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Key strategic prescription for Indian financial services sector : a study with special reference to ICICI Bank
Mittal, Anurag - In: Manthan : journal of commerce and management 4 (2017) 1, pp. 82-93
Persistent link: https://www.econbiz.de/10011863128
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Perceptions of consumers in the financial industry under a qualitative data analysis methodology
Mongay, Jorge - In: International journal of trade and global markets 9 (2016) 1, pp. 33-44
Persistent link: https://www.econbiz.de/10011547851
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The Impact of Seller-Buyer Relationship Quality in the Financial Service Industry
Chen, Xianglin - 2021
The investigation examined some issues regarding relationship quality between buyer and seller from the perspective of an (a) financial service industry. The aim of the research investigate factors affecting relationship quality between buyer and seller in the financial service industry, and...
Persistent link: https://www.econbiz.de/10013235549
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The Impact of Seller-Buyer Relationship Quality in the Financial Service Industry
Chen, Xianglin - 2021
The investigation examined some issues regarding relationship quality between buyer and seller from the perspective of an (a) financial service industry. The aim of the research investigate factors affecting relationship quality between buyer and seller in the financial service industry, and...
Persistent link: https://www.econbiz.de/10013235550
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The Impact of Seller-Buyer Relationship Quality in the Financial Service Industry
Chen, Xianglin - 2021
The investigation examined some issues regarding relationship quality between buyer and seller from the perspective of an (a) financial service industry. The aim of the research investigate factors affecting relationship quality between buyer and seller in the financial service industry, and...
Persistent link: https://www.econbiz.de/10013235551
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US banks need a new approach to customer experience
Jiménez, Alex - In: Journal of digital banking 7 (2023) 3, pp. 215-223
Persistent link: https://www.econbiz.de/10014309803
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FinTech and the customer experience : how to embrace change in macedonian banking industry?
Hristova, Snezhana; Stevčevska-Srbinoska, Dušica; … - In: AICEI proceedings 17 (2022), pp. 208-216
Over the last decade, modern, disruptive innovation and FinTech services have been developing rapidly and are becoming widely used in the banking industry, thereby transforming financial services for customers with both positive and negative implications. Our paper contributes to identifying the...
Persistent link: https://www.econbiz.de/10014229915
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Role of CRM in Indian Banking Sector
Chaudhari, Virendra M. - 2020
relationship exists between the customers and the bank. But because of various reasons like lack of training, new technology …
Persistent link: https://www.econbiz.de/10012838875
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Payment bank : a catalyst for financial inclusion
Sikdar, Pallab; Kumar, Amresh - In: Asia-Pacific journal of management research and … 12 (2016) 3/4, pp. 226-231
Persistent link: https://www.econbiz.de/10011785053
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The role of affiliation, attractiveness and personal connection in consumer-company identification
Marín, Longinos; Ruiz de Maya, Salvador - In: European journal of marketing : EJM 47 (2013) 3/4, pp. 655-673
Persistent link: https://www.econbiz.de/10009733000