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Experiencing ethical retail ideology in the servicescape
Pecoraro, Maria; Uusitalo, Outi; Valtonen, Anu - In: Journal of marketing management : JMM ; journal of the … 37 (2021) 5/6, pp. 520-547
Persistent link: https://www.econbiz.de/10012515282
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Consumer reponse to unethical corporate behavior : a re-examination and extension of the moral decoupling model
Haberstroh, Kristina; Orth, Ulrich R.; Hoffmann, Stefan; … - In: Journal of business ethics : JOBE 140 (2017) 1, pp. 161-173
Persistent link: https://www.econbiz.de/10011632236
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When ethical transgressions of customers have beneficial long-term effects in retailing : an empirical investigation
Yang, Zhao; Algesheimer, René; Dholakia, Utpal - In: Journal of retailing 93 (2017) 4, pp. 420-439
Persistent link: https://www.econbiz.de/10011790692
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Corporate social responsibility in the retail apparel context : exploring consumers' personal and normative influences on patronage intentions
Diddi, Sonali; Niehm, Linda S. - In: Journal of marketing channels : ... distribution … 23 (2016) 1/2, pp. 60-76
Persistent link: https://www.econbiz.de/10011496577
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The dark side of customer analytics : the ethics of retailing
Goi, Chai Lee - In: Asian journal of business ethics : AJBE 10 (2021) 2, pp. 411-423
Persistent link: https://www.econbiz.de/10012796904
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The effect of consumer perceptions of the ethics of retailers on purchase behavior and word-of-mouth : the moderating role of ethical beliefs
Cheung, Fung Yi Millissa; To, Wai Ming - In: Journal of business ethics : JBE 171 (2021) 4, pp. 771-788
Persistent link: https://www.econbiz.de/10012588931
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Consumer rights or unethical behaviors : exploring the impacts of retailer return policies
Chang, Hsiu-Hua; Yang, Ting-Shan - In: Journal of retailing and consumer services 64 (2022), pp. 1-9
Persistent link: https://www.econbiz.de/10013209488
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How logo colors influence shoppers' judgments of retailer ethicality : the mediating role of perceived eco-friendliness
Sundar, Aparna; Kellaris, James J. - In: Journal of business ethics : JOBE 146 (2017) 3, pp. 685-701
Persistent link: https://www.econbiz.de/10011789371
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The influence of the ethics of e-retailers on online customer experience and customer satisfaction
Mainardes, Emerson Wagner; Coutinho, Ananda Raquel Silva; … - In: Journal of retailing and consumer services 70 (2023), pp. 1-11
Persistent link: https://www.econbiz.de/10014240269
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Gamification and customer experience in online retail : a qualitative study focusing on ethical perspective
Sheetal; Tyagi, Rimjim; Gursimranjit Singh - In: Asian journal of business ethics : AJBE 12 (2023) 1, pp. 49-69
Persistent link: https://www.econbiz.de/10014327397