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Family restaurant brand personality and its impact on customer's eMotion, satisfaction, and brand loyalty
Lee, Yong-ki; Back, Ki-joon; Kim, Jin-young - In: Journal of hospitality & tourism research : JHTR ; the … 33 (2009) 3, pp. 305-328
Persistent link: https://www.econbiz.de/10003879481
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Customer coping in response to relationship transgressions : an attachment theoretic approach
Paulssen, Marcel; Bagozzi, Richard P. - In: Handbook of brand relationships, (pp. 358-375). 2009
Persistent link: https://www.econbiz.de/10003915640
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Consumer response to online apparel stockouts
Kim, Minjeong; Lennon, Sharron J. - In: Psychology & marketing 28 (2011) 2, pp. 115-144
Persistent link: https://www.econbiz.de/10008858093
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Witnessing incivility among employees : effects on consumer anger and negative inferences about companies
Porath, Christine; MacInnis, Deborah J.; Folkes, Valerie S. - In: Journal of consumer research : JCR ; an … 37 (2010/11) 2, pp. 292-303
Persistent link: https://www.econbiz.de/10003997852
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Customer coping in response to relationship transgressions : an attachment theoretic approach
Paulssen, Marcel; Bagozzi, Richard P. - 2007
Persistent link: https://www.econbiz.de/10003530374
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Attachment security and the strength of commercial relationships : a longitudinal study
Paulssen, Marcel; Fournier, Susan - 2007
Persistent link: https://www.econbiz.de/10003530381
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Consumer-retailer love and atttachment : antecedents and personality moderatos
Vlachos, Pavlos A.; Vrechopoulos, Adam P. - In: Journal of retailing and consumer services 19 (2012) 2, pp. 218-228
Persistent link: https://www.econbiz.de/10009522452
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The influence of cognitive dissonance on retail product returns
Powers, Thomas L.; Jackson, Peter - In: Psychology & marketing 30 (2013) 8, pp. 724-735
Persistent link: https://www.econbiz.de/10009786039
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Online retailer reputation and consumer response : examining cross cultural differences
Kim, Jiyoung; Yang, Kiseol; Kim, Bu Yong - In: International journal of retail & distribution management 41 (2013) 9, pp. 688-705
Persistent link: https://www.econbiz.de/10009788895
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Moral identity centrality and cause-related marketing : the moderating effects of brand social responsibility image and emotional brand attachment
He, Hongwei; Zhu, Weichun; Gouran, Dennis S.; Kolo, Olivia - In: European journal of marketing : EJM 50 (2016) 1/2, pp. 236-259
Persistent link: https://www.econbiz.de/10011459636