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~subject:"Electronic Commerce"
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Electronic Commerce
Consumer behaviour
82,940
Konsumentenverhalten
80,460
Relationship marketing
26,201
Beziehungsmarketing
25,527
Service quality
21,628
Dienstleistungsqualität
20,877
Customer satisfaction
15,448
Kundenzufriedenheit
13,864
Theorie
13,176
Theory
12,951
Dienstleistungssektor
12,413
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11,406
Deutschland
9,066
Brand management
8,337
Germany
8,332
Markenführung
8,285
USA
7,899
United States
7,542
Brand image
7,173
Markenimage
7,120
Dienstleistung
7,082
Online-Handel
6,237
Online retailing
6,219
Social Web
5,960
Social web
5,957
Online-Marketing
5,325
Internet marketing
5,303
Einzelhandel
4,954
E-commerce
4,902
Retail trade
4,879
Services
4,619
Brand
4,502
Markenartikel
4,491
Marketingmanagement
4,121
Marketing management
4,092
Emotion
3,874
Innovation
3,822
India
3,716
Werbewirkung
3,711
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Bauer, Hans H.
18
Benbasat, Izak
14
Usman, Osly
14
Law, Chun Hung Roberts
12
Pavlou, Paul A.
12
Piller, Frank T.
12
Wirtz, Bernd W.
12
Rabinovich, Elliot
10
Heinemann, Gerrit
9
Lowry, Paul Benjamin
9
Schumann, Jan Hendrik
9
Civelek, Mustafa Emre
8
Dwivedi, Yogesh Kumar
8
Kreutzer, Ralf T.
8
Schramm-Klein, Hanna
8
Stüber, Eva
8
Tan, Yong
8
Wiedmann, Klaus-Peter
8
Akram, Umair
7
Duarte, Paulo
7
Fassott, Georg
7
Fedoseeva, Svetlana
7
Ghose, Anindya
7
Hackl, Franz
7
Hudetz, Kai
7
Kalia, Prateek
7
Khosrowpour, Mehdi
7
Kumar, Anil
7
Kumar, Vinod
7
Leimstoll, Uwe
7
Martens, Bertin
7
Mou, Jian
7
Stormer, Henrik
7
Thaichon, Park
7
Walsh, Gianfranco
7
Winter-Ebmer, Rudolf
7
Agrawal, David R.
6
Ahuja, Vandana
6
Ba, Sulin
6
Breugelmans, Els
6
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IGI Global
8
National Bureau of Economic Research
8
OECD
5
RWTH Aachen
4
Bundesvereinigung Logistik
2
Edward Elgar Publishing
2
Kompetenzschwerpunkt E-Business
2
Maastricht Research School of Economics of Technology and Organizations
2
Staats- und Universitätsbibliothek Hamburg Carl von Ossietzky / Hamburg University Press
2
Svenska Handelshögskolan <Helsinki>
2
AMCIS <15, 2009, San Francisco, Calif.>
1
Akademie für Technikfolgenabschätzung in Baden-Württemberg
1
Allgemeine Gesellschaft für Philosophie in Deutschland
1
Arthur D. Little International Inc. <Wiesbaden>
1
Bauhaus-Universität Weimar / Institut für Europäische Urbanistik
1
Books on Demand GmbH <Norderstedt>
1
Booz, Allen & Hamilton GmbH <Düsseldorf>
1
Campus Verlag
1
Centre de recherche pour l'étude et l'observation des conditions de vie
1
Deutsche Bank <Frankfurt am Main> / Research
1
Deutsche Tagung zu Mass Customization <2, 2000, Frankfurt, Main>
1
Deutscher Logistik-Kongress <17, 2000, Berlin>
1
Deutscher Logistik-Kongress <18, 2001, Berlin>
1
Deutsches Seminar für Fremdenverkehr Berlin
1
Digital Marketing & eCommerce Conference <4., 2023, Barcelona>
1
Duncker & Humblot
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Erich-Schmidt-Verlag
1
European Marketing Academy
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Europäische Kommission / Consumers, Health, Agriculture and Food Executive Agency
1
Europäische Kommission / EU Consumer Programme
1
Europäische Kommission / Generaldirektion Justiz und Verbraucher
1
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1
Forschungsgruppe Konsum und Verhalten
1
Friedrich-Ebert-Stiftung
1
Fritz Knapp Verlag
1
Galileo Press
1
GfK Nürnberg, Gesellschaft für Konsum-, Markt- und Absatzforschung
1
Gute Gesellschaft - Soziale Demokratie 2017plus
1
Handelshochschule <Leipzig>
1
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Published in...
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Journal of retailing and consumer services
169
Journal of business research : JBR
78
Electronic commerce research
73
Journal of internet commerce
65
International journal of electronic marketing and retailing : IJEMR
60
International journal of electronic customer relationship management : IJECRM
47
International journal of business information systems : IJBIS
46
International journal of e-business research : an official publication of the Information Resources Management Association
43
Information systems research : ISR
41
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
38
Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association
38
International journal of internet marketing and advertising : IJIMA
37
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
37
SpringerLink / Bücher
35
Electronic commerce research and applications
34
Journal of retailing
34
Journal of management information systems : JMIS
33
Industrial marketing management : the international journal for industrial and high-tech firms
31
Information systems and e-business management : ISeB
31
Journal of electronic commerce research : JECR
30
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
30
International journal of hospitality management
29
International journal of electronic commerce : IJEC
28
The service industries journal
28
Asia Pacific journal of marketing and logistics
27
Management science : journal of the Institute for Operations Research and the Management Sciences
27
International journal of retail & distribution management
26
Cogent business & management
25
International journal of electronic business
24
International journal of networking and virtual organisations : IJNVO
24
Psychology & marketing
23
The international review of retail, distribution and consumer research
23
Electronic markets : the international journal on networked business
21
International journal of consumer studies
20
European journal of operational research : EJOR
19
International journal of production economics
19
International journal of retail and distribution management
19
Journal of fashion marketing and management
19
Journal of travel and tourism marketing
19
Technological forecasting & social change : an international journal
18
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Source
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ECONIS (ZBW)
5,029
USB Cologne (EcoSocSci)
43
USB Cologne (business full texts)
9
RePEc
1
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1
Adding clicks to bricks : a study of the consequences on customer loyalty in a service context
Fernández-Sabiote, Estela
;
Román, Sergio
- In:
Electronic commerce research and applications
11
(
2012
)
1/6
,
pp. 36-48
Persistent link: https://www.econbiz.de/10009730288
Saved in:
2
Dualities of digital
services
: everyday digital
services
as positive and negative contributors to customer well-being
Kemppainen, Tiina
;
Paananen, Tiina Elina
- In:
Journal of service theory and practice
34
(
2024
)
3
,
pp. 464-490
Persistent link: https://www.econbiz.de/10015055422
Saved in:
3
Service factors influence on customer satisfaction in innovative e-commerce
Sankar, Jeganathan Gomathi
;
Surya H
- In:
Journal of Contemporary Issues in Business and Government
26
(
2020
)
2
,
pp. 651-656
Persistent link: https://www.econbiz.de/10012506260
Saved in:
4
On Buyer Selection of Service Providers in Online Outsourcing Platforms for IT
Services
Hong, Yili
;
Pavlou, Paul A.
-
2017
for contracts on online outsourcing platforms for IT
services
. In this paper, we empirically examine (a) how country …
Persistent link: https://www.econbiz.de/10014123731
Saved in:
5
Satisfying the online food crave : the case of online food aggregators
Farah, Maya F.
;
Ramadan, Zahy
;
Kanso, Jana
- In:
International journal of consumer studies
46
(
2022
)
4
,
pp. 1413-1427
Persistent link: https://www.econbiz.de/10013329338
Saved in:
6
OCL : online customer loyalty in the service industries : scale development and validation
Toufaily, Elissar
;
Fallu, Jean-Mathieu
;
Ricard, Line
- In:
Journal of relationship marketing : innovations & …
15
(
2016
)
4
,
pp. 269-298
Persistent link: https://www.econbiz.de/10011633641
Saved in:
7
Service with an e-smile : employee authenticity and customer use of web-based support
services
Turel, Ofir
;
Connelly, Catherine E.
;
Fisk, Glenda, M.
- In:
Information & management : the internat. journal of …
50
(
2013
)
2/3
,
pp. 98-104
Persistent link: https://www.econbiz.de/10009744089
Saved in:
8
A comparative analysis of contactless e-service encounters in online platforms
Lee, Sang M.
;
Hong, Soon Goo
;
Lee, Donhee
- In:
Service business
18
(
2024
)
1
,
pp. 1-26
Persistent link: https://www.econbiz.de/10014504707
Saved in:
9
Kollaborative Wertschöpfung : Kundenaktivitäten als Basis neuer Wertschöpfungskonstellationen für E-
Services
Huber, Martin
-
2004
-
1. Aufl.
Persistent link: https://www.econbiz.de/10002265180
Saved in:
10
Multi-sided marketplaces and the transformation of retail : a service systems perspective
Hänninen, Mikko
;
Mitronen, Lasse
;
Kwan, Stephen K.
- In:
Journal of retailing and consumer services
49
(
2019
),
pp. 380-388
Persistent link: https://www.econbiz.de/10012026015
Saved in:
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