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~subject:"Dienstleistungsqualität"
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Dienstleistungsqualität
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Vera, Jorge
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Trujillo, Andrea
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Ornelas, Sidney
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International journal of leisure and tourism marketing : IJLTM
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Journal of food products marketing : innovations in food advertising, food promotion, food publicity, food sales promotion
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Journal of retailing and consumer services
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The international review of retail, distribution and consumer research
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The journal of product & brand management
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ECONIS (ZBW)
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Domestic confinement crisis and its un-intensifying effect on service quality expectations towards e-stores : the case of the COVID-19 pandemic in Mexico
Vera, Jorge
;
Trujillo-León, Andrea
;
Vásquez-García, …
- In:
The international review of retail, distribution and …
32
(
2022
)
2
,
pp. 167-183
Persistent link: https://www.econbiz.de/10013274209
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2
Ground roasted coffee consumers' ability to determine actual quality : the use of attributes and the role of education level in Mexico
Ornelas, Sidney
;
Vera, Jorge
- In:
Journal of food products marketing : innovations in …
25
(
2019
)
1
,
pp. 72-91
Persistent link: https://www.econbiz.de/10012243089
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3
Perceived brand quality as a way to superior customer perceived value crossing by moderating effects
Vera, Jorge
- In:
The journal of product & brand management
24
(
2015
)
2
,
pp. 147-156
Persistent link: https://www.econbiz.de/10011308510
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4
Determinants of the service quality in restaurants : a qualitative analysis
Trujillo, Andrea
;
Vera, Jorge
- In:
International journal of leisure and tourism marketing …
1
(
2009/10
)
3
,
pp. 271-287
Persistent link: https://www.econbiz.de/10003925239
Saved in:
5
Service quality dimensions and superior customer perceived value in retail banks : an empirical study on Mexican consumers
Vera, Jorge
;
Trujillo, Andrea
- In:
Journal of retailing and consumer services
20
(
2013
)
6
,
pp. 579-586
Persistent link: https://www.econbiz.de/10010128298
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