Similar Search Results - EconBiz

An advanced analytical framework for improving customer satisfaction : a case of air passengers

Lin, Zhibin; Vlachos, Ilias - In: Transportation research / E : an international journal 114 (2018), pp. 185-195

Persistent link: https://www.econbiz.de/10011870628

Healthcare Operations Management : A Holistic Care Chain Perspective

Su, Qiang - 2022

1. Introduction to the Healthcare Operations Management -- 2. Research on the Optimal Deployment of First Aid Stations and Ambulances Considering the Temporal and Spatial Stochasticity of Demand -- 3. Improving Diagnostic Accuracy Based on Multiple Cutoff Levels of Multiple Tumour Markers -- 4....

Persistent link: https://www.econbiz.de/10013368544

Networking quality and trust in professional services

Toryanto, Agustinus A.; Hasyim - In: European research studies 20 (2017) 3A, pp. 354-370

Persistent link: https://www.econbiz.de/10012219037

The service revolution and the transformation of marketing science

Rust, Roland T.; Huang, Ming-hui - In: Marketing science : the marketing journal of the … 33 (2014) 2, pp. 206-221

Persistent link: https://www.econbiz.de/10010358790

Investigating of the causal relationship among Relational Selling Behaviors, Cause-Related Marketing and Consumer Value in the resort hotel

Chen, Tser-yieth; Sung, Wei-Nown; Chen, Kuang-Cheng; … - In: International journal of electronic customer … 1 (2007/08) 4, pp. 402-420

Persistent link: https://www.econbiz.de/10003754392

Service quality, profitability, and the economic worth of customers : what we know and what we need to learn

Zeithaml, Valerie A. - 2009

Persistent link: https://www.econbiz.de/10003836352

An investigation of the influence of consumer value on service elements contritutions to satisfaction

Bodet, Guillaume - In: Journal of targeting, measurement and analysis for marketing 17 (2009) 3, pp. 205-228

Persistent link: https://www.econbiz.de/10003894426

The impact of electronic service quality in creating customer value and loyalty

Sohail, M. Sadiq; Shaikh, Nassar M. - In: Journal for global business advancement : JGBA 2 (2009) 3, pp. 221-236

Persistent link: https://www.econbiz.de/10003904953

An assessment of value creation in mobile service delivery and the moderating role of time consciousness

Kleijnen, Mirella; Ruyter, Ko de; Wetzels, Martin - In: Journal of retailing 83 (2007) 1, pp. 33-46

Persistent link: https://www.econbiz.de/10003438201

Serviceeffizienz : Messung und Erfolgswirkungen

Bauer, Hans H.; Hammerschmidt, Maik; Falk, Tomas; … - 2007

Persistent link: https://www.econbiz.de/10003427976

1
2
3
4
5
6
7
8
9
10
Next
Last

A service of the