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Consumers' emotional responses...
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Emotion
Consumer behaviour
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Hotel industry
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Kundenzufriedenheit
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Miao, Li
8
Magnini, Vincent P.
4
Cai, Liping A.
2
Wei, Wei
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Aattila, Anna S.
1
Adler, Howard
1
Almanza, Barbara
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Gaskins, John N.
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Lin, Meizhen
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Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
3
International journal of hospitality management
2
Tourism management : research, policies, practice
2
International journal of contemporary hospitality management
1
Journal of hospitality marketing & management
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ECONIS (ZBW)
12
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1
Guilty pleasure or pleasurable guilt? : affective experience of impulse buying in hedonic-driven consumption
Miao, Li
- In:
Journal of hospitality & tourism research : JHTR ; the …
35
(
2011
)
1
,
pp. 79-101
Persistent link: https://www.econbiz.de/10008909472
Saved in:
2
Emotion regulation at service encounters : coping with the behavior of other customers
Miao, Li
- In:
Journal of hospitality marketing & management
23
(
2014
)
1/2
,
pp. 49-76
Persistent link: https://www.econbiz.de/10010358260
Saved in:
3
Customer responses to intercultural communication accommodation strategies in hospitality service encounters
Wang, Chen-Ya
;
Miao, Li
;
Aattila, Anna S.
- In:
International journal of hospitality management
51
(
2015
),
pp. 96-104
Persistent link: https://www.econbiz.de/10011413951
Saved in:
4
Consumer envy during service encounters
Anaya, Gerardo Joel
;
Miao, Li
;
Mattila, Anna S.
; …
- In:
The journal of services marketing
30
(
2016
)
3
,
pp. 359-372
Persistent link: https://www.econbiz.de/10011524421
Saved in:
5
Customer-customer interactions (CCIs) at conferences : an identity approach
Wei, Wei
;
Lu, Ying
;
Miao, Li
;
Cai, Liping A.
;
Wang, Chen-ya
- In:
Tourism management : research, policies, practice
59
(
2017
),
pp. 154-170
Persistent link: https://www.econbiz.de/10011642671
Saved in:
6
Modeling event attendees' experiences during customer-customer encounters (CCEs)
Wei, Wei
;
Miao, Li
;
Cai, Liping A.
;
Adler, Howard
- In:
International journal of contemporary hospitality management
29
(
2017
)
8
,
pp. 2085-2102
Persistent link: https://www.econbiz.de/10011783565
Saved in:
7
Illegitimate customer complaining behavior in hospitality service encouters : a frontline employee perspecitve
Huang, Zhuowei
;
Miao, Li
- In:
Journal of hospitality & tourism research : JHTR ; the …
40
(
2016
)
6
,
pp. 655-684
Persistent link: https://www.econbiz.de/10011559797
Saved in:
8
The impact of knowledge hiding on targets’ knowledge sharing with perpetrators
Lin, Meizhen
;
Li, Yue
;
Miao, Li
- In:
Tourism management : research, policies, practice
98
(
2023
),
pp. 1-13
Persistent link: https://www.econbiz.de/10014304527
Saved in:
9
Gender differences in responses to written touch references in hospitality print advertisements
Magnini, Vincent P.
;
Gaskins, John N.
- In:
Tourism analysis : an interdisciplinary tourism & …
15
(
2010
)
3
,
pp. 331-343
Persistent link: https://www.econbiz.de/10008749975
Saved in:
10
An experimental investigation into the use of written smell references in ecotourism advertisements
Magnini, Vincent P.
;
Karande, Kiran
- In:
Journal of hospitality & tourism research : JHTR ; the …
34
(
2010
)
3
,
pp. 279-293
Persistent link: https://www.econbiz.de/10008648340
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