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A Lindblomian perspective on customer complaint management policies
Hultén, Peter - In: Journal of business research : JBR 65 (2012) 6, pp. 788-793
Persistent link: https://www.econbiz.de/10009552500
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The effects of facial attractiveness and gender on customer evaluations during a Web-video sales encounter
McColl, Rod; Truong, Yann - In: The journal of personal selling & sales management : JPSSM 33 (2013) 1, pp. 117-128
Persistent link: https://www.econbiz.de/10009716745
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Efficiency of answers for customers' complaints : application in a sample of French companies
Grimal, Laurent; Simon, Françoise - In: Journal of economics & management 9 (2012), pp. 97-114
Persistent link: https://www.econbiz.de/10009686750
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The antecedents of complaint behaviour for Brazilian and French consumers of services
Matos, Celso Augusto de; Leis, Rodrigo Pinto - In: International journal of consumer studies 37 (2013) 3, pp. 327-336
Persistent link: https://www.econbiz.de/10009752215
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Sensibilité des résultats bancaires aux taux d'intérêt : le cas des pays du G5
Goyeau, Daniel; Sauviat, Alain; Tarazi, Amine - In: Revue française d'économie : RFE 13 (1998) 2, pp. 169-200
Persistent link: https://www.econbiz.de/10001405408
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The External Auditor’s Role in Bank Regulation and Supervision : A Comparative Analysis Between the UK, Germany, Italy and the US (Second/Old Edition)
Ojo D Delaney PhD, Marianne - 2014
Up until 1989, there existed “the Big Eight” accountancy firms namely the eight major international accountancy firms, Arthur Young (AY), Ernst & Whinney (EW), Deloitte Haskins & Sells (DHS) ,Touche Ross (TR), Price Waterhouse, Coopers and Lybrand, Arthur Andersen and KPMG. At present, there...
Persistent link: https://www.econbiz.de/10013071158
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Germany and France at cross purposes : the case of Banking Union
Schild, Joachim - In: Journal of economic policy reform 21 (2018) 2, pp. 102-117
Persistent link: https://www.econbiz.de/10011816216
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Banking supervision in the CFA franc countries
Brachet, Christian - In: Small states, smart solutions : improving connectivity …, (pp. 51-89). 2008
Persistent link: https://www.econbiz.de/10003773857
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France : selected issues
Monfort, Brieuc; Xiao, Yingbin; Yontcheva, Boriana; … - 2009
Persistent link: https://www.econbiz.de/10003882269