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Tourist engagement and citizenship behavior : the mediating role of relationship quality in the hotel industry

Shafiee, Majid Mohammad; Tabaeeian, Reihaneh Alsadat; … - In: Tourism and hospitality research : THR 20 (2020) 4, pp. 481-492

Persistent link: https://www.econbiz.de/10012263796

Decoding tourist satisfaction and loyalty at hotels : a confirmatory factor analytic approach

Adil, Mohd; Nasir, Mohd; Kumar, Mukesh - In: International journal of productivity and quality … 34 (2021) 4, pp. 561-580

Persistent link: https://www.econbiz.de/10013093171

How do international tourists perceive hotel quality? : an exploratory study of service qualtiy in Antalya tourism region

Dortyol, Ibrahim Taylan; Varinli, Inci; Kitapci, Olgun - In: International journal of contemporary hospitality management 26 (2014) 3, pp. 470-495

Persistent link: https://www.econbiz.de/10010358419

Customer Service in Varna Hotels : Foreign Tourists’ Perceptions

Ivanova, Maya G. - 2017

The paper examines the quality of customer service in Varna hotels. Quantitative methods are used – a survey conducted among 135 participants from 22 countries, staying at hotels in Varna. The findings reveal foreign tourists' perceptions of the services in Varna hotels. Customer evaluation of...

Persistent link: https://www.econbiz.de/10012942808

How satisfying are Shanghai's superior hotels? : the views of international tourists

Wu, Mao-Ying; Pearce, Philip; Dong, Wang - In: International journal of contemporary hospitality management 29 (2017) 4, pp. 1096-1115

Persistent link: https://www.econbiz.de/10011707966

Medical hotels in the growing healthcare business industry : impact of international travelers' perceived outcomes

Han, Heesup; Kim, Yunhi; Kim, Chulwon; Ham, Sunny - In: Journal of business research : JBR 68 (2015) 9, pp. 1869-1877

Persistent link: https://www.econbiz.de/10011384155

Language facilitation for outbound Chinese tourists : importance-performance and gap analyses of New Zealand hotels

Ying, Tianyu; Wen, Jun; Wang, Liang - In: Journal of travel and tourism marketing 35 (2018) 9, pp. 1222-1233

Persistent link: https://www.econbiz.de/10011942079

Exploring the impacts of national image, service quality, and perceived value on international tourist behaviors : a Nepali case

Zhang, Juyan; Adhikari, Dharma; Fahmy, Shahira; Kang, Seok - In: Journal of vacation marketing 26 (2020) 4, pp. 473-488

Persistent link: https://www.econbiz.de/10012265245

Croatia as a tourist destination from the perspective of tourists from Serbia

Blešić, Ivana; Pivac, Tatjana; Besermenji, Snežana - In: Megatrend revija 15 (2018) 1, pp. 19-34

Persistent link: https://www.econbiz.de/10011894620

Motivation and loyalty of Indonesian medical tourists toward Malaysian health services

Morissan; Gerald Goh Guan Gan - 2021

Persistent link: https://www.econbiz.de/10012659346

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