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Assessing the quality of a decision support E-service

Springer, Mark; Tyran, Craig; Ross, Steve - In: International journal of e-business research : an … 9 (2013) 2, pp. 61-80

Persistent link: https://www.econbiz.de/10009793129

The influence of e-relationship quality and e-service quality on customer loyalty in the context of Flipkart online retailer services

Menon, Balakrishnan - In: Journal of customer behaviour 17 (2018) 1/2, pp. 121-137

Persistent link: https://www.econbiz.de/10011936177

The role of e-service quality and information quality in creating perceived value : antecedents to web site loyalty

Pearson, Ann; Tadisina, Suresh; Griffin, Chris - In: Information systems management 29 (2012) 3, pp. 201-215

Persistent link: https://www.econbiz.de/10009687978

Web-based information systems success : testing the antecedents of online customer satisfaction

Bellaaj, Moez - In: International journal of internet and enterprise … 8 (2012/13) 2, pp. 129-145

Persistent link: https://www.econbiz.de/10010205078

How to manage the online experience concerning transactional and experimental customers: case of e-fashion sector

Castro-Lopez, Adrian; Vázquez Casielles, Rodolfo; … - In: Journal of business economics and management 20 (2019) 3, pp. 595-617

The online fashion and textile sector is growing in recent years, becoming one of the online sectors with the highest volume of business. However, the bibliography on e-service quality and its consequences in this sector has been underdeveloped in the last years. This paper presents a model that...

Persistent link: https://www.econbiz.de/10012175766

The effect of website design quality and service quality toward repurchase intention in the e-commerce industry : a cross-continental analysis

Wilson, Nicholas; Keni, Keni; Tan, Pauline Henriette … - In: Gadjah Mada international journal of business 21 (2019) 2, pp. 187-222

Persistent link: https://www.econbiz.de/10012106901

An exploration of online marketplace quality dimension and relationship with purchase intention : the mediating roles of trust and e-WOM

Ranjan, Priyadarshi; Acharyulu, G. V. R. K. - In: International journal of electronic marketing and … 13 (2022) 4, pp. 490-512

Persistent link: https://www.econbiz.de/10014309992

A quality evaluation model for the design quality of online shopping websites

Cebi, Selcuk - In: Electronic commerce research and applications 12 (2013) 2, pp. 124-135

Persistent link: https://www.econbiz.de/10010504882

Influence of retailers' website system quality factors on online shopping in South Africa

Hung-Joubert, Yu-Ting; Erdis, Cindy - In: African journal of science, technology, innovation and … 11 (2019) 2, pp. 211-221

Persistent link: https://www.econbiz.de/10012172612

Presenting products on websites : the importance of information quality criteria for online shoppers

Amsl, Sarah; Watson, Iain; Teller, Christoph; Wood, Steve - In: International journal of retail and distribution management 51 (2023) 9/10, pp. 1213-1238

Persistent link: https://www.econbiz.de/10014484078

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