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~subject:"Electronic Commerce"
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Electronic Commerce
Consumer behaviour
83,165
Konsumentenverhalten
80,685
Relationship marketing
26,267
Beziehungsmarketing
25,593
Service quality
21,688
Dienstleistungsqualität
20,937
Customer satisfaction
15,488
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Theorie
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11,015
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9,805
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9,717
Germany
9,126
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8,349
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8,294
USA
7,774
United States
7,443
Brand image
7,194
Markenimage
7,138
Dienstleistung
7,085
Online-Handel
6,285
Online retailing
6,268
Social Web
6,085
Social web
6,082
Online-Marketing
5,361
Internet marketing
5,341
Einzelhandel
4,904
E-commerce
4,873
Retail trade
4,841
Services
4,626
Brand
4,521
Markenartikel
4,506
Lebensqualität
4,496
Quality of life
4,471
Marketingmanagement
4,120
Marketing management
4,084
Emotion
4,074
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Bauer, Hans H.
18
Benbasat, Izak
14
Usman, Osly
14
Law, Chun Hung Roberts
12
Pavlou, Paul A.
12
Piller, Frank T.
12
Wirtz, Bernd W.
12
Fassott, Georg
10
Rabinovich, Elliot
10
Heinemann, Gerrit
9
Lowry, Paul Benjamin
9
Schumann, Jan Hendrik
9
Civelek, Mustafa Emre
8
Dwivedi, Yogesh Kumar
8
Kreutzer, Ralf T.
8
Kumar, Anuj
8
Schramm-Klein, Hanna
8
Stüber, Eva
8
Tan, Yong
8
Thaichon, Park
8
Wiedmann, Klaus-Peter
8
Akram, Umair
7
Bliemel, Friedhelm
7
Duarte, Paulo
7
Fedoseeva, Svetlana
7
Ghose, Anindya
7
Hackl, Franz
7
Kalia, Prateek
7
Khosrowpour, Mehdi
7
Kumar, Anil
7
Kumar, Vinod
7
Leimstoll, Uwe
7
Martens, Bertin
7
Mou, Jian
7
Stormer, Henrik
7
Walsh, Gianfranco
7
Winter-Ebmer, Rudolf
7
Agrawal, David R.
6
Ahuja, Vandana
6
Ba, Sulin
6
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IGI Global
8
National Bureau of Economic Research
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RWTH Aachen
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Bundesvereinigung Logistik
2
Edward Elgar Publishing
2
Kompetenzschwerpunkt E-Business
2
Maastricht Research School of Economics of Technology and Organizations
2
Staats- und Universitätsbibliothek Hamburg Carl von Ossietzky / Hamburg University Press
2
Svenska Handelshögskolan <Helsinki>
2
AMCIS <15, 2009, San Francisco, Calif.>
1
Akademie für Technikfolgenabschätzung in Baden-Württemberg
1
Allgemeine Gesellschaft für Philosophie in Deutschland
1
Arthur D. Little International Inc. <Wiesbaden>
1
Bauhaus-Universität Weimar / Institut für Europäische Urbanistik
1
Books on Demand GmbH <Norderstedt>
1
Booz, Allen & Hamilton GmbH <Düsseldorf>
1
Campus Verlag
1
Centre de recherche pour l'étude et l'observation des conditions de vie
1
Deutsche Bank <Frankfurt am Main> / Research
1
Deutsche Tagung zu Mass Customization <2, 2000, Frankfurt, Main>
1
Deutscher Logistik-Kongress <17, 2000, Berlin>
1
Deutscher Logistik-Kongress <18, 2001, Berlin>
1
Deutsches Seminar für Fremdenverkehr Berlin
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Digital Marketing & eCommerce Conference <4., 2023, Barcelona>
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Duncker & Humblot
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1
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1
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1
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1
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1
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1
Handelshochschule <Leipzig>
1
Handelshochschule Leipzig
1
Industrie-Kontakt-Seminar <33, 1999, Kaiserslautern>
1
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Journal of retailing and consumer services
168
Journal of business research : JBR
78
Electronic commerce research
71
Journal of internet commerce
67
International journal of electronic marketing and retailing : IJEMR
60
International journal of electronic customer relationship management : IJECRM
48
International journal of business information systems : IJBIS
46
International journal of e-business research : an official publication of the Information Resources Management Association
43
Information systems research : ISR
42
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
38
Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association
38
International journal of internet marketing and advertising : IJIMA
37
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
37
SpringerLink / Bücher
36
Electronic commerce research and applications
34
Journal of retailing
34
Journal of management information systems : JMIS
33
Information systems and e-business management : ISeB
31
Industrial marketing management : the international journal for industrial and high-tech firms
30
Journal of electronic commerce research : JECR
30
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
30
International journal of hospitality management
29
Asia Pacific journal of marketing and logistics
27
International journal of electronic commerce : IJEC
27
Management science : journal of the Institute for Operations Research and the Management Sciences
27
The service industries journal
27
International journal of retail & distribution management
26
Cogent business & management
25
International journal of electronic business
24
International journal of networking and virtual organisations : IJNVO
24
The international review of retail, distribution and consumer research
24
Psychology & marketing
23
Electronic markets : the international journal on networked business
20
International journal of consumer studies
20
International journal of production economics
20
International journal of retail and distribution management
19
Journal of fashion marketing and management
19
Journal of travel and tourism marketing
19
Technological forecasting & social change : an international journal
18
European journal of operational research : EJOR
17
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Source
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ECONIS (ZBW)
5,007
USB Cologne (EcoSocSci)
44
USB Cologne (business full texts)
9
RePEc
1
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1
Satisfying the online food crave : the case of online food aggregators
Farah, Maya F.
;
Ramadan, Zahy
;
Kanso, Jana
- In:
International journal of consumer studies
46
(
2022
)
4
,
pp. 1413-1427
Persistent link: https://www.econbiz.de/10013329338
Saved in:
2
Offline to online shopping : shift in volition or escape from violation
Duggal, Ekta
;
Verma, Harsh Vardhan
- In:
Journal of Indian business research
14
(
2022
)
3
,
pp. 339-357
Persistent link: https://www.econbiz.de/10013288126
Saved in:
3
Service encounter value and online engagement behaviors
Zhang, Tingting
;
Zhang, Pei
;
Lu, Lu
- In:
International journal of hospitality management
85
(
2020
),
pp. 1-13
Persistent link: https://www.econbiz.de/10012241352
Saved in:
4
The case of Amazon.com : towards a conceptual framework of online customer service experience (OCSE) using the emerging consensus technique (ECT)
Klaus, Philipp
- In:
The journal of services marketing
27
(
2013
)
6
,
pp. 443-457
Persistent link: https://www.econbiz.de/10010198163
Saved in:
5
Blueprint for retail website design : attracting and retaining millennial online shoppers
Wright, Linda Berns
;
Haug, James C.
;
Huckabee, Allen
- In:
Journal of internet commerce
18
(
2019
)
2
,
pp. 170-196
Persistent link: https://www.econbiz.de/10012179574
Saved in:
6
Adding clicks to bricks : a study of the consequences on customer
loyalty
in a service context
Fernández-Sabiote, Estela
;
Román, Sergio
- In:
Electronic commerce research and applications
11
(
2012
)
1/6
,
pp. 36-48
Persistent link: https://www.econbiz.de/10009730288
Saved in:
7
Online service failure : how consumers from emerging countries react and complain
Rohden, Simoni F.
;
Matos, Celso Augusto de
- In:
Journal of consumer marketing
39
(
2022
)
1
,
pp. 44-54
Persistent link: https://www.econbiz.de/10013165311
Saved in:
8
Designing satisfying service encounters : website versus store touchpoints
Bolton, Ruth N.
;
Gustafsson, Anders
;
Tarasi, Crina O.
; …
- In:
Journal of the Academy of Marketing Science
50
(
2022
)
1
,
pp. 85-107
Persistent link: https://www.econbiz.de/10012819742
Saved in:
9
An e-commerce customer service robot based on intention recognition model
Peng, Minjing
;
Qin, Yanwei
;
Tang, Chenxin
;
Deng, Xiangming
- In:
Journal of electronic commerce in organizations : the …
14
(
2016
)
1
,
pp. 34-44
Persistent link: https://www.econbiz.de/10011529142
Saved in:
10
Dualities of digital
services
: everyday digital
services
as positive and negative contributors to customer well-being
Kemppainen, Tiina
;
Paananen, Tiina Elina
- In:
Journal of service theory and practice
34
(
2024
)
3
,
pp. 464-490
Persistent link: https://www.econbiz.de/10015055422
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