//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~subject:"Dienstleistungsqualität"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
New directions in behavioral p...
Similar by subject
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Dienstleistungsqualität
Consumer behaviour
83,008
Konsumentenverhalten
80,528
Preismanagement
19,059
Pricing strategy
19,044
Theorie
16,255
Theory
16,052
Relationship marketing
9,098
Beziehungsmarketing
9,069
Brand management
7,612
Markenführung
7,570
Brand image
6,716
Markenimage
6,676
USA
6,122
Online-Handel
5,865
Online retailing
5,854
United States
5,835
Customer satisfaction
5,737
Kundenzufriedenheit
5,580
Social Web
4,785
Social web
4,783
Einzelhandel
4,780
Deutschland
4,776
Retail trade
4,730
Online-Marketing
4,673
Internet marketing
4,662
Service quality
4,553
Brand
4,429
Markenartikel
4,426
Germany
4,411
Electronic Commerce
4,039
E-commerce
3,927
Werbewirkung
3,668
Advertising effects
3,630
Experiment
3,616
Verbraucherverhalten
3,587
Advertising
3,377
Werbung
3,299
Emotion
3,228
Privater Konsum
2,897
more ...
less ...
Online availability
All
Undetermined
2,384
Free
762
Type of publication
All
Article
3,942
Book / Working Paper
567
Type of publication (narrower categories)
All
Article in journal
3,841
Aufsatz in Zeitschrift
3,841
Aufsatz im Buch
100
Book section
100
Graue Literatur
92
Non-commercial literature
92
Working Paper
72
Arbeitspapier
69
Hochschulschrift
68
Thesis
50
Conference paper
30
Konferenzbeitrag
30
Collection of articles of several authors
15
Sammelwerk
15
Bibliografie enthalten
9
Bibliography included
9
Collection of articles written by one author
6
Sammlung
6
Aufsatzsammlung
5
Konferenzschrift
5
Case study
3
Fallstudie
3
Amtsdruckschrift
2
Conference proceedings
2
Government document
2
Accompanied by computer file
1
Elektronischer Datenträger als Beilage
1
Handbook
1
Handbuch
1
Mikroform
1
Reprint
1
Statistics
1
Statistik
1
more ...
less ...
Language
All
English
4,428
German
79
Finnish
1
French
1
Swedish
1
Author
All
Han, Heesup
30
Mattila, Anna S.
24
Usman, Osly
22
Prentice, Catherine
17
McColl-Kennedy, Janet R.
15
Line, Nathaniel D.
14
Balaji, M. S.
13
Gong, Taeshik
12
Klaus, Philipp
12
Prybutok, Victor R.
12
Bilgihan, Anil
11
Gustafsson, Anders
11
Hanks, Lydia
11
Jang, Soocheong
11
Propper, Carol
11
Siciliani, Luigi
11
Gursoy, Dogan
10
Miao, Li
10
Quach, Sara
10
Sharma, Piyush
10
Sreejesh, S.
10
Hollebeek, Linda D.
9
Hyun, Sunghyup Sean
9
Voorhees, Clay M.
9
Wong, IpKin Anthony
9
Xu, Xun
9
Ali, Faizan
8
Amin, Muslim
8
Harun, Ahasan
8
Park, Jungkun
8
Qu, Hailin
8
Sparks, Beverley
8
Straume, Odd Rune
8
Wu, Luorong
8
Ahn, Jiseon
7
Beck, Adrian
7
Bujisic, Milos
7
Carlson, Jamie
7
Gaynor, Martin
7
Grewal, Dhruv
7
more ...
less ...
Institution
All
National Bureau of Economic Research
4
Österreich / Bundesministerium für Verkehr, Innovation und Technologie
2
Central Europe Computer Measurement Group
1
Christian-Albrechts-Universität zu Kiel
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <3, 1978, Chicago, Ill.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <6, 1981, Bloomington, Ind.>
1
Deutschland / Bundeswehr / Universität Hamburg
1
Deutschsprachige Anwendergruppe für Software-Metrik und Aufwandschätzung
1
Erasmus Research Institute of Management
1
Friedrich-Schiller-Universität Jena
1
IGI Global
1
Institutet för Ekonomisk Forskning <Lund>
1
Marketing Research Symposium <1977, Bloomington, Ind.>
1
Rijksuniversiteit Gent / Faculteit Economie en Bedrijfskunde
1
Springer Fachmedien Wiesbaden
1
USA / General Accounting Office
1
United States / Congress / Senate / Committee on the Judiciary / Subcommittee on Antitrust and Monopoly
1
Verlag Dr. Kovač
1
World Bank / Financial Sector Development Dept
1
more ...
less ...
Published in...
All
Journal of retailing and consumer services
230
International journal of hospitality management
209
Journal of business research : JBR
120
The journal of services marketing
106
International journal of contemporary hospitality management
77
Journal of hospitality marketing & management
77
The service industries journal
66
Services marketing quarterly
65
Journal of travel and tourism marketing
64
Journal of service research : JSR
48
Cogent business & management
47
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
43
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
41
Service business
36
Journal of service management
32
Tourism management : research, policies, practice
32
Asia Pacific journal of marketing and logistics
31
Journal of air transport management
30
The international journal of bank marketing : IJBM
30
International journal of quality and service sciences
28
International journal of electronic marketing and retailing : IJEMR
26
International journal of services and operations management
26
International journal of services, economics and management
26
Journal of service research
26
Psychology & marketing
26
The TQM journal : the international review of organizational improvement
25
Journal of retailing
24
Journal of strategic marketing
23
Total quality management & business excellence
23
European journal of marketing : EJM
22
International journal of quality & reliability management
21
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
21
Journal of hospitality and tourism insights
21
Journal of the Academy of Marketing Science
21
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
20
Journal of Asian finance, economics and business : JAFEB
20
Journal of internet commerce
20
Managing service quality : MSQ ; an international journal
20
International journal of services and operations management : IJSOM
19
Journal of service theory and practice
19
more ...
less ...
Source
All
ECONIS (ZBW)
4,506
EconStor
3
Showing
1
-
10
of
4,509
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Advertising, price and hotel service quality : a signalling perspective
Chiu, Hsien-hung
;
Chen, Chiang-ming
- In:
Tourism economics : the business and finance of tourism …
20
(
2014
)
5
,
pp. 1013-1025
Persistent link: https://www.econbiz.de/10010465790
Saved in:
2
Editorial: Special issue on distribution and revenue management
Vinod, B.
- In:
Journal of revenue and pricing management
8
(
2009
)
2/3
,
pp. 115-116
Persistent link: https://www.econbiz.de/10003834333
Saved in:
3
Special issue: Distribution and revenue management
Vinod, B.
(
contributor
)
-
2009
Persistent link: https://www.econbiz.de/10003834369
Saved in:
4
Impact of QoS on internet user welfare
Schwartz, Galina
;
Shetty, Nikhil
;
Walrand, Jean
- In:
Internet and network economics : 4th international …
,
(pp. 716-723)
.
2008
Persistent link: https://www.econbiz.de/10003792985
Saved in:
5
Customer behavior model for quality-of-service environments with many service levels
Gluhovsky, Ilya
- In:
Journal of electronic commerce research : JECR
10
(
2009
)
1
,
pp. 29-41
Persistent link: https://www.econbiz.de/10003886453
Saved in:
6
Should captive sardines be compensated? : serving customers in a confined zone
Chen, Rachel R.
;
Gerstner, Eitan
;
Yang, Yinghui
- In:
Marketing science : the marketing journal of the …
28
(
2009
)
3
,
pp. 599-608
Persistent link: https://www.econbiz.de/10003868077
Saved in:
7
Personalized pricing and quality customization
Ghose, Anindya
;
Huang, Ke-wei
- In:
Journal of economics & management strategy : JEMS
18
(
2009
)
4
,
pp. 1095-1135
Persistent link: https://www.econbiz.de/10003905593
Saved in:
8
The importance of meeting price expectations : linking price to service quality
Toncar, Mark F.
;
Alon, Ilan
;
Misati, Everlyne
- In:
The journal of product & brand management
19
(
2010
)
4
,
pp. 295-305
Persistent link: https://www.econbiz.de/10008658570
Saved in:
9
Does price dispersion increase with quality? : evidence from the online diamond market
Wolff, François-Charles
- In:
Applied economics
47
(
2015
)
55/57
,
pp. 5996-6009
Persistent link: https://www.econbiz.de/10011380952
Saved in:
10
The role of complementarity and partner brand price level in new product introduction strategy using bundle offers : a study on the quality perception of bundle components
Khandeparkar, Kapil
-
2014
Persistent link: https://www.econbiz.de/10010242060
Saved in:
1
2
3
4
5
6
7
8
9
10
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->