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The impact of fellow consumers’ presence, appeal type, and action observability on consumers’ donation behaviors
Wu, Luorong; Gao, Yixing; Mattila, Anna S. - In: Cornell hospitality quarterly : CQ 58 (2017) 2, pp. 203-213
Persistent link: https://www.econbiz.de/10011731140
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The effect of anticipated emotional labor on hotel employees' professional mobility
McGinley, Sean; Wei, Wei; Gao, Yixing - In: Journal of hospitality marketing & management 28 (2019) 4, pp. 491-512
Persistent link: https://www.econbiz.de/10012176673
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Leadership styles and employee pro-environmental behavior in the tourism and hospitality industry : a cognitive-affective personality system perspective
Zheng, Yuheng; Gao, Yixing; Li, Mimi; Dang, Ning - In: International journal of hospitality management 113 (2023), pp. 1-11
Persistent link: https://www.econbiz.de/10014324970
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Feeling luxe : a topic modeling × emotion detection analysis of luxury hotel experiences
Wu, Luorong; Yang, Wan; Gao, Yixing; Ma, Shihan - In: Journal of hospitality & tourism research : JHTR ; the … 47 (2023) 8, pp. 1425-1452
Persistent link: https://www.econbiz.de/10014424449
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The effects of message framing in CSR advertising on consumers' emotions, attitudes, and behavioral intentions
Stadlthanner, Katja Anna; Andreu, Luisa; Ribeiro, … - In: Journal of hospitality marketing & management 31 (2022) 7, pp. 777-796
Persistent link: https://www.econbiz.de/10013357136
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Waiting time effects on the leisure experience and visitor emotions
Gnoth, Juergen; Bigné, J. Enrique; Andreu, Luisa - In: Progress in tourism marketing, (pp. 255-267). 2006
Persistent link: https://www.econbiz.de/10003538622
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Can qualitative job insecurity instigate workplace incivility? : the moderating roles of self-compassion and rumination
Qian, Shanshan; Lim, Vivien K. G.; Gao, Yongduan - In: Career development international 27 (2022) 5, pp. 511-525
Persistent link: https://www.econbiz.de/10013384755
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The impact of mood states and surprise cues on satisfaction
Kim, Kyungmin; Mattila, Anna S. - In: International journal of hospitality management 29 (2010) 3, pp. 432-436
Persistent link: https://www.econbiz.de/10003983146
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The impact of prevention versus promotion hope on CSR activities
Kim, Ellen Eun Kyoo; Kang, Juhee; Mattila, Anna S. - In: International journal of hospitality management 31 (2012) 1, pp. 43-51
Persistent link: https://www.econbiz.de/10009406153
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Existential guilt and preferential treatment : the case of an airline upgrade
Mattila, Anna S.; Hanks, Lydia; Zhang, Lu - In: Journal of travel research : a quarterly publication of … 52 (2013) 5, pp. 591-599
Persistent link: https://www.econbiz.de/10009791051