In:
Journal of business research : JBR
88
(
2018
),
pp. 474-480
Persistent link: https://www.econbiz.de/10011869923
Saved in:
7
Managing the service quality of trade fairs
Bruhn, Manfred
;
Hadwich, Karsten
- In:
Trade show management : planning, implementing and …
,
(pp. 787-818)
.
2005
Persistent link: https://www.econbiz.de/10003142981
Saved in:
8
Factors influencing online advertisements of passenger cars : evidence from the Silicon Valley of India
Nikhil V. P.
;
Naresh G.
- In:
South Asian journal of management : SAJM
28
(
2021
)
4
,
pp. 37-56
Persistent link: https://www.econbiz.de/10013040787
Saved in:
9
The influence of service quality and trade show effectiveness on post-show purchase intention
Gottlieb, Udo R.
;
Brown, Mark R.
;
Drennan, Judy
- In:
European journal of marketing : EJM
45
(
2011
)
11/12
,
pp. 1642-1659
Persistent link: https://www.econbiz.de/10009539449
Saved in:
10
Effects of quality and price appeals on consumers' internal reference prices and quality perceptions
Shirai, Miyuri
- In:
Modern economy
5
(
2014
)
8
,
pp. 831-840
Persistent link: https://www.econbiz.de/10011285053
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