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~subject:"Dienstleistungsqualität"
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Dienstleistungsqualität
confirmatory factor analysis
211
Factor analysis
178
Faktorenanalyse
178
Confirmatory factor analysis
118
Consumer behaviour
59
Konsumentenverhalten
59
exploratory factor analysis
59
India
54
CFA
51
Indien
50
Structural equation model
46
Strukturgleichungsmodell
46
Service quality
44
Confirmatory Factor Analysis
41
structural equation modelling
29
Measurement
28
Customer satisfaction
27
Kundenzufriedenheit
27
Quality management
26
Qualitätsmanagement
26
Messung
24
SEM
23
EFA
18
service quality
16
Beziehungsmarketing
15
Relationship marketing
15
Exploratory factor analysis
14
E-S-QUAL
13
E-commerce
13
Electronic Commerce
13
scale development
13
Brand management
12
Markenführung
12
Online retailing
12
Online-Handel
12
structural equation modeling
12
Lieferkette
11
Supply chain
11
AMOS
10
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Undetermined
28
Free
4
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Article
43
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43
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43
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English
43
Author
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Datta, Biplab
2
Kamble, Sachin S.
2
Khambhati, Rupal
2
Kumar, Satendra
2
Mamakou, Xenia J.
2
Patel, Hiren
2
Shankar, Amit
2
Adil, Mohd
1
Adnan, Muhammad
1
Agrawal, Vivek
1
Andrejic, Milan
1
Asghar, Ikram
1
Augustyn, Marcjanna M.
1
Baker, Thoams A.
1
Balouei Jamkhaneh, Hadi
1
Barrera-Barrera, Ramón
1
Baum, Tom
1
Belanche, Daniel
1
Bellamkonda, Raja Shekhar
1
Bezerra, George Christian Linhares
1
Bhati, Narender Singh
1
Bhatt, Kedar
1
Bhatt, Ruchi
1
Byon, Kevin K.
1
Casaló, Luis V.
1
Cengiz, Hakan
1
Chadha, Suresh Kumar
1
Chalita Srinuan
1
Champahom, Thanapong
1
Chan, Andrew
1
Chandrarin, Grahita
1
Chen, Wei-Ting
1
Dehghan, Ali
1
Dhingra, Sanjay
1
Egaji, Oche A.
1
Elshaer, Ibrahim A.
1
Farshianabbasi, Kimia
1
Fidan, Yahya
1
Flavián Blanco, Carlos
1
Gandhi, Surjit Kumar
1
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International journal of services and operations management
4
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
3
International journal of business information systems : IJBIS
2
International journal of e-business research : an official publication of the Information Resources Management Association
2
International journal of services, economics and management
2
Services marketing quarterly
2
Vision : the journal of business perspective
2
African journal of accounting, economics, finance and banking research
1
American journal of business : applying research to practice ; AJB
1
Asia-Pacific journal of management research and innovation
1
European Sport management quarterly : ESMQ
1
Information technology and management
1
International journal of business excellence : IJBEX
1
International journal of contemporary hospitality management
1
International journal of financial research
1
International journal of logistics economics and globalisation : IJLEG
1
International journal of logistics systems and management
1
International journal of logistics systems and management : IJLSM
1
International journal of public sector performance management : IJPSPM
1
International journal of quality & reliability management
1
International journal of services technology and management : IJSTM
1
International journal of technology marketing : IJTMkt
1
Journal for global business advancement : JGBA
1
Journal of air transport management
1
Journal of electronic commerce in organizations : JECO
1
Journal of nonprofit & public sector marketing
1
Journal of strategic marketing
1
Journal of travel and tourism marketing
1
Logistics
1
Service business
1
The TQM journal : the international review of organizational improvement
1
The international journal of logistics management
1
The international journal of management science and information technology : IJMSIT ; an official publication of the North American Institute of Science and Information Technology
1
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ECONIS (ZBW)
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1
Extending E-S-QAUL with hedonic dimensions to measure the quality of internet travel services and its effects on perceived value, loyalty and switching barriers
Santouridis, Ilias
;
Krikoni, Eirini
- In:
International journal of technology marketing : IJTMkt
11
(
2016
)
3
,
pp. 301-318
Persistent link: https://www.econbiz.de/10011628238
Saved in:
2
Are the generic scales enough to measure service quality of mobile banking? : a comparative analysis of generic service quality measurement scales to mobile banking context
Shankar, Amit
;
Datta, Biplab
;
Jebarajakirthy, Charles
- In:
Services marketing quarterly
40
(
2019
)
3
,
pp. 224-244
Persistent link: https://www.econbiz.de/10012179176
Saved in:
3
Demographic differences on service quality and perceived value in private online shopping clubs
Kursunluoglu Yarimoglu, Emel
- In:
Journal of strategic marketing
25
(
2017
)
3
,
pp. 240-257
Persistent link: https://www.econbiz.de/10011743006
Saved in:
4
The effect of e-service quality on football fan satisfaction and fan loyalty toward the websites of their favorable football teams
Pool, Javad Khazaei
;
Dehghan, Ali
;
Balouei Jamkhaneh, Hadi
- In:
International journal of e-business research : an …
12
(
2016
)
1
,
pp. 43-57
Persistent link: https://www.econbiz.de/10011446648
Saved in:
5
E-service quality : a study of online shoppers in India
Kandulapati, Suresh
;
Bellamkonda, Raja Shekhar
- In:
American journal of business : applying research to …
29
(
2014
)
2
,
pp. 178-188
Persistent link: https://www.econbiz.de/10010392800
Saved in:
6
Measuring e-service quality : a review of literature
Shankar, Amit
;
Datta, Biplab
- In:
International journal of services technology and …
26
(
2020
)
1
,
pp. 77-100
Persistent link: https://www.econbiz.de/10012503465
Saved in:
7
The role of customers in the gig economy : how perceptions of working conditions and service quality influence the use and recommendation of food delivery services
Belanche, Daniel
;
Casaló, Luis V.
;
Flavián Blanco, Carlos
- In:
Service business
15
(
2021
)
1
,
pp. 45-75
Persistent link: https://www.econbiz.de/10012489178
Saved in:
8
Measuring customer satisfaction in electronic commerce : the impact of e-service quality and user experience
Mamakou, Xenia J.
;
Zaharias, Panagiotis
;
Milesi, Maria
- In:
International journal of quality & reliability management
41
(
2024
)
3
,
pp. 915-943
Persistent link: https://www.econbiz.de/10014483077
Saved in:
9
Evaluating the electronic service quality of e-shops using AHP-TOPSIS : the case of Greek coffee chains during the COVID-19 lockdown
Mamakou, Xenia J.
;
Roumeliotou, Konstantina-Porfyria
- In:
Journal of electronic commerce in organizations : JECO
20
(
2022
)
1
,
pp. 1-17
Persistent link: https://www.econbiz.de/10014306939
Saved in:
10
Measuring airport service quality : a multidimensional approach
Bezerra, George Christian Linhares
;
Gomes, Carlos Francisco
- In:
Journal of air transport management
53
(
2016
),
pp. 85-93
Persistent link: https://www.econbiz.de/10011546120
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