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~subject:"Dienstleistungsqualität"
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Dienstleistungsqualität
Indien
118,843
India
97,898
Consumer behaviour
83,549
Konsumentenverhalten
81,099
Theorie
12,526
Theory
12,293
Relationship marketing
9,427
Beziehungsmarketing
9,395
Brand management
8,196
Markenführung
8,151
Werbewirkung
8,028
Advertising effects
7,801
Brand image
7,092
Markenimage
7,061
China
7,000
USA
6,950
United States
6,589
Customer satisfaction
6,112
Kundenzufriedenheit
5,933
Online-Handel
5,797
Online retailing
5,787
Online-Marketing
5,673
Internet marketing
5,653
Deutschland
5,556
Soziale Werte
5,526
Social values
5,510
Social Web
5,242
Social web
5,239
Wirtschaftswachstum
5,114
Germany
5,053
Advertising
4,950
Werbung
4,939
Service quality
4,907
Economic growth
4,766
Einzelhandel
4,717
Retail trade
4,672
Brand
4,549
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4,548
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Han, Heesup
30
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24
Usman, Osly
20
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17
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15
Balaji, M. S.
14
Line, Nathaniel D.
14
Bilgihan, Anil
12
Gong, Taeshik
12
Klaus, Philipp
12
Prybutok, Victor R.
12
Das, Jishnu
11
Gustafsson, Anders
11
Hanks, Lydia
11
Jang, Soocheong
11
Propper, Carol
11
Bloom, Nicholas
10
Chahal, Hardeep
10
Gursoy, Dogan
10
Mahapatra, Siba Sankar
10
Miao, Li
10
Quach, Sara
10
Sharma, Piyush
10
Sreejesh, S.
10
Hollebeek, Linda D.
9
Hyun, Sunghyup Sean
9
Lemos, Renata
9
Sadun, Raffaella
9
Satapathy, Suchismita
9
Van Reenen, John
9
Voorhees, Clay M.
9
Wong, IpKin Anthony
9
Xu, Xun
9
Adil, Mohd
8
Ahn, Jiseon
8
Ali, Faizan
8
Amin, Muslim
8
Gera, Rajat
8
Harun, Ahasan
8
Kim, Woo Gon
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Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <3, 1978, Chicago, Ill.>
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Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <6, 1981, Bloomington, Ind.>
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Erasmus Research Institute of Management
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Friedrich-Schiller-Universität Jena
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IGI Global
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Institutet för Ekonomisk Forskning <Lund>
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Marketing Research Symposium <1977, Bloomington, Ind.>
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Rijksuniversiteit Gent / Faculteit Economie en Bedrijfskunde
1
Springer Fachmedien Wiesbaden
1
United States / Congress / Senate / Committee on the Judiciary / Subcommittee on Antitrust and Monopoly
1
Verlag Dr. Kovač
1
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Journal of retailing and consumer services
230
International journal of hospitality management
213
Journal of business research : JBR
124
The journal of services marketing
108
International journal of contemporary hospitality management
77
Journal of hospitality marketing & management
77
Services marketing quarterly
75
Journal of travel and tourism marketing
65
The service industries journal
64
Cogent business & management
50
Journal of service research : JSR
47
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
46
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
42
International journal of services and operations management
40
Service business
37
Tourism management : research, policies, practice
36
Asia Pacific journal of marketing and logistics
33
International journal of quality and service sciences
33
Journal of service management
33
The international journal of bank marketing : IJBM
33
The TQM journal : the international review of organizational improvement
32
International journal of services, economics and management
30
International journal of services and operations management : IJSOM
29
International journal of quality & reliability management
28
International journal of electronic marketing and retailing : IJEMR
27
Journal of air transport management
27
Journal of service research
27
Psychology & marketing
26
International journal of business information systems : IJBIS
25
Total quality management & business excellence
25
Journal of hospitality and tourism insights
24
Journal of retailing
23
Journal of strategic marketing
23
European journal of marketing : EJM
22
Global business review
22
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
22
Managing service quality : MSQ ; an international journal
22
Journal of internet commerce
21
Journal of the Academy of Marketing Science
21
Quality management journal : QMJ
21
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ECONIS (ZBW)
4,849
EconStor
6
OLC EcoSci
1
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1
Factors influencing online advertisements of passenger cars : evidence from the Silicon Valley of
India
Nikhil V. P.
;
Naresh G.
- In:
South Asian journal of management : SAJM
28
(
2021
)
4
,
pp. 37-56
Persistent link: https://www.econbiz.de/10013040787
Saved in:
2
Masculinity and femininity cultural value and service quality
Sarhan, Nael M.
;
Alrawabdeh, Wasfi
;
Istaiteyeh, Rasha M. S.
- In:
International journal of applied business and economic …
13
(
2015
)
1
,
pp. 273-286
Persistent link: https://www.econbiz.de/10011376383
Saved in:
3
Cultural values and consumers' expectations and perceptions of service encounter quality
Karami, Masoud
;
Maleki, Mohamad Mehdi
;
Dubinsky, Alan J.
- In:
International journal of pharmaceutical and healthcare …
10
(
2016
)
1
,
pp. 2-26
Persistent link: https://www.econbiz.de/10011563845
Saved in:
4
Service value and switching barriers : a personal values perspective
Pham Ngoc Thuy
;
Le Nguyen Hau
;
Evangelista, Felicitas
- In:
The service industries journal
36
(
2016
)
3/4
,
pp. 142-162
Persistent link: https://www.econbiz.de/10011564533
Saved in:
5
Customer perceived value in social commerce : an exploration of its antecedents and consequences
Alshibliy, Haitham Hmoud
- In:
Journal of management research
7
(
2015
)
1
,
pp. 17-37
Persistent link: https://www.econbiz.de/10010492966
Saved in:
6
Dimensions of luxury hospitality service personal values in confucian culture : scale development and validation
Nguyen Thi Cam Le
;
Vo Thi Quy
- In:
Journal of international consumer marketing
33
(
2021
)
3
,
pp. 303-318
Persistent link: https://www.econbiz.de/10012515191
Saved in:
7
The "right-to-refuse-service" paradox : other customers' perception of discretionary service denial
Sarkar, Juhi Gahlot
;
Sarkar, Abhigyan
;
Balaji, M. S.
- In:
Journal of business research : JBR
121
(
2020
),
pp. 686-695
Persistent link: https://www.econbiz.de/10012417387
Saved in:
8
Quality, emotion, price, and social values in building passenger loyalty : impact of relationship quality (mediator) and in-flight physical environments (moderator)
Han, Heesup
;
Chua, Bee-Lia
;
Lee, Sanghyeop
;
Koo, Bonhak
- In:
Journal of travel and tourism marketing
38
(
2021
)
2
,
pp. 123-138
Persistent link: https://www.econbiz.de/10012497705
Saved in:
9
Do personal values affect perceptions of the hospitality performance?
Beldona, Srikanth
;
Kher, Hemant V.
;
Bernard, Shaniel
- In:
International journal of hospitality management
87
(
2020
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012241939
Saved in:
10
Value get, value give : the relationships among perceived value, relationship quality, customer engagement, and value consciousness
Itani, Omar S.
;
El-Kassar, Abdul-Nasser
;
Loureiro, …
- In:
International journal of hospitality management
80
(
2019
),
pp. 78-90
Persistent link: https://www.econbiz.de/10012058611
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