//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~subject:"Electronic Commerce"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Relationship between online re...
Similar by person
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Electronic Commerce
Consumer behaviour
78
Konsumentenverhalten
73
Beziehungsmarketing
39
Relationship marketing
39
Deutschland
36
Germany
36
Social Web
28
Social web
28
Customer satisfaction
20
E-commerce
19
Corporate reputation
18
Firmenimage
18
Marketing
18
Kundenzufriedenheit
16
Online-Marketing
16
Internet
15
Internet marketing
15
Dienstleistungsqualität
13
Service quality
13
USA
13
United States
13
Brand management
12
Measurement
12
Messung
12
Markenführung
11
Marktforschung
11
Online retailing
11
Online-Handel
11
Arbeitsverhalten
10
Customer service
10
Kundenservice
10
Market research
10
Marketing management
10
Marketingmanagement
10
Work behaviour
10
Cluster analysis
9
Dienstleistungssektor
9
Markenartikel
9
Marketing theory
9
more ...
less ...
Online availability
All
Undetermined
6
Type of publication
All
Article
18
Book / Working Paper
3
Type of publication (narrower categories)
All
Article in journal
14
Aufsatz in Zeitschrift
14
Aufsatz im Buch
4
Book section
4
Aufsatzsammlung
1
Collection of articles of several authors
1
Graue Literatur
1
Non-commercial literature
1
Sammelwerk
1
more ...
less ...
Language
All
English
15
German
7
Author
All
Walsh, Gianfranco
12
Hofacker, Charles F.
5
Wiedmann, Klaus-Peter
5
Frenzel, Tobias
4
Kunz, Werner
4
Bridges, Eileen
2
Duvenhorst, Carsten
2
Goldsmith, Ronald E.
2
Mitchell, Vincent-Wayne
2
Alves de Freitas, Maria
1
Anderl, Eva
1
Beatty, Shraron E.
1
Bornemann, Daniel
1
Cleveland, Mark
1
Esche, Jonas vor dem
1
Fornari, Daniele
1
Fornari, Edoardo
1
Frenze, Tobias
1
Grandi, Sebastiano
1
Hass, Berthold H.
1
Hennig-Thurau, Thorsten
1
Hill, William W.
1
Hille, Patrick
1
Ivens, Stefan
1
Kilian, Thomas
1
Labrecque, Lauren I.
1
Mathwick, Charla
1
Menegatti, Mario
1
Murphy, Jamie
1
Novak, Thomas P.
1
Obal, Michael
1
Sassenberg, Kai
1
Schaarschmidt, Mario
1
Scharruhn, Marc
1
Schumann, Jan Hendrik
1
Seshadri, Sukanya
1
Swilley, Esther
1
more ...
less ...
Published in...
All
Journal of business research : JBR
2
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
2
Marketing : ZFP ; journal of research and management
2
Advances in electronic marketing
1
Contemporary research in e-marketing ; 1
1
E-Commerce : Wettbewerbsvorteile realisieren
1
E-Services : opportunities and threats
1
International journal of internet marketing and advertising : IJIMA
1
International journal of retail & distribution management
1
Journal of retailing
1
Journal of retailing and consumer services
1
Journal of vocational behavior
1
Schriftenreihe Marketing, Management
1
The journal of services marketing
1
Thexis : Fachzeitschrift für Marketing ; Fachzeitschrift für Marketing des Instituts für Marketing und Handel an der Universität St. Gallen
1
Tourismus-Journal : Zeitschrift für tourismuswissenschaftliche Forschung und Praxis
1
more ...
less ...
Source
All
ECONIS (ZBW)
20
USB Cologne (EcoSocSci)
1
Showing
1
-
10
of
21
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Cross-cultural differences in uses of online experts
Obal, Michael
;
Kunz, Werner
- In:
Journal of business research : JBR
69
(
2016
)
3
,
pp. 1148-1156
Persistent link: https://www.econbiz.de/10011440247
Saved in:
2
Helping firms reduce complexity in multichannel online data : a net taxonomy-based approach for customer journeys
Anderl, Eva
;
Schumann, Jan Hendrik
;
Kunz, Werner
- In:
Journal of retailing
92
(
2016
)
2
,
pp. 185-203
Persistent link: https://www.econbiz.de/10011505019
Saved in:
3
From virtual travelers to real friends : relationship-building insights from an online travel community
Kunz, Werner
;
Seshadri, Sukanya
- In:
Journal of business research : JBR
68
(
2015
)
9
,
pp. 1822-1828
Persistent link: https://www.econbiz.de/10011384126
Saved in:
4
E-Strategy: vom "Internet-Chaos" zur strategischen Orientierung
Kunz, Werner
(
contributor
)
- In:
E-Commerce : Wettbewerbsvorteile realisieren
,
(pp. 38-58)
.
2001
Persistent link: https://www.econbiz.de/10001641667
Saved in:
5
E-services: a synthesis and research agenda
Hofacker, Charles F.
;
Goldsmith, Ronald E.
;
Bridges, Eileen
- In:
E-Services : opportunities and threats
,
(pp. 13-44)
.
2007
Persistent link: https://www.econbiz.de/10003490244
Saved in:
6
Consumer power : evolution in the digital age
Labrecque, Lauren I.
;
Esche, Jonas vor dem
;
Mathwick, Charla
- In:
Journal of interactive marketing : a quarterly …
27
(
2013
)
4
,
pp. 257-269
Persistent link: https://www.econbiz.de/10010242284
Saved in:
7
Using server log files and online experiments to enhance Internet marketing
Hofacker, Charles F.
;
Murphy, Jamie
-
2005
Persistent link: https://www.econbiz.de/10003297626
Saved in:
8
Attracting and retaining online buyers : comparing B2B and B2C customers
Bridges, Eileen
;
Goldsmith, Ronald E.
;
Hofacker, Charles F.
- In:
Advances in electronic marketing
,
(pp. 1-27)
.
2005
Persistent link: https://www.econbiz.de/10003167884
Saved in:
9
Adding store to web : migration and synergy effects in multi-channel retailing
Fornari, Edoardo
;
Fornari, Daniele
;
Grandi, Sebastiano
; …
- In:
International journal of retail & distribution management
44
(
2016
)
6
,
pp. 658-674
Persistent link: https://www.econbiz.de/10011602520
Saved in:
10
Identifying, segmenting and profiling online communicators in an internet music context
Walsh, Gianfranco
;
Mitchell, Vincent-Wayne
- In:
International journal of internet marketing and …
6
(
2010
)
1
,
pp. 41-64
Persistent link: https://www.econbiz.de/10003938229
Saved in:
1
2
3
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->