Narrow search
Showing 1 - 10 of 3,284
Cover Image
Malls designed for inclusion? : emotional experience of irritating aspects of the mallscape that distance consumers with disabilities
Vilnai-Yavetz, Iris; Gilboa, Shaked; Mitchell, Vincent-Wayne - In: The journal of services marketing 38 (2024) 3, pp. 344-368
Persistent link: https://www.econbiz.de/10014516048
Cover Image
Atmospheric excitement, customers’ moods and gender : a study of young shoppers
Lucia-Palacios, L.; Pérez-López, Raúl; Polo-Redondo, … - In: Journal of strategic marketing 26 (2018) 8, pp. 649-664
Persistent link: https://www.econbiz.de/10011978573
Cover Image
Exploring consumers' subjective shopping experiences in directly operated luxury brand stores
Kauppinen-Räisänen, Hannele; Mühlbacher, Hans; … - In: Journal of retailing and consumer services 57 (2020), pp. 1-8
Persistent link: https://www.econbiz.de/10012305873
Cover Image
Building consumer loyalty through e-shopping experiences : the mediating role of emotions
Cachero-Martínez, Silvia; Vázquez Casielles, Rodolfo - In: Journal of retailing and consumer services 60 (2021), pp. 1-10
Persistent link: https://www.econbiz.de/10012502704
Cover Image
It takes two to interact : service orientation, negative emotions and customer phubbing in retail service work
Fellesson, Markus; Salomonson, Nicklas - In: Journal of retailing and consumer services 54 (2020), pp. 1-8
Persistent link: https://www.econbiz.de/10012238353
Cover Image
Retrospective: the importance of servicescapes in leisure service settings
Wakefield, Kirk L.; Blodgett, Jeffrey - In: The journal of services marketing 30 (2016) 7, pp. 686-691
Persistent link: https://www.econbiz.de/10011590914
Cover Image
Measuring the effects of retail brand experiences and brand love on word of mouth : a cross-country study of IKEA brand
Rodrigues, Clarinda; Brandão, Amélia Maria Pinto da Cunha - In: The international review of retail, distribution and … 31 (2021) 1, pp. 78-105
Persistent link: https://www.econbiz.de/10012425334
Cover Image
Does environmental corporate social responsibility increase consumer loyalty?
Godefroit-Winkel, Delphine; Schill, Marie; Sall, Fatou Diop - In: International journal of retail and distribution management 50 (2022) 4, pp. 417-436
Persistent link: https://www.econbiz.de/10013398025
Cover Image
How augmented reality media richness influences consumer behaviour
Amorim, Inês Pessoa de; Guerreiro, João Pedro Silva … - In: International journal of consumer studies 46 (2022) 6, pp. 2351-2366
Persistent link: https://www.econbiz.de/10013412497
Cover Image
Customer connections : a cross-cultural investigation of brand experience and brand love in the retail landscape
Leite, Ângela; Rodrigues, Anabela; Lopes, Sílvia - In: Administrative Sciences : open access journal 14 (2024) 1, pp. 1-26
Brand experience, brand love, and brand behavior outcomes hold significant importance in management research. Their relevance extends to shaping strategic decision-making, fostering a customer-centric approach, and providing insights into the competitive landscape. These concepts are pivotal in...
Persistent link: https://www.econbiz.de/10014471086