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~subject:"Dienstleistungsqualität"
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Dienstleistungsqualität
Consumer behaviour
83,575
Konsumentenverhalten
80,448
Taiwan
14,187
Theorie
9,711
Theory
9,695
Relationship marketing
9,277
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9,222
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7,694
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5,390
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5,217
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5,192
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4,936
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4,936
Service quality
4,725
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4,595
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4,589
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4,367
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4,349
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4,313
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4,189
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4,170
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4,126
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3,721
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Han, Heesup
30
Mattila, Anna S.
25
Usman, Osly
20
Prentice, Catherine
17
McColl-Kennedy, Janet R.
15
Line, Nathaniel D.
14
Balaji, M. S.
13
Bilgihan, Anil
12
Gong, Taeshik
12
Jang, Soocheong
12
Klaus, Philipp
12
Prybutok, Victor R.
12
Gustafsson, Anders
11
Hanks, Lydia
11
Propper, Carol
11
Gursoy, Dogan
10
Miao, Li
10
Quach, Sara
10
Sharma, Piyush
10
Sreejesh, S.
10
Ali, Faizan
9
Chen, Ching-fu
9
Hollebeek, Linda D.
9
Hyun, Sunghyup Sean
9
Voorhees, Clay M.
9
Wong, IpKin Anthony
9
Xu, Xun
9
Ahn, Jiseon
8
Amin, Muslim
8
Harun, Ahasan
8
Kim, Woo Gon
8
Lu, Lu
8
Park, Jungkun
8
Qu, Hailin
8
Sparks, Beverley
8
Wu, Luorong
8
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7
Carlson, Jamie
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Gaynor, Martin
7
Grewal, Dhruv
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Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <3, 1978, Chicago, Ill.>
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Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <6, 1981, Bloomington, Ind.>
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Friedrich-Schiller-Universität Jena
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IGI Global
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Marketing Research Symposium <1977, Bloomington, Ind.>
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Rijksuniversiteit Gent / Faculteit Economie en Bedrijfskunde
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Verlag Dr. Kovač
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Journal of retailing and consumer services
231
International journal of hospitality management
219
Journal of business research : JBR
121
The journal of services marketing
107
The service industries journal
84
Journal of hospitality marketing & management
80
International journal of contemporary hospitality management
77
Services marketing quarterly
71
Journal of travel and tourism marketing
67
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
65
Cogent business & management
49
Journal of service research : JSR
47
Journal of air transport management
44
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
44
Service business
41
Tourism management : research, policies, practice
41
Journal of service management
33
Asia Pacific journal of marketing and logistics
32
The TQM journal : the international review of organizational improvement
31
International journal of quality and service sciences
30
The international journal of bank marketing : IJBM
29
International journal of services and operations management
27
Psychology & marketing
27
International journal of electronic marketing and retailing : IJEMR
26
International journal of services, economics and management
26
Journal of service research
26
Managing service quality : MSQ ; an international journal
26
Total quality management & business excellence
25
Journal of hospitality and tourism insights
24
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
23
Journal of retailing
23
Journal of strategic marketing
23
European journal of marketing : EJM
22
International journal of quality & reliability management
22
Journal of the Academy of Marketing Science
22
Marketing intelligence & planning
21
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
20
International journal of services and operations management : IJSOM
20
Journal of internet commerce
20
Journal of Asian finance, economics and business : JAFEB
19
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ECONIS (ZBW)
4,660
OLC EcoSci
1
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1
The influence of website quality dimensions on e-
purchasing
behaviour and e-loyalty : a comparative study of Egyptian travel agents and hotels
Abou-Shouk, Mohamed A.
;
Khalifa, Gamal S.
- In:
Journal of travel and tourism marketing
34
(
2017
)
4/6
,
pp. 608-623
Persistent link: https://www.econbiz.de/10011729156
Saved in:
2
Examining customers'
perception
of electronic shopping mall's e-service quality
Li, Xin Tong
;
Abdul Rahman
;
Connie, Gan
;
Osman, Zahir
- In:
International journal of services, economics and management
11
(
2020
)
4
,
pp. 329-346
Persistent link: https://www.econbiz.de/10012522624
Saved in:
3
Examining the relationship among servicescape, perceived overall image and customer behavioural intentions in beauty salons : the moderating role of pleasure-arousal-dominance emot...
Kampani, Nidhi
;
Jhamb, Deepika
- In:
International journal of services, economics and management
12
(
2021
)
2
,
pp. 164-184
Persistent link: https://www.econbiz.de/10012613739
Saved in:
4
Customers'
perception
of fish fast-casual restaurants
Castellini, Alessandra
;
Samoggia, Antonella
- In:
Journal of food products marketing
24
(
2018
)
3
,
pp. 348-371
Persistent link: https://www.econbiz.de/10011880360
Saved in:
5
The opinion of post graduate students on effect of interrelationship among the perceptual components with reference to online shopping
Kumar, R. Rajendra
- In:
International journal of business information systems : …
32
(
2019
)
4
,
pp. 438-459
Persistent link: https://www.econbiz.de/10012159043
Saved in:
6
Exploration of quality dimensions that influence customer perceptions of service performance : insights from higher education
Kwarteng, Albert Justice
- In:
International journal of quality and innovation : IJQI
5
(
2020
)
1
,
pp. 76-100
Persistent link: https://www.econbiz.de/10012521544
Saved in:
7
A study on customers
perception
towards online banking during Covid-19
Cherukur, Ram Babu
;
Sivakumar S
- In:
Journal of Contemporary Issues in Business and Government
26
(
2020
)
2
,
pp. 980-986
Persistent link: https://www.econbiz.de/10012544290
Saved in:
8
Matching audio/video app features with young user preferences : an integrated approach
Lin, Chin-Feng
;
Fu, Chen-Su
;
Wu, Chi-Yun
- In:
International journal of consumer studies
47
(
2023
)
5
,
pp. 1810-1823
Persistent link: https://www.econbiz.de/10014335641
Saved in:
9
Value creation through service cues : the case of the restaurant industry in
Taiwan
Cheng, Julian Ming Sung
;
Lin, Julia Ying-chao
;
Wang, …
- In:
Services marketing quarterly
31
(
2010
)
2
,
pp. 133-150
Persistent link: https://www.econbiz.de/10003960078
Saved in:
10
Using service quality to enhance the perceived quality of store brands
Huang, Min-hsin
- In:
Total quality management & business excellence : an …
20
(
2009
)
1/2
,
pp. 241-252
Persistent link: https://www.econbiz.de/10003859053
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