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A contingency model in establishing brand loyalty : relationship age as a moderator
Huang, Chao-Chin; Tsay, Chung-Yuan; Fang, Shih Chieh; … - In: Corporate reputation review 26 (2023) 1, pp. 19-32
Persistent link: https://www.econbiz.de/10014225818
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Customer experience and commitment in retailing : does customer age matter?
Khan, Imran; Hollebeek, Linda D.; Fatma, Mobin; Islam, … - In: Journal of retailing and consumer services 57 (2020), pp. 1-9
Persistent link: https://www.econbiz.de/10012305359
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Enriching the ECSI model using brand strength in the retail setting
Sarantidou, Paraskevi - In: European journal of management and business economics : … 26 (2017) 3, pp. 294-312
Persistent link: https://www.econbiz.de/10011823439
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Understanding customer satisfaction and loyalty in Indian retail sector : an empirical study
Khaled, Amgad S. D.; Almugari, Fatehi; Al-Dalaien, … - In: International journal of business excellence : IJBEX 31 (2023) 1, pp. 49-74
Persistent link: https://www.econbiz.de/10014389053
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The influences of brand benefits on brand loyalty : intermediate mechanisms
Huang, Shyh-Ming; Fang, Shyh-Rong; Fang, Shih Chieh; … - In: Australian journal of management 41 (2016) 1, pp. 141-160
Persistent link: https://www.econbiz.de/10011479155
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Key drivers of brand loyalty among Malaysian shoppers : evidence from a Japanese fashion retailer
Yeap, Jasmine A. L.; Thurasamy Ramayah; Yapp, Emily H. T. - In: Asian Academy of Management journal : AAMJ 23 (2018) 2, pp. 1-24
Persistent link: https://www.econbiz.de/10012056620
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Brand loyalty versus store loyalty : consumers' role in determining dependence structure of supplier-retailer dyads
Zhang, Chuang; Zhuang, Guijun; Yang, Zhilin; Zhang, Yang - In: Journal of business-to-business marketing 24 (2017) 2, pp. 139-160
Persistent link: https://www.econbiz.de/10011735914
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How retailer money-back guarantees influence consumer preferences for retailer versus national brands
Desmet, Pierre - In: Journal of business research : JBR 67 (2014) 9, pp. 1971-1978
Persistent link: https://www.econbiz.de/10010380093
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Will online shopping lead to more brand loyalty than offline shopping? : the role of uncertainty avoidance
Guo, Bingxuan; Wang, Dian - In: Journal of marketing research 61 (2024) 1, pp. 92-109
Persistent link: https://www.econbiz.de/10014584170
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Omnichannel retailer brand experience : conceptualisation and proposal of a comprehensive scale
Frasquet Deltoro, Marta; Mollá Descals, Alejandro; … - In: The journal of brand management : an international journal 28 (2021) 4, pp. 388-401
Persistent link: https://www.econbiz.de/10012550324