Narrow search
Showing 1 - 10 of 4,436
Cover Image
Impact of electronic servicescape of online gaming on customer engagement
Dutta, Abhisek - In: Journal of electronic commerce in organizations : the … 18 (2020) 2, pp. 49-63
Persistent link: https://www.econbiz.de/10012292160
Cover Image
Causal relationships between table game players’ perceptions of service quality, perceived winning, and game spending : moderating effects of demographic factors
Jeon, Sang Mi; Magnini, Vincent P.; Kim, Insin; Hyun, … - In: International journal of contemporary hospitality management 25 (2013) 6, pp. 922-944
Persistent link: https://www.econbiz.de/10010125916
Cover Image
Casino-induced satisfaction of needs and casino customer loyalty : the moderating role of subjective norms and perceived gaming value
Tsai, Henry; Fong, Lawrence Hoc Nang - In: Journal of travel and tourism marketing 38 (2021) 5, pp. 478-490
Persistent link: https://www.econbiz.de/10012607326
Cover Image
Influencer review effect on customer purchase intention : an extension of TAM
Sethi, Ruhi; Kapoor, Deepa - In: International journal of e-business research : an … 17 (2021) 1, pp. 1-15
Persistent link: https://www.econbiz.de/10012501775
Cover Image
The role of reciprocity and reputation in service relationships with arts organisations
Toscani, Giulio; Prendergast, Gerard P. - In: The journal of services marketing 36 (2022) 6, pp. 800-812
Persistent link: https://www.econbiz.de/10013407601
Cover Image
Competition in mediation services : modeling the role of expertise, satisfaction, and switching costs
Agrawal, Manish; Hariharan, Govind; Rao, H. Raghav; … - In: Journal of organizational computing and electronic commerce 23 (2013) 3, pp. 169-199
Persistent link: https://www.econbiz.de/10009787387
Cover Image
The asymmetric impact of customer information portability on service competition : evidence from the global wireless industry
Wei, Xiahua; Zhu, Kevin - In: Production and operations management : the flagship … 27 (2018) 5, pp. 839-858
Persistent link: https://www.econbiz.de/10011970011
Cover Image
Service and price competition when customers are naive
Li, Li; Jiang, Li; Liu, Liming - In: Production and operations management : an international … 21 (2012) 4, pp. 747-760
Persistent link: https://www.econbiz.de/10009581273
Cover Image
Customer loyalty and supplier : strategies for quality competition
Gans, Noah - 1999
Persistent link: https://www.econbiz.de/10001425600
Cover Image
Private Banking im Qualitätswettbewerb um den Kunden : [2. BankingForum Liechtenstein ; der vorliegende Band beinhaltet eine auf Dezember 2003 überarbeitete und aktualisierte Fassu...
Schädler, Philip (contributor) - 2004
Ph. Schädler: Einleitende Gedanken.- K. Spremann: Kundenwünsche im Private Banking.- H. R. Kaufmann: Profilveränderung des Privat Bankers: Zunehmende Bedeutung des Customer-Relationship-Marketing.- A. Cortés: Behavioral Finance im Private Banking.- M. J. Menichetti: Die...
Persistent link: https://www.econbiz.de/10002060799