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Efficiency
Consumer behaviour
82,818
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Bank
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Relationship marketing
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Beziehungsmarketing
25,490
Theorie
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Service quality
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5,295
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efficiency
5,158
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Afonso, António
60
Kumbhakar, Subal
44
Berger, Allen N.
40
Färe, Rolf
40
Zelenyuk, Valentin
37
Grosskopf, Shawna
35
Tsionas, Efthymios G.
32
Mester, Loretta J.
31
Simar, Léopold
29
Agasisti, Tommaso
28
Hasan, Iftekhar
28
Weill, Laurent
28
Tanzi, Vito
27
Barros, Carlos Pestana
26
De Witte, Kristof
26
Simper, Richard
26
Sutter, Matthias
26
Ray, Subhash C.
25
Schuknecht, Ludger
24
Filippini, Massimo
23
Kao, Chiang
23
Lovell, C. A. Knox
23
Prior, Diego
23
Wanke, Peter
23
Girardone, Claudia
22
Wilson, Paul W.
22
Cherchye, Laurens
21
Førsund, Finn R.
21
Johnes, Jill
21
Tzeremes, Nickolaos G.
21
Hughes, Joseph P.
20
Philippon, Thomas
20
Wetzel, Heike
20
Kaplow, Louis
19
Pasiouras, Fotios
19
Fadzlan Sufian
18
Tortosa-Ausina, Emili
18
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Dincer, Ibrahim
17
Hanousek, Jan
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OECD
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19
EconWPA
17
World Bank
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HAL
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Fondazione ENI Enrico Mattei (FEEM)
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Université Paris-Dauphine (Paris IX)
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Russische SFSR / Ministerstvo Vysšego i Srednego Special'nogo Obrazovanija
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European Central Bank
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Instytut Ekonomiky <Kiew>
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Cowles Foundation for Research in Economics, Yale University
8
Federal Reserve System / Division of Research and Statistics
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Institut Ėkonomiki i Organizacii Promyšlennogo Proizvodstva <Nowosibirsk>
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Leibniz-Institut für Agrarentwicklung in Transformationsökonomien (IAMO)
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Gesellschaft für Wirtschafts- und Sozialwissenschaften des Landbaues - GEWISOLA
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Institut für Weltwirtschaft
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Inter-American Development Bank
6
International Food Policy Research Institute (IFPRI)
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6
University of Bonn, Germany
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157
Applied economics
133
NBER working paper series
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NBER Working Paper
119
Socio-economic planning sciences : the international journal of public sector decision-making
86
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83
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82
Economics letters
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Journal of banking & finance
69
Journal of Productivity Analysis
61
Omega : the international journal of management science
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59
Finance research letters
59
CESifo working papers
58
Europäische Hochschulschriften / 5
52
Working paper
50
Applied economics letters
47
SpringerLink / Bücher
47
Journal of economic theory
41
Renewable Energy
41
Voprosy ėkonomiki : ordena trudovogo krasnogo znameni ežemesjačnyj žurnal ; Vserossijskoe ėkonomičeskoe izdanie
41
Research in international business and finance
39
Economic modelling
38
Journal of economic behavior & organization : JEBO
37
Public choice
37
Games and economic behavior
36
IMF working papers
36
International journal of economics and financial issues : IJEFI
36
International journal of production economics
34
International journal of industrial organization
33
International review of economics & finance : IREF
33
Journal of public economics
33
Ecological economics : the transdisciplinary journal of the International Society for Ecological Economics
32
Technological forecasting & social change : an international journal
32
Applied financial economics
30
The energy journal
30
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29
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ECONIS (ZBW)
15,910
RePEc
1,735
Other ZBW resources
282
EconStor
255
BASE
68
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1
The influence of Internet banking services quality on e-customers' satisfaction of Saudi banks : comparison study before and during COVID-19
Alarifi, Areej Abdulrahman
;
Husain, Khalid Sami
- In:
International journal of quality & reliability management
40
(
2023
)
2
,
pp. 496-516
Persistent link: https://www.econbiz.de/10013535697
Saved in:
2
Measuring e-service quality and customer satisfaction with internet banking in India
Singh, Sindhu
- In:
Theoretical economics letters
9
(
2019
)
2
,
pp. 308-326
Persistent link: https://www.econbiz.de/10012005438
Saved in:
3
A process-output classification for customer participation in services
Dong, Beibei
;
Sivakumar, K.
- In:
Journal of service management
26
(
2015
)
5
,
pp. 726-750
Persistent link: https://www.econbiz.de/10011503557
Saved in:
4
Self-service delight : exploring the hedonic aspects of self-service
Collier, Joel E.
;
Barnes, Donald C.
- In:
Journal of business research : JBR
68
(
2015
)
5
,
pp. 986-993
Persistent link: https://www.econbiz.de/10010516639
Saved in:
5
Consumer perception factors for fashion M-commerce and its impact on loyalty among working adults
Donni, Ravichandra
;
Omkar Dastane
;
Haba, Herman Fassou
; …
- In:
Business and Economic Research : BER
8
(
2018
)
2
,
pp. 168-192
Persistent link: https://www.econbiz.de/10011862565
Saved in:
6
Should online retailers emphasize
efficiency
or experience? : first insights on the evolution and heterogeneity of website attributes
El-Manstrly, Dahlia
;
Herhausen, Dennis
;
Guha, Abhijit
; …
- In:
Journal of retailing
100
(
2024
)
2
,
pp. 274-292
Persistent link: https://www.econbiz.de/10015065218
Saved in:
7
Toward cost-effective service excellence : exploring the relationship between managers' perceptions of quality and the operational
efficiency
and profitability of restaurants
Kukanja, Marko
;
Planinc, Tanja
- In:
Quality management journal : QMJ
27
(
2020
)
2
,
pp. 95-105
Persistent link: https://www.econbiz.de/10012309607
Saved in:
8
Explaining hospital performance via the cube one framework
Massimino, Phoebe M.
;
Kopelman, Richard E.
;
Joseph, Meg L.
- In:
Journal of organizational effectiveness : people and …
2
(
2015
)
1
,
pp. 73-90
Persistent link: https://www.econbiz.de/10011302471
Saved in:
9
Production and quality performance of healthcare services in EU countries during the economic crisis
Mitropoulos, Panagiotis
- In:
Operational research : an international journal
21
(
2021
)
2
,
pp. 857-873
Persistent link: https://www.econbiz.de/10012584087
Saved in:
10
Operational
efficiency
and patient‐centered health care : a view from online physician reviews
Ko, Dong‐Gil
;
Mai, Feng
;
Shan, Zhe
;
Zhang, Dawei
- In:
Journal of operations management
65
(
2019
)
4
,
pp. 353-379
Persistent link: https://www.econbiz.de/10012041388
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