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~subject:"Einzelhandel"
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Einzelhandel
Beziehungsmarketing
42
Relationship marketing
42
Consumer behaviour
27
Konsumentenverhalten
27
Customer satisfaction
26
Kundenzufriedenheit
26
Retail trade
26
Spain
23
Spanien
22
Service quality
20
Brand image
19
Dienstleistungsqualität
19
Markenimage
19
Brand management
16
Markenführung
16
Hotel industry
15
Hotellerie
15
Lieferantenmanagement
15
Supplier relationship management
15
Information technology
14
Informationstechnik
14
Innovation
11
Croatia
9
Customer value
9
Kundenwert
9
Marketing management
9
Marketingmanagement
9
Betriebliche Wertschöpfung
8
Value creation
8
Confidence
7
Kroatien
7
Tourism industry
7
Tourismuswirtschaft
7
Vertrauen
7
Brand equity
6
Loyalty
6
Nachhaltige Entwicklung
6
Satisfaction
6
Sustainability
6
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17
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2
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Article
25
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1
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Article in journal
23
Aufsatz in Zeitschrift
23
Aufsatz im Buch
2
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2
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English
26
Author
All
Gil Saura, Irene
24
Berenguer Contrí, Gloria
8
Ruiz-Molina, Maria-Eugenia
6
Marín, Antonio
5
Ruiz-Molina, María-Eugenia
5
Moliner-Velázquez, Beatriz
4
Fuentes-Blasco, María
3
Michel, Géraldine
2
Ruiz Molina, Maria Eugenia
2
Ruiz Molina, María Eugenia
2
Ruiz-Molina, María Eugenia
2
Servera Francés, David
2
Servera-Francés, David
2
Šerić, Maja
2
Berenguer-Contrí, Gloria
1
Corraliza-Zapata, Amparo
1
Fayos-Gardó, Teresa
1
Fuentes Blasco, Maria
1
Fuentes-Blasco, Maria
1
Gallarza, Martina G.
1
Gallarza-Granizo, Martina G.
1
Gil-Saura, Irene
1
Marín García, Antonio
1
Michel, Geraldine
1
Moliner Velázquez, Beatriz
1
Ruiz Molina, M. Eugenia
1
Ruiz-Molina, M. Eugenia
1
Ruiz-Molina, Maria Eugenia
1
Ruiz-Molina, Maria Eugina
1
Ruiz-Molina, Mª Eugenia
1
Seric, Maja
1
Sánchez-González, Irene
1
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International journal of retail and distribution management
3
The international review of retail, distribution and consumer research
3
The journal of brand management : an international journal
3
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
2
Management decision : MD
2
The journal of product & brand management
2
Economic research
1
European retail research
1
Handbook of research on retailer-consumer relationship development
1
International journal of retail & distribution management
1
Journal of relationship marketing : innovations and enhancements for customer service, relations, and satisfaction
1
Journal of retailing and consumer services
1
Psychology & marketing
1
Service business
1
Social and sustainability marketing : a casebook for reaching your socially responsible consumers through marketing science
1
The journal of services marketing
1
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ECONIS (ZBW)
26
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1
Logistic service quality and technology : a comparison between supplier-retailer and retailer-consumer relationships
Gil Saura, Irene
;
Ruiz Molina, Maria Eugenia
;
Servera …
- In:
The international review of retail, distribution and …
18
(
2008
)
5
,
pp. 495-510
Persistent link: https://www.econbiz.de/10003806239
Saved in:
2
The causal relationship between store equity and loyalty : testing two alternative models in retailing
Gil Saura, Irene
;
Šerić, Maja
;
Ruiz-Molina, María Eugenia
- In:
The journal of brand management : an international journal
24
(
2017
)
2
,
pp. 193-208
Persistent link: https://www.econbiz.de/10011724575
Saved in:
3
Stretching the value-satisfaction-loyalty chain by adding value dimensions and cognitive and affective satisfactions : a causal model for retailing
Gallarza, Martina G.
;
Ruiz-Molina, Maria Eugina
;
Gil …
- In:
Management decision : MD
54
(
2016
)
4
,
pp. 981-1003
Persistent link: https://www.econbiz.de/10011482206
Saved in:
4
Effects of value and innovation on brand equity in retailing
Moliner-Velázquez, Beatriz
;
Fuentes-Blasco, María
; …
- In:
The journal of brand management : an international journal
26
(
2019
)
6
,
pp. 658-674
Persistent link: https://www.econbiz.de/10012120865
Saved in:
5
Store equity and behavioral intentions : the moderating role of the retailer's technology
Gil Saura, Irene
;
Ruiz Molina, M. Eugenia
;
Berenguer …
- In:
The journal of product & brand management
25
(
2016
)
7
,
pp. 642-650
Persistent link: https://www.econbiz.de/10011616249
Saved in:
6
Analyzing heterogeneity on the value, satisfaction, word-of-mouth relationship in retailing
Fuentes-Blasco, María
;
Moliner-Velázquez, Beatriz
; …
- In:
Management decision : MD
55
(
2017
)
7
,
pp. 1558-1577
Persistent link: https://www.econbiz.de/10011731374
Saved in:
7
Customer segmentation based on store equity : what explains customer store preference?
Gil Saura, Irene
;
Berenguer Contrí, Gloria
;
Ruiz …
- In:
The journal of brand management : an international journal
24
(
2017
)
6
,
pp. 546-561
Persistent link: https://www.econbiz.de/10011771417
Saved in:
8
Role of marketing and technological innovation on store equity, satisfaction and word-of-mouth in retailing
Fuentes-Blasco, María
;
Moliner-Velázquez, Beatriz
; …
- In:
The journal of product & brand management
26
(
2017
)
6
,
pp. 650-666
Persistent link: https://www.econbiz.de/10011801144
Saved in:
9
From retail innovation and image to loyalty : moderating effects of product type
Moliner Velázquez, Beatriz
;
Fuentes Blasco, Maria
; …
- In:
Service business
13
(
2019
)
1
,
pp. 199-224
Persistent link: https://www.econbiz.de/10011965894
Saved in:
10
Information and communication technology in retailing : a cross-industry comparison
Gil Saura, Irene
;
Berenguer Contrí, Gloria
; …
- In:
Journal of retailing and consumer services
16
(
2009
)
3
,
pp. 232-238
Persistent link: https://www.econbiz.de/10003852544
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