//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~subject:"Dienstleistungssektor"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Open multi-technology service...
Similar by subject
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Dienstleistungssektor
Service quality
21,641
Dienstleistungsqualität
20,890
Geschäftsmodell
10,675
Business model
10,519
Customer satisfaction
6,434
Kundenzufriedenheit
6,253
Trade in services
5,314
Dienstleistungshandel
5,311
Consumer behaviour
4,557
Konsumentenverhalten
4,515
Relationship marketing
4,110
Beziehungsmarketing
4,098
Innovation
2,618
Qualitätsmanagement
2,595
Quality management
2,555
Wirtschaftsprüfung
2,502
Financial audit
2,496
Deutschland
2,261
USA
2,248
United States
2,217
Germany
2,151
Welt
2,041
World
2,021
Theorie
1,945
Service industry
1,933
Theory
1,902
Krankenhaus
1,847
Hospital
1,833
Electronic Commerce
1,822
E-commerce
1,735
Health care
1,682
Gesundheitsversorgung
1,655
Unternehmensarchitektur
1,600
Enterprise architecture
1,566
Innovationsmanagement
1,470
Gesundheitswesen
1,407
Health care system
1,378
Innovation management
1,367
Digitalisierung
1,259
more ...
less ...
Online availability
All
Undetermined
734
Free
419
Type of publication
All
Article
1,323
Book / Working Paper
679
Journal
2
Type of publication (narrower categories)
All
Article in journal
1,174
Aufsatz in Zeitschrift
1,174
Graue Literatur
251
Non-commercial literature
251
Working Paper
181
Arbeitspapier
174
Aufsatz im Buch
153
Book section
153
Collection of articles of several authors
63
Sammelwerk
63
Hochschulschrift
38
Aufsatzsammlung
33
Thesis
30
Amtsdruckschrift
29
Government document
29
Konferenzschrift
23
Conference paper
16
Konferenzbeitrag
16
Case study
15
Fallstudie
15
Bibliografie enthalten
13
Bibliography included
13
Conference proceedings
13
Forschungsbericht
7
Advisory report
6
Gutachten
6
Bibliografie
4
Collection of articles written by one author
4
Sammlung
4
Handbook
3
Handbuch
3
Nachschlagewerk
3
Reference book
3
Research Report
3
Bericht
2
Dissertation u.a. Prüfungsschriften
2
Fallstudiensammlung
2
Market information
2
Marktinformation
2
Amtliche Publikation
1
more ...
less ...
Language
All
English
1,846
German
124
Spanish
10
French
7
Polish
5
Finnish
3
Italian
3
Dutch
3
Russian
2
Swedish
2
Czech
1
Hungarian
1
Portuguese
1
more ...
less ...
Author
All
Shepherd, Ben
16
Jensen, J. Bradford
13
Mattoo, Aaditya
13
Chanda, Rupa
9
Hoekman, Bernard M.
9
Ariu, Andrea
8
Damijan, Jože P.
8
Rahman, Zillur
8
Sáez, Sebastián
8
Tamminen, Saara
8
Wolfmayr, Yvonne
8
Haller, Stefanie
7
Kaitila, Ville
7
Maliranta, Mika
7
Nayyar, Gaurav
7
Talib, Faisal
7
Whalley, John
7
Dahlgaard-Park, Su Mi
6
Findlay, Christopher Charles
6
Fiorini, Matteo
6
Gustafsson, Anders
6
Langhammer, Rolf J.
6
Liu, Runjuan
6
Milet, Emmanuel
6
Qureshi, M. N.
6
Rubalcaba-Bermejo, Luis
6
Serafica, Ramonette B.
6
Smith, Peter M.
6
Trefler, Daniel
6
Wirtz, Jochen
6
Edvardsson, Bo
5
Hoekman, Bernard
5
Huang, Ming-Hui
5
Kowalkowski, Christian
5
Licht, Georg
5
McColl-Kennedy, Janet R.
5
Miroudot, Sébastien
5
Mirza, Daniel
5
Rojec, Matija
5
Rust, Roland T.
5
more ...
less ...
Institution
All
OECD
18
National Bureau of Economic Research
7
Centre on Transnational Corporations
4
UNCTAD
4
World Bank
4
International Trade Centre
3
UNCTAD / Secretariat
3
Weltbank
3
Asian Development Bank
2
Edward Elgar Publishing
2
Oesterreichische Nationalbank
2
Organisation for Economic Co-operation and Development
2
Services World Forum
2
Stiftung Marktwirtschaft / Kronberger Kreis
2
United States of America / Department of State
2
Al-Gehaz Al-Qawmy l-Tanzeem Al-Etisalat
1
Asia-Pacific Economic Cooperation
1
Australien / Economic Analytical Unit
1
British Council
1
Center for Leading Innovation & Cooperation
1
Central Office of Information
1
Centro Interdisciplinario de Estudios sobre el Desarrollo Latinoamericano <Buenos Aires>
1
Colonial Office
1
Conference Entitled International Service Flows <2006, Bethesda, Md.>
1
Deutscher Industrie- und Handelstag
1
Deutsches Institut für Normung
1
Deutsches Institut für Wirtschaftsforschung
1
Deutschland / Bundesministerium für Bildung und Forschung
1
Deutschland / Bundesministerium für Bildung, Wissenschaft und Forschung
1
Deutschland / Bundesministerium für Wirtschaft und Technologie
1
Dienstleistungstagung <6, 2006, Berlin>
1
Erasmus Research Institute of Management
1
Europäische Kommission / Generaldirektion Binnenmarkt, Industrie, Unternehmertum und KMU
1
Europäische Kommission / Statistisches Amt
1
Export Import Bank of India
1
Fidschi
1
Fidschi / Bureau of Statistics
1
Frankreich / Commissariat Général du Plan
1
Friedrich-Ebert-Stiftung / Gesprächskreis Migration und Integration
1
Friedrich-Ebert-Stiftung / Stabsabteilung
1
more ...
less ...
Published in...
All
The service industries journal
47
The journal of services marketing
44
Journal of business research : JBR
31
Journal of retailing and consumer services
27
International journal of hospitality management
24
Journal of service management
24
Journal of service research
20
Journal of service research : JSR
19
Services marketing quarterly
19
Industrial marketing management : the international journal for industrial and high-tech firms
18
International journal of production economics
16
Service business
16
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
16
International journal of services and operations management
12
International journal of quality & reliability management
11
International journal of quality and service sciences
11
International journal of contemporary hospitality management
10
Journal of service theory and practice : JSTP
10
European journal of operational research : EJOR
9
Journal of the Academy of Marketing Science
9
The world economy : the leading journal on international economic relations
9
European review of service economics and management
8
International journal of services technology and management
8
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
8
The journal of business & industrial marketing
8
Benchmarking : an international journal ; BIJ
7
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
7
International journal of services and operations management : IJSOM
7
NBER working paper series
7
World Bank Policy Research Working Paper
7
CESifo working papers
6
Discussion paper series / Philippine Institute for Development Studies
6
Eurasian geography and economics
6
International journal of business excellence
6
International journal of productivity and quality management : IJPQM
6
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
6
International journal of services, economics and management
6
Managing service quality : MSQ ; an international journal
6
NBER Working Paper
6
Psychology & marketing
6
more ...
less ...
Source
All
ECONIS (ZBW)
1,989
EconStor
11
USB Cologne (EcoSocSci)
3
OLC EcoSci
1
Showing
1
-
10
of
2,004
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Development of a service blueprint for the online-to-offline integration in service
Ryu, Do-Hyeon
;
Lim, Chiehyeon
;
Kim, Kwang-Jae
- In:
Journal of retailing and consumer services
54
(
2020
),
pp. 1-11
Persistent link: https://www.econbiz.de/10012238381
Saved in:
2
Pattern-based service composition for user satisfaction and service revenue
Xu, Hanchuan
;
Zhuang, Yaou
;
Gu, Hao
;
Xu, Xiaofei
; …
- In:
International journal of services technology and management
25
(
2019
)
5/6
,
pp. 585-600
Persistent link: https://www.econbiz.de/10012149117
Saved in:
3
Services sector integration in Asia : emerging regional service business models
Yamanaka, Shintarō
- In:
Future of factory Asia
,
(pp. 164-190)
.
2014
Persistent link: https://www.econbiz.de/10010374465
Saved in:
4
Knowing your boundaries : integration opportunities in international professional service firms
Breunig, Karl Joachim
;
Kvålshaugen, Ragnhild
;
Hydle, …
- In:
Journal of world business : JWB
49
(
2014
)
4
,
pp. 502-511
Persistent link: https://www.econbiz.de/10010428699
Saved in:
5
Driver configurations for successful service infusion
Forkmann, Sebastian
;
Henneberg, Stephan
;
Witell, Lars
; …
- In:
Journal of service research : JSR
20
(
2017
)
3
,
pp. 275-291
Persistent link: https://www.econbiz.de/10011736763
Saved in:
6
The service productivity and quality challenge
Harker, Patrick T.
(
contributor
)
-
1995
Persistent link: https://www.econbiz.de/10000545292
Saved in:
7
Role of service characteristics in determining the degree of customer involvement : a typology
Chakraborty, Subhajit
;
Kaynak, Hale
- In:
International journal of services and standards
9
(
2014
)
1
,
pp. 3-18
Persistent link: https://www.econbiz.de/10011283344
Saved in:
8
Foreign or domestic : who provides better customer service?
Poddar, Amit
;
Ozcan, Timucin
;
Madupalli, Ramana Kumar
- In:
The journal of services marketing
29
(
2015
)
2
,
pp. 124-136
Persistent link: https://www.econbiz.de/10011343386
Saved in:
9
Modeling service relationships for service networks
Cardoso, Jorge
- In:
Exploring services science : 4th international …
,
(pp. 114-128)
.
2013
Persistent link: https://www.econbiz.de/10009728302
Saved in:
10
A conceptual model for measuring the service quality of shared services organizations
Röder, Stefan
;
Keuper, Frank
- In:
Finance bundling and finance transformation : shared …
,
(pp. 253-271)
.
2013
Persistent link: https://www.econbiz.de/10010252979
Saved in:
1
2
3
4
5
6
7
8
9
10
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->